אימרות שירות לקוחות 1 If You Don’t Take Care of Your Customer, Somebody Else Will.

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Presentation transcript:

אימרות שירות לקוחות 1 If You Don’t Take Care of Your Customer, Somebody Else Will.

אימרות שירות לקוחות 2 Always Give People More Than They Expect.

אימרות שירות לקוחות 3 Marketing Is People Not Just Numbers.

אימרות שירות לקוחות 4 Give The Customers A Good Reason To Come Back

אימרות שירות לקוחות 5 You Can’t Be Number One By Doing What Everybody Else Is Doing.

אימרות שירות לקוחות 6 Loyalty Is A Two Way Street Don’t Expect It, If You Don’t Give It.

אימרות שירות לקוחות 7 Don’t Be Afraid To Go Out On A Limb That’s Where The Fruit Is.

אימרות שירות לקוחות 8 You’ll Always Miss 100% Of The Shots That You Don’t Take.

אימרות שירות לקוחות 9 The Customer’s Perception Of Good Or Bad Service Is The Best Measure Of Your Success Or Failure.

אימרות שירות לקוחות 10 Own The Problem, Own The Customer. Lose The Problem, Lose The Customer. It’s That Simple!

אימרות שירות לקוחות 11 Customers Don’t Make Up Stories About Your Business. You Do. What Are Your Customers Saying About You?

אימרות שירות לקוחות 12 There Is No Traffic Jam On The Extra Mile

אימרות שירות לקוחות 13 Service Has To Be A Forethought Not An Afterthought

אימרות שירות לקוחות 14 If It Isn’t Obvious To The Customers Then It Is Irrelevant

אימרות שירות לקוחות 15 Does This Make It Easier Or More Difficult To Take Care Of The Customer?

אימרות שירות לקוחות 16 You Can Dream, Create, Design, And Build The Most Wonderful Place In The World But It Requires People To Make It A Reality

אימרות שירות לקוחות 17 To Give Real Service, You Must Add Something Which Cannot Be Bought Or Measured With Money And That Is Sincerity And Integrity

אימרות שירות לקוחות 18 When Dealing with The Customer You Are Only As Good As Your Last Encounter

אימרות שירות לקוחות 19 To Be Successful You Have To Have Your Heart in Your Business, And Your Business In Your Heart.

אימרות שירות לקוחות 20 The Hallmark Of Systems That Scale The Highest Peaks Of Quality Service Are Simplicity And Relevance

אימרות שירות לקוחות 21 Service Is a Feeling You Know It When You Get It

אימרות שירות לקוחות 22 It’s Not Customer Service It’s Customer Help

אימרות שירות לקוחות 23 Fabled Service Consists of Ordinary People Doing Ordinary Things In Extraordinary Ways

אימרות שירות לקוחות 24 It Is Only When You Exceed Customers’ Expectations That You Have Provided Exceptional Service

אימרות שירות לקוחות 25 If You’re Not Serving the Customer You’d better Be Serving Someone Who Is.

אימרות שירות לקוחות 26 Employees Will Treat Your Customers The Same Way That They Have Been Treated By You.

אימרות שירות לקוחות 27 Service Is Not About Making Promises Or Grand Statements It Is All About Keeping The Promise.

אימרות שירות לקוחות 28 Quality Service Is A Matter Of Trust Between the Company And The Customer