The Zenetex Vision To be a highly successful and diversified professional services company that is… … advocated by customers. …the best place to work in our market. …a fierce competitor. …committed to growth and shared success for all stakeholders.

Our Mission Zenetex, where people care about your success. We realize that our success is contingent on others succeeding, and our real value is in helping them be successful. When customers succeed, we succeed. The only way for us to succeed over the long term is to consistently contribute to our customers’ success. Every one of us has a customer. All employees have tasks to perform that others depend on; this includes the functional and staff personnel that support internal customers. If one is not supporting a paying customer they are supporting an internal customer.

Guiding Principles Customer-Driven, Mission Focused Operate with Integrity & Trust in All Relationships Everyone Markets Understand Our Business Be Accountable Enable, Empower & Entrust Continuously Improve Performance

Trusted Business Partner Trusted business partner on the post 9/11 Pentagon Command Communication Survivability Program Tasked to design, transition and standardize IT operations in accordance with ITIL best practices Successfully delivered Established a reputation as a premier business partner and renowned IT service provider

Team Zenetex Customer focused Mission driven Committed to operational excellence Cost conscious Experienced professionals Zenetex’s greatest and most valuable asset

Enterprise Solutions Deep repository of best practices, lessons learned and shared experiences from federal, state, local, civilian, commercial and defense agencies Continually updated → IT Service Management → Zenetex University → IT Operations & Software → Integrated Training Systems → Credential Technology Services → Program Management → Integrated Logistics Support → Engineering and RDT&E Support

IT Service Management Over 9 years of experience in institutionalizing ITSM within government environments ROI realized rapidly Full ITIL life cycle support ITSM education and certification ITSM baseline and maturity assessments Proven ITSM implementation methodology Alignment and realignment of IT performance to your organization’s mission ® ITIL ® is A Registered Trademark of the Office of Government Commerce in the United Kingdom and other countries. © Crown copyright 2007 Reproduced under license from OGC.

Zenetex University ITIL V3 Foundations Certification ISO/IEC Foundations Certification Private On-Site Classes Public Classes Executive Summaries Custom Workshops Industry-leading pass rate of 91% ®

IT Operations & Software Solutions based on industry best practices Approaches aligned to your specific requirements Results designed to effectively define, measure and analyze cost and performance of the IT life cycle Systems support Network operations support Service desk support

Integrated Training Systems Increasing human performance through efficiency Interactive multi-media instruction Electronic performance support systems Computer aided instruction Instructor-led courses Web-based asynchronous training Train-the-trainer training Complete support for the Training Systems Acquisition Professional

Credential Technology Services Large and small scale credentialing programs Identity proofing, vetting and enrollment Identity database management Card production and security management Privacy and security policy management Based on industry best practices plus national and international standards ICAO 9303, FIPS 201 and ISO 24727

Program Management Program management professionals (PMP certified) Technical project management Organizational development and leadership Lean/Six Sigma solutions Contract and administrative support Risk and change management Budget and financial management Defense acquisition DoD

Integrated Logistics Support Minimizing life cycle costs while maximizing operational availability of equipment and systems Initial design, implementation and continued support capabilities Industry expertise and continuity throughout the life cycle of equipment and systems Assess, implement and manage a logistics plan that works best for you Domestic and foreign military sales

Engineering and RDT&E Support Research, development, test and evaluation Systems engineering Aerospace engineering Simulation engineering Test Pilot School graduates Test range support Defense weapons support IT to support engineering systems

Management Team Mark Green CEO Dennis J. England President & COO Gery VanderVliet Executive VP, Business Development Jim McDermott CFO Ray Badia Vice President, Integrated Logistics Services Robert Darling Vice President, Business Development Mark Gerasch Vice President, Integrated Training Systems Cindy Randall Vice President, Navy IT Services Doug Rember Vice President, ITSM Kameron Turner Vice President, ITSM Business Development

Customers Air Force, Army, Marine Corps, Navy Department of Defense Department of Energy Department of Homeland Security Department of Labor Department of State Defense Information Systems Agency Federal Bureau of Investigation Food and Drug Administration Government of District of Columbia International Trade Administration Joint Warefare Analysis Center The Pentagon BAE Systems, Inc. EDS, an HP company General Dynamics L-3 Communications State of Maryland Verizon

PATUXENT RIVER, MD Airport Road, Suite 404 California, MD (fax) Field Offices: Ft. Huachuca, AZ Seaside, CA Raleigh, NC Manhattan, NY Scott AFB, OH Ft. Bliss, TX HAMPTON ROADS, VA Columbus Executive Suites One Columbus Center, Suite 667 Virginia Beach, VA CORPORATE HEADQUARTERS Coppermine Road Herndon, VA (fax)