The Work Programme – Opportunity Selection Tool JSA Superseded by later version ESA Which benefit is the customer claiming? IB IS Pension Credit

*A JSA customer who has previously received incapacity benefits. YES (Click) Is the customer a *JSA Ex-IB customer? NO (Click) *A JSA customer who has previously received incapacity benefits.

WP JSA Ex-IB Use Opportunity: Eligibility: JSA customers who have previously received incapacity benefits and who have undertaken 3 months Pre-WP activity . WP Entry: Required entry from 3 months.

YES Is the customer a JSA *NEET customer? NO (Click) (Click) *JSA customers aged 18 who were Not in Employment, Education or Training (NEET) for a 6 month period directly prior to or become NEET during their current claims to benefit.

WP JSA NEET Use Opportunity: Eligibility: JSA customers aged 18 who were Not in Employment, Education or Training (NEET) for a 6 month period directly prior to or become NEET during their current claims to JSA and who have undertaken 3 months Pre-WP activity. WP Entry: Required entry from 3 months.

YES Is the customer an 18 year old who previously claimed JSA (IB) (Click) Is the customer an 18 year old who previously claimed JSA (IB) when 16 or 17 years old? NO (Click)

WP JSA NEET Use Opportunity: Eligibility: 18 year olds who claimed (Income Based) JSA as a 16 or 17 year old and who have undertaken 3 months Pre-WP activity. WP Entry: Required entry from 3 months.

YES Is the customer a JSA *Repeater? NO (Click) (Click) *A JSA customer who has previously claimed benefit for 22 out of 24 months.

WP JSA Claiming 22 of 24Mths Use Opportunity: Eligibility: JSA customers who had previously claimed benefit for 22 out of the last 24 months and have undertaken 3 months Pre-WP activity. WP Entry: Required entry from 3 months.

YES (Click) Is the customer 18-24 years old? NO They are 25+ (Click)

YES Is the customer entering the WP as an 18-24 *early (Click) Is the customer entering the WP as an 18-24 *early access customer? NO (Click) *A JSA 18-24 customer who has undertaken at least 3 months (but no more than 9 months) Pre-WP activity and has opted to enter the WP early due to the customer being one of the following: an ex-offender or offender, a disabled person; a person with mild to moderate mental health issues; a care-leaver; a carer on JSA; an ex-carer; a homeless person; an ex-HM Armed Forces personnel customer; a partner of current or former Armed Forces personnel; or, a person for whom a drug/alcohol dependency (including a history of) presents a significant barrier to employment.

WP JSA Early Access Use Opportunity: Eligibility: JSA 18-24 year old customers who have opted to enter the WP early (before their age related, NEET, ‘Repeater’ or JSA Ex-IB status) due to the customer being one of the following: an ex-offender (someone who has completed a custodial sentence or a community sentence) or offender (someone who is serving a community sentence); a disabled person (under the Disability Discrimination Act definition); a person with mild to moderate mental health issues; a care-leaver; a carer on JSA; an ex-carer; a homeless person; an ex-HM Armed Forces personnel customer; a partner of current or former Armed Forces personnel; a person for whom a drug/ alcohol dependency (including a history of) presents a significant barrier to employment. WP Entry: Optional entry from 3 months (up to no more than 9 months).

WP JSA 18-24 Use Opportunity: Eligibility: JSA customers aged 18-24 who have undertaken 9 months Pre-WP activity. WP Entry: Required entry from 9 months.

YES Is the customer entering the WP as an 25+ *early access customer? (Click) Is the customer entering the WP as an 25+ *early access customer? NO (Click) *A JSA 25+ customer who has undertaken at least 3 months (but no more than 12 months) Pre-WP activity and has opted to enter the WP early due to the customer being one of the following: an ex-offender or offender, a disabled person; a person with mild to moderate mental health issues; a care-leaver; a carer on JSA; an ex-carer; a homeless person; an ex-HM Armed Forces personnel customer; a partner of current or former Armed Forces personnel; or, a person for whom a drug/alcohol dependency (including a history of) presents a significant barrier to employment.

WP JSA Early Access Use Opportunity: Eligibility: JSA customers over 25 years old who have opted to enter the WP early (before their age related, ‘Repeater’ or JSA Ex-IB status) due to the customer being one of the following: an ex-offender (someone who has completed a custodial sentence or a community sentence) or offender (someone who is serving a community sentence); a disabled person (under the Disability Discrimination Act definition); a person with mild to moderate mental health issues; a care-leaver; a carer on JSA; an ex-carer; a homeless person; an ex-HM Armed Forces personnel customer; a partner of current or former Armed Forces personnel; a person for whom a drug/ alcohol dependency (including a history of) presents a significant barrier to employment. WP Entry: Optional entry from 3 months (up to no more than 12 months).

WP JSA 25+ Use Opportunity: Eligibility: JSA customers aged 25+ who have undertaken 12 months Pre-WP activity. WP Entry: Required entry from 12 months.

ESA ESA ESA On what basis is the customer claiming ESA? Income Related (Click) On what basis is the customer claiming ESA? Contributory Based ESA (Click) Credits Only ESA (Click)

WRAG Support Group Which group has the Work Capability (Work Related Activity Group) (Click) Which group has the Work Capability Assessment placed the customer in? Support Group (Click)

3 or 6 Month 12 Month + What prognosis has the customer been given? (Click) What prognosis has the customer been given? 12 Month + (Click)

YES Is the customer a *Stock ESA customer? NO (Click) (Click) *Where the date of an ESA customer’s initial WCA decision was prior to the end date for referrals to Pathways to work.

WP ESA (IR) WRAG 3/6Mth Stock Use Opportunity: WP ESA (IR) WRAG 3/6Mth Stock Eligibility: Stock ESA WRAG customers (Where the date of their initial WCA decision was prior to the end date for referrals to Pathways to Work) who receive Income Related (IR) ESA, have been given a prognosis of either 3 or 6 months and have opted to enter the WP. WP Entry: Optional entry from WCA result.

*An ESA customer who has previously received incapacity benefits. YES (Click) Is the customer an *ESA Ex-IB customer? NO (Click) *An ESA customer who has previously received incapacity benefits.

YES Is the customer an ESA Lone Parent with a youngest child (Click) Is the customer an ESA Lone Parent with a youngest child under the age of 5 OR a Full-Time Carer? NO (Click)

WP ESA (IR) WRAG 3/6Mth Voluntary ExIB Use Opportunity: WP ESA (IR) WRAG 3/6Mth Voluntary ExIB Eligibility: ESA Income Related (IR) WRAG customers who; have previously received incapacity benefits, are Lone Parents with a youngest child under the age of 5 OR are full-time carers and been given a prognosis of either 3 or 6 months and have opted to enter the WP. WP Entry: Optional entry from WCA result.

WP ESA (IR) WRAG 3/6Mth Mandatory ExIB Use Opportunity: WP ESA (IR) WRAG 3/6Mth Mandatory ExIB Eligibility: ESA Income Related (IR) WRAG customers who; have previously received incapacity benefits and been given a prognosis of either 3 or 6 months. WP Entry: Customers with a 3 month prognosis are required to enter the WP from their WCA result whilst customers given a 6 month prognosis have optional entry from WCA result, however are required to enter the WP from 3 months after their WCA result.

YES Is the customer an ESA Lone Parent with a youngest child (Click) Is the customer an ESA Lone Parent with a youngest child under the age of 5 OR a Full-Time Carer? NO (Click)

WP ESA (IR) WRAG 3/6Mth Voluntary Use Opportunity: WP ESA (IR) WRAG 3/6Mth Voluntary Eligibility: ESA Income Related (IR) WRAG customers who are Lone Parents with a youngest child under the age of 5 OR are full-time carers and been given a prognosis of either 3 or 6 months and have opted to enter the WP. WP Entry: Optional entry from WCA result.

WP ESA (IR) WRAG 3/6Mth Mandatory Use Opportunity: WP ESA (IR) WRAG 3/6Mth Mandatory Eligibility: ESA Income Related (IR) WRAG customers who; have been given a prognosis of either 3 or 6 months. WP Entry: Customers with a 3 month prognosis are required to enter the WP from their WCA result whilst customers given a 6 month prognosis have optional entry from WCA result, however are required to enter the WP from 3 months after their WCA result.

YES Is the customer an ESA Lone Parent with a youngest child (Click) Is the customer an ESA Lone Parent with a youngest child under the age of 5 OR a Full-Time Carer? NO (Click)

WP ESA (IR) WRAG 12Mth Voluntary Use Opportunity: WP ESA (IR) WRAG 12Mth Voluntary Eligibility: ESA Income Related (IR) WRAG customers who are Lone Parents with a youngest child under the age of 5 OR are full-time carers and been given a prognosis of 12 months and have opted to enter the WP. WP Entry: Optional entry from WCA result.

WP ESA (IR) WRAG 12Mth Mandatory Use Opportunity: WP ESA (IR) WRAG 12Mth Mandatory Eligibility: ESA Income Related (IR) WRAG customers who have been given a prognosis of 12 months and have opted to enter the WP. WP Entry: Optional entry from WCA result.

*An ESA customer who has previously received incapacity benefits. YES (Click) Is the customer an *ESA Ex-IB customer? NO (Click) *An ESA customer who has previously received incapacity benefits.

WP ESA (IR) Support Group Use Opportunity: WP ESA (IR) Support Group Eligibility: ESA Income Related (IR) Support Group customers who have opted to enter the WP. WP Entry: Optional entry from WCA result.

WP ESA (IR) Support Group ExIB Use Opportunity: WP ESA (IR) Support Group ExIB Eligibility: ESA Income Related (IR) Support Group customers who have previously received incapacity benefits and have opted to enter the WP. WP Entry: Optional entry from WCA result.

WRAG Support Group Which group has the Work Capability (Work Related Activity Group) (Click) Which group has the Work Capability Assessment placed the customer in? Support Group (Click)

YES Is the customer an ESA Lone Parent with a youngest child (Click) Is the customer an ESA Lone Parent with a youngest child under the age of 5 OR a Full-Time Carer? NO (Click)

WP ESA (c) WRAG Voluntary Use Opportunity: WP ESA (c) WRAG Voluntary Eligibility: ESA contributory based (c) WRAG customers who are Lone Parents with a youngest child under the age of 5 OR are full-time carers who have opted to enter the WP. WP Entry: Optional entry from WCA result.

WP ESA (c) WRAG Mandatory Use Opportunity: WP ESA (c) WRAG Mandatory Eligibility: ESA contributory based (c) WRAG customers who have opted to enter the WP. WP Entry: Optional entry from WCA result.

*An ESA customer who has previously received incapacity benefits. YES (Click) Is the customer an *ESA Ex-IB customer? NO (Click) *An ESA customer who has previously received incapacity benefits.

WP ESA (c) Support Group Use Opportunity: WP ESA (c) Support Group Eligibility: ESA contributory based (c) Support Group customers who have opted to enter the WP. WP Entry: Optional entry from WCA result.

WP ESA (c) Support Group ExIB Use Opportunity: WP ESA (c) Support Group ExIB Eligibility: ESA contributory based (c) Support Group customers who have previously received incapacity benefits and have opted to enter the WP. WP Entry: Optional entry from WCA result.

WP ESA Credit Only Use Opportunity: Eligibility: ESA Credit Only customers who have opted to enter the WP. WP Entry: Optional entry from WCA result.

WP IB and IS Volunteers Use Opportunity: Eligibility: Current Incapacity Benefit (IB) customers in England Only who have opted to enter the WP. WP Entry: Optional entry.

WP IB and IS Volunteers Use Opportunity: Eligibility: Current Income Support (IS) customers in England Only who have opted to enter the WP. WP Entry: Optional entry from benefit entitlement.

YES (Click) Does the customer have health conditions? NO (Click)

WP Pension Credit Use Opportunity: Eligibility: Pension Credit customers who have opted to enter the WP. WP Entry: Optional entry from 12 moths (claiming benefits).

WP Pension Credit – Health Issues Use Opportunity: WP Pension Credit – Health Issues Eligibility: Pension Credit customers who have health issues who have opted to enter the WP. WP Entry: Optional entry from benefit entitlement.