A statistical process control chart illustrating the handover scores observed for each handover before and after implementation of the standardised handover.

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A statistical process control chart illustrating the handover scores observed for each handover before and after implementation of the standardised handover protocol.LCL, lower control limit; UCL, upper control limit. A statistical process control chart illustrating the handover scores observed for each handover before and after implementation of the standardised handover protocol.LCL, lower control limit; UCL, upper control limit. Yehoshua Gleicher et al. BMJ Open Qual 2017;6:e000076 © Published by the BMJ Publishing Group Limited. For permission to use (where not already granted under a licence) please go to http://www.bmj.com/company/products-services/rights-and-licensing/