Give the Patrons What They Want: Content Management Systems & Web 2.0 Sally Gore, MS, MS LIS Head, Research & Scholarly Communication Services Lamar Soutter Library University of Massachusetts Medical School ?
Overview Subject guides, library guides and customized web pages – why? Subject guides, library guides and customized web pages – who? Subject guides, library guides and customized web pages – how? – Tools you know, but might not think about – Open source products – Hosted products (LibGuides) Note: This is NOT an instructional session for building a LibGuide.
Why? Provide guidance Connect at point of need Build relationships Give library a human face Initiate discussion Increase knowledge Capture (keep?) attention BENEFITS of subject guides Depending upon how you choose to build your subject guides, they can be EASY!
Why? Learning curve Time commitment Currency Promotion / Marketing Integration Organization Management CHALLENGES of subject guides YIELD
Who? YOU – now How do you keep up with information in different subject areas today? How do you organize this information? How much time do you spend on it? What tools do you use? What limitations do you face? YOU – with subject guides Determined, in large part, by “YOU now”.
The Library and our Patrons
? ? ? ? ? ? ? The Library and Ourselves
? ? ? ? ? ? ? ?
How? A Web 2.0 site allows users to interact and collaborate with each other in a social media dialogue as consumers of user-generated content in a virtual community. – Social networking (e.g, facebook, MySpace) – Blogs – Wikis – Video sharing – Social bookmarking – Mashups – Folksonomies Wikipedia, When did you first here the term “Web 2.0”? Web 2.0 – A Brief Review
Lights, Camera, Organization 2.0 Free and/or open source examples of tools to help you organize, customize, and deliver information: ? ? Delicious WordPress Scriblio SubjectsPlus MediaWiki Drupal MyLibrary LibData Library à la Carte
Lights, Camera, Organization 2.0 LibGuides – 3 rd party, vendor-supported, $, CMS ? ? $
A Closer Look Targeting an Audience – Department – Group of Patrons – Patients or Caregivers Highlighting Resources – Leadership – Cultural Awareness – Tools – Healthcare Quality & Patient Safety Promoting a Service – Digital Repository – Scholarly Communications – Learning Lab Providing Education – How to… Organizing an Event – Professional Development
Targeting an Audience: Department
Targeting an Audience: Patron Group
Targeting an Audience: Patients & Caregivers
Other Audiences? Students – Medical, Nursing, Pharmacy, etc. Residents and Fellows Professional Organization Working Group Your ideas?
Highlighting Resources: Leadership
Highlighting Resources: Cultural Awareness
Highlighting Resources: Tools
Highlighting Resources: Healthcare Quality & Patient Safety
Other Resources? eBook Collections Remote Settings Meeting Documents Health Literacy Your ideas?
Promoting Services: Digital Repository
Promoting Services: Scholarly Communications
Promoting Services: Learning Lab
Other Services? Copyright Classes Remote Settings Your ideas?
How to: Online Tutorials
How to: Collection to Accomplish Task
How to: Understand a Topic & Access Tools and/or Resources
Other “How To” Guides? Build LibGuides Use Endnote, Refworks, CiteSeer Search PubMed, CINAHL Use MICROMEDEX Find patient education materials I KNOW you have ideas for these!
Organizing an Event: Professional Development
Last Thoughts, For You to Keep Thinking Play! Assess yourself and/your staff before initiating any guides. Play! Plan out policies, style guides, etc. before initiating any guides. Play! Do Not Be Afraid!
Thanks! UMass Medical School – Nancy Linnehan – Nancy Harger – Lisa Palmer – Barb Ingrassia – Judy Nordberg – Len Levin – Penny Glassman Beth Israel Deaconess Medical Center – Nathan Norris Children’s Hospital Boston – Alison Clapp Mass General Hospital – Dan McCloskey MAHSLIN NN/LM NER
Questions & Idea Sharing Time