Control Cycle & Effective Control CONTROL TEAM: Arttu, Meri, Toni

What is the Control Cycle? Continuous cycle of: Planing (setting goals and standards), doing, collecting data, asessing data, comparing to standards, making corrections and improvements “Continuously repeating cycle of planning, monitoring, assessing, comparing, correcting, and improving plans, processes, and practices.” –Business Dictionary

Terms to know! Feedback, Concurrent and Feedforward control Regulation costs Types of control: Bureaucratic Behavior Objective Output Normative Concertive Self-control Customer defections Bencmarking Terms to know! Control loss Cybernetic control process Goal Standard Budjet Financial ratio Cash flow analysis Balance sheets Income statements

Feedback, Concurrent and Feedforward control Regulation costs Terms to know!

What is Effective Control? Answers the question: What is the best way to control a set function? Improvement, progress Many Methods Depends on the organization, people and process

General Qualities of Effective Control Accuracy Timeliness Economy Flexibility Understandabilit y Reasonable Criteria Corrective Action Multiple Criteria Emphasis on Exception Strategic Placement

Activity

Control Cycle Plan Do Study Act

Progress Report Weekly Report 1

Data we collect Memos on time Comments on time Memo scores RTFs on time and how useful they were Are presentations on time? and what score ??? Team gave to that precis Attendance Everything in numbers or otherwise that ya’ll collect produce?

Weekly report 1. Memo 2. Memo

Weekly report 10% 90%

Sources http://www.businessdictionary.com/definition/control- cycle.html http://navyadvancement.tpub.com/14148/img/14148_5 8_1.jpg http://slideplayer.com/slide/4978883/16/images/22/Qu alities+Of+An+Effective+Control+System.jpg Williams, C. (2013). MGMT. 8th ed. Cengage Learning, pp.335-351. https://www.cliffsnotes.com/study-guides/principles- of-management/control-the-linking-function/effective- organizational-control-systems