EMPLOYEE ASSISTANCE PROGRAM ComPsych

Employee Assistance Program ComPsych In alignment with Strategic Goal 6 – Achieve excellence in academic and operational efficiency and effectiveness. Background Founded in 1984 and grown to be largest provider of EAP services in the world Expansive and diverse customer base covering more than 35 million individuals and 13,000 organizations throughout the U.S. And over 100 countries Pioneer and leading provider of fully integrated EAP, legal, financial, work-life and wellness services under the Guidance Resources ® brand Services A total solution for employee productivity pre-empting issues before there are costs and problems Manager consultation: Formal Referral Drug-free workplace Post-accident Performance based HR support Policies Employee issues Events/ incidents www.ncat.edu | Explore. Discover. Become. 2 2

Employee Assistance Program ComPsych Work/Life – A whole person approach, complete guidance, resources and information for any aspect of life Individual Family Legal Financial Fitness For Duty Evaluation – A specialized medical, psychiatric or psychological evaluation to determine if an employee is capable of performing assigned job duties with the established standards for work performance (attendance, quality, quantity) and/or professional conduct. Access to services unlimited number of confidential calls 3 (three) formal visits for University employees Highlights NC A&T has their own dedicated phone line (this is critical in case of suicidal or homicidal employee) Masters level clinicians answer all incoming calls Will check back with caller within 48 hours; with their permission Recommends a separate number for faculty and staff Exhibited knowledge of UNC challenges/unique cultures Will establish a locally –based office in North Carolina to provide local support www.ncat.edu | Explore. Discover. Become. 3 3

Employee Assistance Program ComPsych Fees A 3 (three) visit model for EAP services has been approved by NC A&T Cabinet as recommended by the Division of Human Resources. The following table contains the cost per employee per year under the previous EAP provider (Deer Oaks) and the net increase with the new contract with ComPsych.   Next Steps Communication and Design – Draft and implement communication strategy and integrate into various communication media. Training - Schedule employee and manager/supervisor orientation sessions to enhance awareness and optimize utilization. Develop a management policy focused on mandatory EAP referrals Deer Oaks ComPsych Change Employees 1,820 1,772 -48 EAP Visits .49 (1 visit) .51 (3 visits) Work/Life Unlimited .00 .15 Cost per Employee .49 .66 +.17 Total Cost per year $10,702 $14,034 +3,332 www.ncat.edu | Explore. Discover. Become. 4 4