International Operations Management MGMT 6367 Review for Final Exam Instructor: Yan Qin

Final Exam – In class, Dec 10 Only Multiple-choice questions will be given on the exam. There will be 25 multiple-choice questions on the exam. Each is worth 4 points. No case-related will be asked on the exam. The final exam will be written primarily based on the lecture slides. Anything that is in the reading material but not covered in the lecture slides will NOT be tested. Any topic that is not mentioned in the Review slides will NOT be tested.

Study Guide for Final Exam Recommended study materials: Review slides Lecture slides on Transportation Fundamentals, Transportation Decisions, Distribution channel, Facility Network, Global Product Launch, Risk Mgt, and Information Systems. Assignments 3 and 4 Sample exam questions Reading materials if you need more details on concepts and methods covered in the lecture slides.

What you should know – Week 9 Week 9 (Transportation Fundamentals) What are the 5 basic transport modes What are the 4 characteristics of transportation options Special services that may be offered by carriers Calculation: You should know how to compute the savings in transportation cost by using transit privileges. Please pay attention to the transit privilege example given on the slides.

What you should know – Week 10 Week 10 (Transportation Decisions) Key cost trade-off in selecting transport service Realistic restrictions to be considered in vehicle routing and scheduling Continuous-review model Vs. Periodic-review model Calculations: You should know how to Calculate the optimal order quantity and optimal reorder point under a continuous-review model. Compute the total costs/profits under each available transport mode when patronage exists; Solve for the shortest path in a single-origin and single- destination network using Dijkstra’s algorithm.

What you should know – Week 11 Week 11 (Distribution Network) What is a distribution channel Benefits and costs of using a channel member Characteristics of short and long distribution channels Conventional systems Vs. Vertical Marketing System Differences between a Conventional system and a VMS Reasons for participating a Conventional system What are Corporate, Contractual, and Administered VMSs

What you should know – Week 12 Week 12 (Facility Network Planning) Definitions of Modularization, Postponement, and Economies of Scale/Scope What are the three options in the orientation of facility networks Advantages and disadvantages of each option Calculations: You should know how to find the best location available using the Factor Rating method; You should know how to locate the Centroid using the Centroid method.

What you should know – Week 13 Week 13 (Global Product Launch) Activities in Product Management Reasons for new product failures 5 Questions to answer in product launch Major considerations in product launch

What you should know – Week 14 Week 14 (Risk Management) Definition of nominal/real exchange rate Currency depreciation/appreciation Definitions of 3 types of exposure to exchange rate fluctuations Descriptions of 3 types of foreign exchange markets Forward contracts Vs. Futures contracts Calculations: You should know how to Convert direct quote of nominal exchange rate to indirect quote Compute the percentage change in the nominal/real exchange rate using inflation rates Compute the US dollar equivalent of an amount dominated in some foreign currency given the corresponding exchange rate; Compute the forward/futures rate using the spot rate and the estimated discount/premium.

What you should know – Week 15 Week 15 (Information Systems) 5 quality measures of Information 4 main groups of information systems used in Logistics and SCM What is ERP What is EDI and how EDI communication operates RFID Vs. Bar Code

Good luck on the exam! Just let me know if you have any questions about the exam or the individual project. Note that the individual project is due at 11:59 pm Dec 12 CDT.