University of Pittsburgh Medical Center (UPMC)

Slides:



Advertisements
Similar presentations
Behavioral Health Integration; Experiences of RIPCPC and RIBHN A bit on history and background Development of current model Demonstration of.
Advertisements

Ideal Practice Workflow Revenue Maximization and Cost Efficiency Contact us : 2222 Morris Ave. 2nd Floor, Union, NJ Ph: (908)
April  Advanced Functions in AxiUm  Chart Audits.
CCI Town Hall Carrie Hall April 2, PM Center for Clinical Investigation Town Hall for Epic.
99.98% of the time patients are on their own “The diabetes self-management regimen is one of the most challenging of any for chronic illness.” 0.02% of.
Insert Title Here No More than 1 or 2 Lines, Point Font Statement of Technology/Best Practice No More Than 2-3 Lines Point Easy to Read.
Medicare & Medicaid EHR Incentive Programs
Enabling a Medical Home With a Patient Communication Strategy Jeanette Christopher Northwest Primary Care Group, P.C.
ICD-10 IMPLEMENTATION – ARE YOU WHERE YOU NEED TO BE? Maureen Doherty, CPC, CPC-H EisnerAmper Healthcare Services Group June 2012.
The purpose of this pilot study was to determine the feasibility of conducting a prospective cohort study with sufficient follow-up in a population of.
THEN and NOW Lessons Learned with Process Change and Management Evaluation in the State of Pennsylvania August 2014.
© 2009 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill Career Education Computers in the Medical Office Chapter 2: Information Technology.
UPMC Matilda Theiss Health Center. UPMC hospital-based clinic  Only federally qualified health center within UPMC Serving a total of 1600 patients 
Memorial Hermann Healthcare System Clinical Integration & Disease Management Dan Wolterman April 15, 2010.
Component 10 – Fundamentals of Workflow Process Analysis and Redesign Unit 10 – Process Change Implementation and Evaluation This material was developed.
Addressing the Challenges of Refugee Immunization: The University of Louisville Refugee Health and Immunization Program Ruth Carrico PhD RN, Yvette Ineza.
JCAHO UPDATE June The Bureau of Primary Health Care is continuing to encourage Community Health Centers to be JCAHO accredited. JCAHO’s new focus.
Compliance Issues for Medical Research at Healthcare Systems Jerry Castellano, Pharm.D., CIP Corporate Director Institutional Review Board Christiana Care.
Scheduling. Operation Protocol Send an application form to patients Receive the returned application form from patients Check doctor’s schedule Check.
A Pilot Study of a Care Coordination Model in a Community Health Center Peak Vista Community Health Centers September 16, 2015 Public Health in the Rockies.
EPI-CARDIO Multicentric Network of Clinical Evaluation Electronic discharge summary (Epi-Cardio, Epicrisis Computada) as a tool for.
Advanced Access Project Team Presentation San Mateo Medical Center Innovative Care Team October 30, 2008.
School of Health Sciences Week 4! AHIMA Practice Brief Fundamentals of Health Information HI 140 Instructor: Alisa Hayes, MSA, RHIA, CCRC.
AIM Statement The use of reminders to eligible patients in the Resident Clinic to have a mammogram will improve rates of screening. Over a 6 month period,
National Quality Center (NQC)1 RW Grantees in Washington, DC Presentation “Recapture Blitz”
POWERED BY HEALTH AND WELLNESS Sharing Our Story in a Nut Shell The Power Point entails our work with Metastar and 2 clinics in Wisconsin The information.
Introduction In 2005, comparisons were made internally by word of mouth and externally with other Tenet Healthcare Corporation hospitals, Georgia Hospitals.
Improving specialty access with budget restrictions and limited staffing has been one of the major challenges while implementing.
The Business Case for P4P Douglas Allen MD., MMM. Chief Medical Officer Greater Newport Physicians IPA.
MAT-PDOA Program Evaluation Diana Seybolt, Ph.D. Karen McNamara, Ph.D. Systems Evaluation Center (SEC)
When to write a Memo  In-house  Create a record  Report information on projects  To Receive help or feedback.
OU Physicians Accountability Matrix 1. Why do we do it? Building an Culture “ We are what we repeatedly do. Excellence, then, is not an act, but a habit.”
Transforming a Culture of Patient Safety: Reducing Restraint and Seclusion Jennifer M. Brown, M.S., CTRS and Jane Le Vieux, PhD, LPC-S, RN-BC Children’s.
Anytime, Anywhere Access Benefits Functionality Work Order Administration Dispatch Work Order Work Order Details New Work Order Additional Functionality.
Linguistic & Cultural Services Kaiser Permanente Medical Center San Francisco Diana López.
Rare Diseases Clinical Research Network Data Management and Coordinating Center (RDCRN DMCC) Rosalie Holland LDN Investigator Meeting at WORLDSymposium.
Project Spotlight ED Care Triage (2biii)
The Role and Responsibilities of the Clinical Research Coordinator
OLD PROCESS FLOW FOR NEW PATIENT REGISTRATION
STOP CHLAMYDIA PROGRAM
CTC Clinical Strategy and Cost Committee
Charlotte Crist, BS, RN-BC, CCM, CPHQ
A Team-Based Approach to Hypertension Control
Medicaid ER Budget Proviso
Description of Project
Mobile Computing for Healthcare
Loyola Outpatient Center
ACCESS COORDINATOR POSITION
Eliminating Disparities in Adult Immunization: A Primary Care/Public
Building an intensive primary care practice
OLD PROCESS FLOW FOR NEW PATIENT REGISTRATION
EDUCATE: A NESTcc Demonstration Project Regulatory Perspective
Building an intensive primary care practice
Evaluating Devices Using Claims and Registry Data (EDUCATe)
SAMPLE Scheduling Process for New referrals Date: August 2017
  “Improving LTFU using the “SNOOPP” Approach” Nilima Lovekar, MPH.
Outpatient Chart Flow “To call” Pile
Auditing Compliance with the Privacy Rule
Health Care Information Systems
Using the Registry to Conduct WinCASA Assessments: Lessons Learned
University of Pittsburgh Medical Center (UPMC)
Stroke Protocols Ensure Efficient Patient Intake, Diagnosis, Treatment
VQI at Vascular Annual Meeting
Clinical Health Advocacy Second Opinion Services
Improvement in Medication Compliance and Utilization of the VQI Quality Improvement Charter Melissa Easterday, BS; Lillian Camino, RPVI, RVT; Gary Lemmon,
Scott S. Berman, MD, MHA, RVT, FACS, DFSVS Pima Heart and Vascular
OLD PROCESS FLOW FOR NEW PATIENT REGISTRATION
Making your EMR work for you! (and the VQI)
Acino R, Mason J, Russell T, Lurie F, Oriowo B PROBLEM STATEMENT
Improvement Strategies Challenges/Lessons Learned
Presentation transcript:

University of Pittsburgh Medical Center (UPMC) Successful Continuation of EVAR Patient Compliance Utilizing VQI for Long Term Follow Up Ali Arak, BS Fern Schwartz, BS UPP Vascular Surgery University of Pittsburgh Medical Center (UPMC)

Objectives Create a streamlined process that incorporates VQI data and tool sets to improve EVAR follow up compliance Improve quality of patient care for EVAR patients

Problem Statement/ Background Prior to VQI implementation, our center achieved a low EVAR LTFU rate (74%) A low EVAR LTFU rate may affect patient care making patients susceptible to: - Device failure, endoleaks, remote aneurysm formation, or aneurysm sac expansion including remote rupture

Improvement Strategy Create an “assembly line” model to efficiently manage data and: Simplify follow up effort Increase EVAR LTFU compliance Define distinct team member goals and responsibilities

Process Physicians capture EVAR procedures in VQI Lead data coordinator completes and submits EVAR entries in VQI Abstractor recalls LTFU in VQI and completes LTFU for patients who have complied with LTFU Patients without follow ups completed or scheduled after 12 months are contacted by the VQI Team 12 months later

Postcards sent to patient if no phone contact is established Assembly Line Process Each month a follow up abstractor utilizes VQI LTFU tool to receive list of all follow ups required Electronic charts are reviewed and follow up submitted in VQI Follow up abstractor contacts patients and reschedules appointments. Reminds all patients of importance of imaging and LTFU. Postcards sent to patient if no phone contact is established   Social security death index and obituaries investigated if patient cannot be reached Patients are seen in HBC. Imaging and office visit completed simultaneously Follow up abstractor completes the VQI follow up for patients missing LTFU Patients without LTFU are entered into a local database, and are assigned to the VQI Team

Results

Challenges/ Lessons Learned Migration of patients between healthcare systems within the city Relocation of patients to other states or countries Comorbidities of patients

Conclusions/ Success Factors Design of Clinic Proper allocation of personnel and resources Aggressive patient education and re-education Department culture instilled into patients: - “Once you become an EVAR patient, you are a vascular patient for life”

Questions?