TRS-ActiveCare Lifting your spirit SUMMER ENROLLMENT

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Presentation transcript:

TRS-ActiveCare Lifting your spirit SUMMER ENROLLMENT SCOTT & WHITE HEALTH PLAN BENEFITS TRS-ActiveCare September 1, 2017 – August 31, 2018 You inspire and invigorate Texas’ future generations. But who is there to invigorate you and inspire your future well-being? From wellness assessments, to doctor’s visits, to health coaching, to complex case management, we’re here to walk alongside you and cheer you on, so that you and your students can have the best tomorrow. Scott and White Health Plan. Here to be with you. Lifting your spirit

Long-Term Partner SWHP has served TRS members in Central Texas since 2003 SWHP expanded to include North Texas in 2015 SWHP covers more than 22,000 TRS members Let’s begin by reviewing a few facts about our partnership with the teachers retirement system. SWHP has been providing health coverage for TRS ActiveCare members for 14 years in Central Texas. In 2015, SWHP expanded our service area to include North Texas. Currently over 22,000 members have chosen SWHP. We have a long tradition of meeting the needs of meeting the needs of TRS active care members. Lifting your spirit 2

SWHP Enhancements Lifting your spirit SWHP member information available via computer at trs.swhp.org or through the MyBSWHealth app More than 1,300 pharmacies in North Texas $0 copay for first sick visit per member Wellness Assessment and Digital Health Coaching SWHP is working to keep costs in check while offering the tools and resources that you need to access your health care coverage when and where you need it. These include SWHP portal information optimized for smartphones, improved member website, more than 1,300 pharmacies in North Texas, $0 co-pay for the first sick visit per member, wellness assessment, and digital health coaching. You may also see this type of member information available on the new MyBSWHealth app for your android and IPhone. Lifting your spirit 3

Online Tools Lifting your spirit Through the member portal at trs.swhp.org, members can: See required copays Print an ID card or request a new one Check the status of deductibles and out-of-pocket max  See claims and Explanations of Benefits (filtered by member/dependent) Get information on specific providers Review prescription usage Members can also send an e-mail to customer service advocates and receive responses through the portal’s secure messaging feature. A great resource for the TRS member is the member portal which can be easily accessed through a computer, tablet, or smart phone. Through the portal, a member can see required copays, print an ID card or request a new one, check the status of deductibles and out-of-pocket max, see claims and explanations of benefits, get information on specific providers and review their prescription usage. A new feature has been added to the Portal, where a member can send an email to customer service advocates and receive responses through the secure portal feature. Lifting your spirit 4

2017-18 SWHP/TRS Plan Year Service Area Map Counties in orange include additional network providers available to deliver in-network care to members who live or work in our TRS/SWHP HMO network (counties in blue). Scott and White is available in Central, West and North Texas. You must live or work in the blue counties to be able to choose SWHP/TRS plan as your insurance carrier. Additional in-network providers are available in the 5 counties shown in orange. This is great for our members that may be traveling in the orange counties or that have dependents that are attending school in those counties. Lifting your spirit 5

Scott & White Health Plan Summary of Benefits for TRS 2017-18 SWHP/TRS Plan Year Benefits $20 PCP Office Visit/$50 Specialty Office Visit Benefit Copay Medical Deductible $1,000 Individual / $3,000 Family Out-of-Pocket Maximum $6,550 individual / $13,100 family (includes combined Medical and RX copays, deductibles and coinsurance) Primary Care Physician $20/First copay waived for a sick visit (excludes wellness and preventive visits) Specialist Office Visit $50 Preventive Care $0 Outpatient Surgery Facility $150 copay plus 20% after deductible Inpatient Hospital $150 copay per day ($750 max) plus 20% after deductible Urgent Care $55 Emergency Room $150 copay per visit, plus 20% after deductible ($150 copay waived if admitted within 24 hours) Manipulative Therapy 20% without office visit $40 plus 20% with office visit (35 visits per calendar year max, 5 visit per month max) Open enrollment is from July 1st through August 22nd. So, lets see what is new for the 2017-2018 plan year with SWHP. The medical deductible is $1,000 for individual and $3,000 for a family. With SWHP, your out-of-pocket max includes the combine medical and Rx copays, deductibles, and coinsurance. It is $6,550 for an individual and $13,100 for a family. The copay for a primary physician is $20 but because SWHP wants you to feel better, we are waiving the copay for your first sick visit to your primary physician. This first sick visit excludes wellness or preventive visits because those visits are at no charge to our members. If you need to see a specialist, the office visit will be a $50 copay. SWHP does not require you to have a referral. The outpatient facility charges are at a $150 copay plus 20% after deductible. Your inpatient hospital stay is $150 copay per day with a max of $750 plus 20% after deductible. If you need to go to urgent care, there will be a $55 copay. For Emergency Room visits the charges will be a $150 copay per visit plus 20% after deductible and the $150 copay is waived if admitted to the hospital within 24 hours. There is a manipulative therapy benefit that is 20% co-insurance without an office visit and $40 copay plus 20% with an office visit. This benefit has a limit of 35 visits per calendar year, with a max of 5 visits per month. See trs.swhp.org for full list of benefits

Unlimited Rx Benefit plus, only $5 for Preferred Generic Drugs! Prescription Drugs Retail (up to 30-day supply) Mail Order (up to 90-day supply) Rx Maximum Unlimited Rx Deductible Applies to Preferred Brand and Non-Preferred Drugs $150 per individual (Does not apply to preferred generics) $150 per individual (Does not apply to preferred generics) Preferred Generic $5 $10 Preferred Brand* 30% after Rx deductible Non-Preferred Brand or Non-Preferred Generic 50% after Rx deductible Non-Formulary Greater of $50 or 50% after Rx deductible N/A Now, let’s take a look at the prescription benefits. This chart shows the different drug benefits for each tier. Depending on where you fill your prescriptions at a retail pharmacy or through mail order. The good news is that preferred generic drugs are at a $5 copay and the deductible is waived. It is important to note that Rx copays and coinsurance apply to the out-of-pocket max. Rx copays and coinsurance apply to Out-of-Pocket Maximum. * If a brand name prescription is dispensed when a preferred generic is available, a copay of 50% applies after deductible. 7

Prescription Coverage Is my prescription covered and what will I have to pay? Calling or Emailing our Scott & White Health Plan Pharmacy Team will help you with your questions: prescriptionservices@sw.org or 1-800-728-7947 Do you have questions about your prescriptions benefits and how they will be covered? If you do, please call or email our SWHP pharmacy team and we will be there to help. Lifting your spirit 8

Finding a provider has never been easier! Our provider search tool allows you to: • Search by name, specialty, and/or ZIP code • Add filters for gender, board certification, accepting new patients, and more • See practice locations, contact information, and maps • Get details, including network participation and hospital affiliations You can also: • Customize your own profile • Create custom directory results Try it out! Go to trs.swhp.org and click on the “Find a Provider” link located on the bottom of the TRS home page, and you will be on your way. And remember, you are not required to select a Primary Care Physician. You may see any network physician without a referral. As our SWHP provider network has grown, we have updated our Find a Provider tool to make locating an in-network provider easier than ever. Go to trs.swhp.org and click on the “Find a Provider" link located at the bottom of the TRS home page and you will be on your way. And, remember you are not required to select a primary care physician. You may see any in-network physician without a referral. Lifting your spirit 9

Thank you for your interest in Scott & White Health Plan. We look forward to being your health care provider. And, we wish you all the best in your 2017- 2018 school year! Once again, thank you for your interest in SWHP. We look forward to being your health care provider and we wish you all the best in the 2017-2018 school year! Lifting your spirit 10