Conflict Resolution Work Based Learning.

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Conflict Resolution.

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Presentation transcript:

Conflict Resolution Work Based Learning

Conflict Opposition a clash of opposing ideas disagreement fight or battle contention, hostility

Cause of Conflict opposing viewpoints or opinions emotions Selfishness miscommunication or misunderstandings assumptions

Paradigms a theory, an explanation, or model of something else. Wrong or Right map?

Spots or Dalmation Dog?

Man or two people kissing?

Pipe or a woman?

Rabbit or a duck?

Strategies to Get Past Paradigms (Perceptions) Avoid Assumptions Validation Listen Problem Solving Skills Tell Your Story

Strategies to Resolve Conflicts Assume you do not have all the answers. Ask questions to understand the other person(s). Be prepared to compromise or make a deal. Postpone. Enforce. Compromise. Explore.