Survey of Stakeholders 2010. Survey Participants 113 participants in 2010 versus 112 in 2006.

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Presentation transcript:

Survey of Stakeholders 2010

Survey Participants 113 participants in 2010 versus 112 in 2006.

How familiar do you feel you are with RCTC’s programs? Mean Score on a 1 to 5 scale is: 2.97 Mean Score in 2006: 3.19

Have you ever attended RCTC?

Have any of your immediate family members attended RCTC?

Stakeholder Engagement The percent who have not interacted with RCTC in 2006 was 5.5%.

Can each of the following degree levels be completed at RCTC?

Been on Campus in Last 12 Months 97.3% in 2010 versus 100% in 2006.

How well do you feel RCTC trains Students to meet license/certification standards/ Mean score in 2006: 4.52

Cost Per Year to Attend

Overall, how well do you feel the higher education needs of the greater Rochester area are being met by RCTC? Mean Score on a 1 to 5 scale, with 5 being extremely well is: 3.97 Means score in 2006: 3.75

Attribute Ratings for Importance

Attribute Ratings: Satisfaction

To what extent do you feel that RCTC contributes to the economic development in the greater Rochester area? Mean Score: on a 1 to 5 Scale is 3.66 Mean score in 2006: 3.54

Based on your own experiences or knowledge, how accessible is the RCTC Leadership? Mean Score: on a 1 to 5 Scale is 4.74 Mean score in 2006: 4.55

Responsiveness to Business Needs Mean Score: on a 1 to 5 Scale is 4.48 Mean score in 2006: 4.29

Responsiveness to Diverse Students Needs Mean Score: on a 1 to 5 Scale is 4.38 Mean score in 2006: 4.17

Do you feel RCTC provides a quality education for the cost? Mean Score: on a 1 to 5 Scale is 3.75 Mean score in 2006: 3.62

Would you recommend RCTC? (to friends, family, associates, employees, etc.) Mean Score: on a 1 to 7 Scale is 5.55 Mean score in 2006: 5.40

Please indicate the extent to which you agree or disagree with the following statements:

Please rate the effectiveness of RCTC in the following areas:

Overall Satisfaction Survey of Stakeholders Fiscal Year 2010 Overall, how satisfied are you with how RCTC serves the community as a whole? Very satisfied Satisfied About average Less than satisfied Not satisfied at all Mean score is 4.34 on a scale of The Survey of Stakeholders was last completed in Fiscal year 2007 (fall06) and had a mean score of 4.05.