MODULE 1: INCIDENT COMMAND SYSTEM (ICS) NATIONAL INCIDENT MANAGEMENT SYSTEM (NIMS)

INCIDENT COMMAND/ NIMS Incident Command Unified Command OperationsPlanningLogisticsFinance SafetyPIO Liaison Reduces inconsistencies and confusion

INCIDENT COMMAND/ NIMS Incident Command Unified Command The Incident Commander ’ s responsibility is the overall management of the incident

INCIDENT COMMAND/ NIMS PIO The Safety Officer develops and recommends measures for assuring personnel safety, and to assess/ anticipate hazardous unsafe conditions Safety

INCIDENT COMMAND/ NIMS PIO Safety The Public Information Officer is responsible for developing and releasing information about the incident to the news media, incident personnel, and to other appropriate agencies

INCIDENT COMMAND/ NIMS Liaison When Unified Command is utilized, Liaison is the contact for personnel assigned to the incident by assisting or cooperating agencies Liaison

INCIDENT COMMAND/ NIMS Operations The Operations Section Chief is responsible for the management of all operations directly applicable to the primary mission

INCIDENT COMMAND/ NIMS Planning The Planning Section Chief is responsible for the collection, evaluation, dissemination and use of information about the development of the incident and status of resources

INCIDENT COMMAND/ NIMS Logistics The Logistics Section Chief is responsible for providing facilities, services and material in support of the incident

INCIDENT COMMAND/ NIMS The Finance Section Chief is responsible for all financial, administrative, and cost analysis aspects of the incident Finance

CURRENT MODEL

(Lack of guidance for Intake Tool)

Case Management- refer to hand- out Disaster Health Services

DISASTER SETTING

Sheltering in Response To Disaster Implement triage Utilize MRC to help supplement Case Management and Disaster Health Services Use CERT to help in other areas of the shelter (to follow) Have Case Management and Disaster Health Services be located next to each other or in the same room. Have clients that present with an obvious need be triaged directly to Case Management, Disaster Health Services or Red Cross Registration. Have registration occur at Case Management and Disaster Health Services along with intake form.

Sheltering in Response To Disaster Those requiring medical equipment or assistance go to Disaster Health Services. Those that need other assistance go to Case Management.

Leadership Role Responsibilities/Red Cross Responsible for supervising the implementation of the mission for your specific area: Shelter Manager: Case Management Team Supervisor Disaster Health Services Team Supervisor Disaster Mental Health Services Team Supervisor Registration Team Supervisor Triage Team Leader Volunteer Supervisor Runners

Leadership Role Responsibilities/Red Cross Responsible for supervising the implementation of the mission for your specific area: staffing, supplies, shift briefings, staff training and orientation, arbitration on decisions that need to be made, observe staff, patients and shelter clients for signs of stress, fatigue or inappropriate behavior. Provide breaks for staff, documentation,

Runner Position Responsibilities The position of Runner is critical to the successful operation of the shelter. This position will most likely be filled by CERT Volunteers Runners will be assigned to each functional area of the shelter: Triage, Case Management, Disaster Health Services and maybe registration if needed.

Runner Position Responsibilities Functions that a runner may perform include: Helping direct traffic flow into the shelter Assisting incoming clients get the the proper area assigned, Case Management or Disaster Health Services (stay with the client until accepted by team) Assisting clients from one area of the shelter to another such as from Case Management to the general population

Runner Position Responsibilities Assist area team supervisors with relaying messages to other team leaders. Assist with restocking forms or other supplies in each area. Other tasks as requested by the area team supervisor.

Activity Understand why structure is important to shelter operations. Policy Decisions Other Arbitrating Decisions

Scenario 1 You have a client in the shelter who’s cell phone is not working. The battery is not charged and he doesn’t have the charger with him. He approaches staff to ask to use their cell phones so he can contact his family.

Scenario 2 A 25 yr old female begins to cough while registering with ARC personnel. She has 3 children with her and she doesn’t have a support system.

Scenario 3 You are a team leader and begin to recognize that one of your Case Management workers really doesn’t understand how to use the intake form and consistently sends clients that need additional assistance to the general population area. The clients she overlooks end up asking other shelter workers for needed items and services.

Scenario 4 You have an older client in the shelter who is mad that the TV is not on the right channel so he can watch his soap opera. The gentleman approaches an MRC volunteer to ask for his own TV.

Scenario 5 A client enters the shelter under the influence of alcohol. He is loud and obnoxious. He is trying to bum cigarettes from the other shelter residents. He is also off balance and stumbling.

Questions & Comments