The Evolution of Securing Deliveries in Latin America Investment & Continuous Innovation Bristol-Myers Squibb H&PCLC Philadelphia, PA April 2012 BRISTOL-MYERS.

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The Evolution of Securing Deliveries in Latin America Investment & Continuous Innovation Bristol-Myers Squibb H&PCLC Philadelphia, PA April 2012 BRISTOL-MYERS SQUIBB COMPANY 2012

Global Cargo Threats Source © FreightWatch International (USA) BRISTOL-MYERS SQUIBB COMPANY 2012

The Evolution of Securing Deliveries in the Americas Investment & Continuous Innovation Latin America continues to experience a high rate of transport theft, especially for local deliveries. To reduce the potential negative impact on our business, we need to make the necessary investments and stay alert to trends. 3 BRISTOL-MYERS SQUIBB COMPANY 2012

The Evolution of Securing Deliveries in the Americas Investment & Continuous Innovation Our Pledge to our patients requires strong efforts to deter diversion to the black market.Our Pledge to our patients requires strong efforts to deter diversion to the black market. The growth of our Biologics business brings new security challenges.The growth of our Biologics business brings new security challenges. Packages rather than pallets: high values in small volumes.Packages rather than pallets: high values in small volumes. BRISTOL-MYERS SQUIBB COMPANY 2012

The Evolution of Securing Deliveries in the Americas Investment & Continuous Innovation Buyers from secondary channels risk not only buying stolen products, but counterfeits and expired products, too.Buyers from secondary channels risk not only buying stolen products, but counterfeits and expired products, too. BMS has been an innovator in designing new security protocols, and today our security practices for logistics in high threat markets are recognized by our peers as:BMS has been an innovator in designing new security protocols, and today our security practices for logistics in high threat markets are recognized by our peers as: Best in Class BRISTOL-MYERS SQUIBB COMPANY 2012

US$ ‘000 Mexico Truck Hijacking Losses BRISTOL-MYERS SQUIBB COMPANY 2012

The Evolution of Securing Deliveries in the Americas Investment & Continuous Innovation Best Practices are refined in alignment with key stakeholders: -A Threat Assessment to balance risks vs. costs; -Partner evaluations and Asset Protection Surveys; -Investments in security technology, including digital image retention at Distribution Centers and manufacturing locations; -Minimum standards for truck and drivers. -Partnerships with all stakeholders. BRISTOL-MYERS SQUIBB COMPANY 2012

The Evolution of Securing Deliveries in the Americas Investment & Continuous Innovation Define escort thresholds in high threat environments; Manage load mix to avoid other high threat products (electronics, computers, liquor); Protect proprietary information re: loads, values, destinations;Protect proprietary information re: loads, values, destinations; Professional investigation of all significant losses. BRISTOL-MYERS SQUIBB COMPANY 2012

The Evolution of Supply Chain Security in the Americas Investment & Continuous Innovation Partnership with Global Logistics staff is critical, especially for high value shipments to high threat destinations. Environ containers and D containers are the new standard to protect against theft and damage in transit. Photos and weight manifests allow for prompt detection of shortages and deter bad actors. BRISTOL-MYERS SQUIBB COMPANY 2012

The Evolution of Supply Chain Security in the Americas Investment & Continuous Innovation How do you protect US $12M in Reyataz overnight in an unsecured lot in Brasilia, Brasil? BRISTOL-MYERS SQUIBB COMPANY 2012