RESPONSIBLE TOURISM REPORTING REPORTING LOCAL ECONOMIC IMPACT JENEFER BOBBIN 1 st February 2012

ONE SIZE DOESN’T FIT ALL social as well as environmental monitoring tailored industry and destination indicators individual priorities RESPONSIBLE TOURISM REPORTING REPORTING & TRANSPARENCY TRANSPARANCY highlights achievement creates viable shared learning platforms PROCESS verses PERFORMANCE allows a business to respond to sustainability issues more accurately COMMITMENT TO DELIVER TUI & Thomas Cook are reporting using the GRI G3 Reporting Framework

RESPONSIBLE TOURISM REPORTING REPORTING INITIATIVES

JOB SECURITY RESPONSIBLE TOURISM REPORTING PERCENTAGE BREAKDOWN OF PERMANENT & CASUAL EMPLOYEES % permanent 82% permanent 67% permanent 71% permanent 80% permanent Tiger Mountain Pokhara Lodge 3-year Average Pilot Study Average

RESPONSIBLE TOURISM REPORTING FAIR SALARIES PERMANENT STAFF SALARIES AS A PERCENTAGE ABOVE THE MINIMUM WAGE – minimum wage / salary / bonuses / tips – minimum wage / salary / bonuses / tips Pilot Study Average – minimum wage / salary / bonuses / tips – minimum wage / salary / bonuses / tips lowest paid employee managing director highest paid employeemedian paid employee 145% 159% 214% 143% 177% 225% 253% 171% 313% 368% 415% 347% 443% 400% N/A

RESPONSIBLE TOURISM REPORTING LOCAL EMPLOYMENT PERCENTAGE BREAKDOWN OF LOCAL, NATIONAL & INTERNATIONAL EMPLOYEES % local 40% local 38% local 58% national 58% national 59% national 39% local 67% local Tiger Mountain Pokhara Lodge 3-year Average Pilot Study Average 58% national 32% national

RESPONSIBLE TOURISM REPORTING FEMALE EMPLOYMENT PERCENTAGE BREAKDOWN OF FEMALE & FEMALE EMPLOYEES % female 5% female 5% female 5% female 10% female Tiger Mountain Pokhara Lodge 3-year Average Pilot Study Average

% local 40% local 38% local 58% national 58% national 59% national 39% local 67% local Tiger Mountain Pokhara Lodge 3-year Average Pilot Study Average 58% national 32% national 36% local 65% local Tiger Mountain Pokhara Lodge 3-year Average Pilot Study Average 60% national 34% national RESPONSIBLE TOURISM REPORTING EMPLOYEE EQUALITY PERCENTAGE BREAKDOWN OF LOCAL, NATIONAL & INTERNATIONAL SALARIES % local 37% local 36% local 60% national 59% national 61% national

RESPONSIBLE TOURISM REPORTING PURCHASING PERCENTAGE BREAKDOWN OF LOCAL, NATIONAL & INTERNATIONAL PURCHASING % national 88% national 89% national 3% local 36% national Tiger Mountain Pokhara Lodge 3-year Average 1% local

RESPONSIBLE TOURISM REPORTING CHARITY TOTAL YEARLY CHARITABLE DONATIONS IN NPR , , , , , , ,874 monetary & staff timein-kind facilitated PERCENTAGE BREAKDOWN OF LOCAL, NATIONAL & INTERNATIONAL CHARITY % local 21% local 57% local 39% national 42% national 32% national

RESPONSIBLE TOURISM REPORTING SHARED VALUE PERCENTAGE BREAKDOWN OF LOCAL, NATIONAL & INTERNATIONAL SPENDING % local 42% national 57% local 42% international 39% national 21% local 37% international 32% national 11% international

RESPONSIBLE TOURISM REPORTING TOTAL VALUE INVESTED IN THE LOCAL REGION 9,677,561 NPR over 3 year 4,400,231 NPR in 2010/11 56 teachers annual salaries 125 x GNI per capita 2009/10

BENCHMARKING sets realistic goals provides measurable outcomes RESPONSIBLE TOURISM REPORTING WHAT’S IN IT FOR THE WORLD? REPORTING adds transparency stimulates continual development provides destination aggregated information THE FUTURE high levels of initial interest library of publicly available reports increase number of reporting businesses

RESPONSIBLE TOURISM REPORTING THANK YOU