CITIWIDE COMPUTER TRAINING CENTER Training Tomorrow's Workforce Today WELCOME YOUNG DOES YOUTH WORKERS OF TOMORROW

2009 DOES YOUTH WORKERS PURPOSE FOR YOUTH Receive Short-Term exposure to careers in areas of: Technology and Social Skills, Educational Enrichment Green Jobs and Conservation Projects Financial Services Hospitality Arts, Sports and Recreation Health and Child Care Services Emergency Preparedness, Media, Marketing Entrepreneurial Projects, Business and Retail And So On and So Forth.

2009 DOES YOUTH WORKERS PURPOSE FOR WORKSITES Prepare young people for world of work by modeling appropriate workplace behaviors Facilitating the learning of occupational, Technical, and Life Skills Helping youth develop professional networks, encouraging their best on a daily basis.

REPORTING ACCIDENTS FOR WORKSITES If an accident should occur on or near the worksite, follow these procedures: Call 911 for medical emergencies Notify the youth workers parent or guardian Contact the DC Disability Compensation Office at Report the accident to your Supervisor Call DOES Office Prepare a written accident report and forward a copy to DOES Office.

2009 DOES YOUTH WORKERS PURPOSE FOR THE MAYOR AND DC GOVT. Structured and Well-supervised workplace Opportunities to explore vocational interests Develop useful work habits and marketable skills Learn the value of earning money through gainful employment; and Opportunities for Educational and Technology Enrichment

SUPERVISORS RESPONSIBILITIES Obtain Security Clearance Monitor Hours of Work Enforce CitiWide CTC rules and regulations Monitor participants time and breaks Enforce Emergency procedures Provide Access for Communication during emergency times Enforce safety procedures and report incidents. Provide clear communication to participants about our expectations (CitiWides and our sponsors)

RESPONSIBILITIES OF DOES SERVICE SPECIALIST Support CitiWide CTC staff in the implementation of DOES programs Provide onsite training and orientation to CitiWide staff Monitor and enforce program goals and objectives Mediate for problems that may arise between youth workers and supervisors Monitor worksites and ensure that youth are receiving meaningful and productive experiences Provide technical assistance to worksites

2009 DOES YOUTH WORKERS AGE RANGE FOR CITIWIDE WORKSITE The age range for this worksite is: years Old Hours of Operation: 8am – 8pm (Mon-Fri) Maximum Hours Per Week = 20 hours No Over Time is Permitted for this Worksite. Three Sessions 8am-12noon – 39 Youth 12noon – 4pm – 39 Youth 4pm – 8 pm – 39 Youth If you are above this age, please see the Executive Director for a different position.

PROBLEMS ON THE JOB Encouraged to discuss and resolve problems initially; Notify DOES Service Specialists immediately for resolution Contact DOES Service Specialists for help;

SEXUAL HARRASSMENT Definition: Unwelcome attention of a sexual nature. It is harmful and it is illegal. Sexual touching, grabbing, pinching or intentionally brushing up against someone in a sexual way. Obscene comments, looks, teasing and rumors

STEPS TO REPORT SEXUAL HARASSMENT Step 1: Youth Worker/Parent/Guardian: report to DOES Office of Youth Programs; Step 2: DOES Service Specialist: completes a preliminary report and transfer of youth to new site; Step 3: Office of Youth Programs: notify EEO Officials or appropriate authorities; EEO Officials: Begins appropriate investigation of events; EEO Officials: refers event to Office of Human Rights if after 60 days the case is not resolved.

GRIEVANCE PROCEDURE Note: CitiWide CTC does not discriminate on any basis. Participants are encouraged to report any impartial treatment to DOES Office. Youth are protected by the DC Human Rights Act of STEPS TO REPORT ANY GRIEVANCES Step 1: Discuss the issue with your supervisor, if the supervisor does not resolve the issue, report to the Executive Director who will then report to the DOES Office if the issue is not resolved amicably; Step 2: If, after these the issue is not resolved, DOES Service Specialist will request informal hearing with the EEO Officer.

PARTICIPANTS ABSENTEESIM, TRANSFER AND TERMINATION Youth must give advance notice of intention to be absent from work regardless of reason. Ways to notify us are: In Person, By Phone, , Fax - Each Day If absence continues – 3 days consecutively, CitiWide Supervisor will notify DOES Service Specialist, If youth staff has formed a habit of absenteeism – notify DOES Service Specialist. CitiWide Supervisor can schedule a makeup hours if absence is properly justified. No Over time work and hours are allowed. Notice: No Youth will be paid for being absent.

TRANSFERS All requests for transfers or termination must be submitted to DOES Office A letter stating reason for this request will be submitted to DOES Office Ask DOES Service Specialist for assistance on Transfers and Terminations; DOES will not honor requests for transfers unless: There are: Safety issues (must have police report) Health concerns (doctors report) Site closure, etc. Transfers are normally discouraged.

TERMINATIONS Youth Workers May Face Terminations For The Following Reasons: Drugs: Possession, sale, use (illegal drugs or alcohol or cigarettes) Excessive Absenteeism: Failure to report to work – 3 consecutive days without prior approval Disruptive Behavior: Fighting, physical or verbal assaults, or any act that endangers the well-being of co-workers Theft: Stealing property from the worksite, employees, or to her youth workers. Falsifying Documents: Your records, or others, signing another youth workers time record; attempting to pickup or ascertain another youth workers debit card or personal identification number (PIN) Insubordination: Refusal to adhere to CitiWides rules and regulations Harassment: Verbal, Sexual, or Physical – these could lead to legal actions too.

TERMINATION PROCEDURE Step 1: CitiWide Officer counsels youth verbally, and provides warning to youth; If no improvement, Step 2: CitiWide Officer reports termination request to DOES Service Specialist Step 3:Submit Unusual Incident Report with all supporting documents to DOES Service Specialist; Step 4: DOES will review request and report back to CitiWide Officer within 24 hours Step 5: DOES will send out official termination letter to youth.

HOUSE RULES Respect Others Raise Your Hand Help Each Other Do Your Best Hands Off Things That Dont Belong To You No Playing No Touching No Put Downs No Cursing No Joaning No Cell Phones No Eating Positive Attitudes Are Mostly Welcome

HOUSE RULES Dont move the computers No external devices in the computers No Porn or other prohibited sites No Facebook, Myspace, Twitters, etc. No music No noise or throwing things Please focus on your work Please being writing materials (note books and pens and pencils).

EMERGENCY INFORMATION Incase of a medical emergency, please call 911 for an ambulance. Incase of fire emergency – please proceed to the exit through the lobby area and wait in the outside circle in front of the Woodner Building. Management CITIWIDE COMPUTER TRAINING CENTER.

ATTENTION – DOES YOUTH WORKERS NOTICE STARTING 7/28/2009 THERE WILL NO LONGER BE PIZZA PARTIES OR ANY OUTSIDE LUNCHES EATEN AT CITIWIDE FACILITIES. ONLY DC OSSE SERVED MEALS WILL BE ALLOWED IN OUR OFFICES. YOUTH WORKERS WHO ORDER OUTSIDE MEALS OR PIZZAS SHOULD EAT OUTSIDE CITIWIDE FACILITIES. YOU ARE HEREBY NOTIFIED. THANK YOU MANAGEMENT