United Nations Industrial Development Organization The UNIDO CSR Programme: Reaching out to SMEs worldwide Responsible Entrepreneurs Achievement Programme

United Nations Industrial Development Organization HOW TO LEARN KARATE? “First wash all cars, then wax. Remember deal: no questions. Wax on, right hand, wax off, left hand. Don't forget to breathe, very important. Wax on, wax off…” What does that have to do with karate?

United Nations Industrial Development Organization SMEs and CSR Structural obstacles: Lack of time, financial and human resources to successfully implement CSR measures No one-seize fits it all approach feasible  Relevance for one-to-one assistance

United Nations Industrial Development Organization Challenge: Reaching out to SMEs Limited Outreach: SME SME SME SME SME SME SME SME SME SME SME SME

United Nations Industrial Development Organization Turning local by licensing Locals SME SME SMESMESME SMESME SME SME SME SME SME SME SME SME SME SME SME SME SME SME SME SME SME SME SME SME SME SME SME SME SME SME SME SME SME REAP approach: REAP Consultant

United Nations Industrial Development Organization Structure of REAP-License Model Licensed REAP Consultant ABC Company REAP- skill development for implementation support (license agreement) REAP software Implementation support for SMEs

United Nations Industrial Development Organization Services by local REAP Consultants Direct support through Shop Floor Assistance: 1. 1.Company performance assessment with CSR Reporting & Management Tool 2. 2.Training of Basic Lean Management Tool 5S based on Total Employee Involvement (TEI) 3. 3.Follow-Up CSR-Consultancy

United Nations Industrial Development Organization CSR Scorecard - for internal use - for strategic planning & process improvement Data Entry - Organization & HR - Processes & Emissions - Finance & Audit - Human Rights & Labour Standards - Environment - Anti-Corruption CSR Report -for external use (e.g. CoP) -for promotional use 1. The assessment

United Nations Industrial Development Organization 2. Training of TEI-Method Major results: Engagement of employees and managers in change groups, leads to: - Improved motivation - Change in mindset - Multi-skill development - - Continuous engagement of employees as major stakeholder groups

United Nations Industrial Development Organization 2. Training of 5S-Method What is 5S: Based on world-class process manufacturing techniques Prepares workforce and workplace for continuous improvement processes Leads to well-organized workplace, safe and efficient working environment Portrays a highly professional and positive image to visiting customers

United Nations Industrial Development Organization 2. Training of 5S-Method The pillars of 5S: Seiri (Sort): Sort out all unneeded items in the workplace Seiton (Set in order): Set all items that remain in proper place for quick retrieval Seiso (Shine): Keep the worklace clean Seiketsu (Standardize): Create rules and standard operating procedures for maintaining cleanliness Shitsuke (Sustain): Maintain the system and continue to improve it

United Nations Industrial Development Organization 2. Training of 5S-Method Major results: Reduced needed shop floor space by 60% Reduced in-process times by 25% Increased inventory turns by 67% Reduced security and health risks Reduced use of materials, water and energy

United Nations Industrial Development Organization 3. Follow-Up CSR-Consultancy Jointly with SME, determine areas of intervention Develops company specific intervention schedules Accompanies SME through CSR-based change process Monitors CSR implementation progress

United Nations Industrial Development Organization UNIDO support to REAP Consultants Training and licensing Central data management / Internet support Benchmarking reports on CSR performance Annual REAP conferences

United Nations Industrial Development Organization Potential REAP Consultants UN Global Compact Network CSR business advisory institutions Business, environmental and technology management consultants SME development agencies Private sector business associations

United Nations Industrial Development Organization Contact: Responsible Entrepreneurs Achievement Programme