World Health Organization

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World Health Organization 31 March, 2017 Supplementary Training Modules on Good Manufacturing Practice Validation In this supplementary training module, we will be looking at the recommendations by WHO, on Validation and qualification. The module consists of 7 parts: Part 1. General overview on qualification and validation Part 2. Qualification of HVAC and water systems Part 3. Cleaning validation Part 4. Analytical method validation Part 5. Computerized system validation Part 6. Qualification of systems and equipment Part 7. Non sterile product process validation Each part deals with a specific topic, and each part can be presented in about one to one and a half hours time. Presenters should know the topics and add practical examples to the texts taken from the WHO guideline. WHO Technical Report Series, No. 937, 2006. Annex 4.

World Health Organization Validation 31 March, 2017 Part 1. General overview on qualification and validation Part 2. Qualification of HVAC and water systems Part 3. Cleaning validation Part 4. Analytical method validation Part 5. Computerized system validation Part 6. Qualification of systems and equipment Part 7. Non sterile product process validation

World Health Organization 31 March, 2017 Supplementary Training Modules on Good Manufacturing Practice Computerized systems validation Part 5 WHO Technical Report Series, No. 937, 2006. Annex 4. Appendix 5

World Health Organization Validation 31 March, 2017 Objectives To discuss validation of computerized systems including: System specifications Functional specifications Security Back-ups Validation: Hardware Software

World Health Organization Validation 31 March, 2017 General Validated - level appropriate or their use and application. Production and quality control. Computer systems used in planning, specification, programming, testing, commissioning, document operation, monitoring and modifying. Validation: Evidence and confidence intended use, accuracy, consistency and reliability. 1. General 1.1 Computer systems should be validated at the level appropriate for their use and application. This is of importance in production as well as in quality control. 1.2 The use of a computer system includes different stages. These are planning, specifi cation, programming, testing, commissioning, document operation, monitoring and modifying. 1.3 The purpose of validation of a computer system is to ensure an acceptable degree of evidence (documented, raw data), confi dence (dependability and thorough, rigorous achievement of predetermined specifi cations), intended use, accuracy, consistency and reliability. 1.1 – 1.3

World Health Organization Validation 31 March, 2017 General (2) Both the system specifications and functional specifications should be validated. Periodic (or continuous) evaluation should be performed after the initial validation. 1.4 Both the system specifications and functional specifications should be validated. 1.5 Periodic (or continuous) evaluation should be performed after the initial validation. 1.4 – 1.5

World Health Organization Validation 31 March, 2017 Written procedures for: performance monitoring, change control, programme and data security, calibration and maintenance, personnel training, emergency recovery and periodic re-evaluation During validation, consider: networks manual back-ups input/output checks process documentation, monitoring alarms, and shutdown recovery 1.6 There should be written procedures for performance monitoring, change control, programme and data security, calibration and maintenance, personnel training, emergency recovery and periodic re-evaluation. 1.7 Aspects of computerized operations that should be considered during validation include: — networks — manual back-ups — input/output checks — process documentation — monitoring — alarms — shutdown recovery. 1.6 – 1.7

World Health Organization Validation 31 March, 2017 System specification (Control document) In place, stating: objectives of a proposed computer system the data to be entered and stored the flow of data how it interacts with other systems and procedures the information to be produced the limits of any variable the operating programme and test programme (Examples of each document produced by the programme should be included) 2. System specification 2.1 There should be a control document or system specification. The control document should state the objectives of a proposed computer system, the data to be entered and stored, the flow of data, how it interacts with other systems and procedures, the information to be produced, the limits of any variable and the operating programme and test programme. (Examples of each document produced by the programme should be included.) 2.1

World Health Organization Validation 31 March, 2017 System specification (Control document) (2) System elements that need to be considered in computer validation include: hardware (equipment) software (procedures) people (users) 2.2 System elements that need to be considered in computer validation include hardware (equipment), software (procedures) and people (users). 2.2

World Health Organization Validation 31 March, 2017 Functional specification (Performance specification) Provide instructions for: testing, operating, and maintaining the system names of the person(s) (development and operation) When using computer systems, consideration: location power supply (Fluctuations in the electrical supply can influence computer systems and power supply failure can result in loss of memory). temperature magnetic disturbances 3. Functional specification 3.1 A functional or performance specifi cation should provide instructions for testing, operating, and maintaining the system, as well as names of the person(s) responsible for its development and operation. 3.2 The following general aspects should be kept in mind when using computer systems: — location — power supply — temperature, and — magnetic disturbances. Fluctuations in the electrical supply can infl uence computer systems and power supply failure can result in loss of memory. 3.1 – 3.2

World Health Organization Validation 31 March, 2017 Functional specification (Performance specification) (2) GMP requirements for computer systems: Verification and revalidation After a suitable period of running a new system Independently reviewed and compared with the system specification and functional specification Change control Alterations made in accordance with a defined procedure Provision for checking, approving and implementing the change Checks Data checked periodically Confirm accurate and reliable transfer 3.2 The following general aspects should be kept in mind when using computer systems: — location — power supply — temperature, and — magnetic disturbances. Fluctuations in the electrical supply can infl uence computer systems and power supply failure can result in loss of memory. 3.3 The following general good manufacturing practice (GMP) requirements are applicable to computer systems. • Verifi cation and revalidation. After a suitable period of running a new system it should be independently reviewed and compared with the system specifi cation and functional specifi cation. • Change control. Alterations should only be made in accordance with a defi ned procedure which should include provision for checking, approving and implementing the change. • Checks. Data should be checked periodically to confi rm that they have been accurately and reliably transferred. 3.2 – 3.3

World Health Organization Validation 31 March, 2017 Security Production as well as in quality control Data entered or amended - authorized persons Security systems to prevent unauthorized entry or manipulation of data SOPs for entering data, changing or amending incorrect entries and creating back-ups Security procedures in writing 4. Security 4.1 This is of importance in production as well as in quality control. 4.2 Data should be entered or amended only by persons authorized to do so. Suitable security systems should be in place to prevent unauthorized entry or manipulation of data. The activity of entering data, changing or amending incorrect entries and creating back-ups should all be done in accordance with written, approved standard operating procedures (SOPs). 4.3 The security procedures should be in writing. Security should also extend to devices used to store programmes, such as tapes, disks and magnetic strip cards. Access to these devices should be controlled. 4.1 – 4.3

World Health Organization Validation 31 March, 2017 (continued) Traceability is of particular importance Audit trail: identify the persons who made entries identify the persons who made changes identify the persons who released material identify the persons who performed other critical steps in production or control 4.4 Traceability is of particular importance and it should be able to identify the persons who made entries/changes, released material, or performed other critical steps in manufacture or control. 4.4

World Health Organization Validation 31 March, 2017 (continued) Entry of critical data by an authorized person Independent verification and release for use by a second authorized person e.g. for entry of a master processing formula. SOPs for certain systems or processes validated e.g. action in case of system failure or breakdown including disaster recovery procedure in the event of a breakdown 4.5 The entry of critical data into a computer by an authorized person (e.g. entry of a master processing formula) requires an independent verifi - cation and release for use by a second authorized person. 4.6 SOPs should be validated for certain systems or processes, e.g. the procedures to be followed if the system fails or breaks down should be de- fi ned and tested. Alternative arrangements should be made by the validation team, and a disaster recovery procedure should be available for the systems that need to be operated in the event of a breakdown. 4.5 – 4.6

World Health Organization Validation 31 March, 2017 Back-ups Regular back-ups of all files and data Secure storage (prevent intentional or accidental damage) Validation Validation process should include: Planning Validation policy Project plan and SOPs 5. Back-ups 5.1 Regular back-ups of all fi les and data should be made and stored in a secure location to prevent intentional or accidental damage. 6. Validation 6.1 Planning, which should include the validation policy, project plan and SOPs, is one of the steps in the validation process. 5.1 – 6.1

World Health Organization Validation 31 March, 2017 Validation (2) Define computer-related systems and vendors Vendor and product evaluated System designed and constructed Consider types, testing and quality assurance of the software Extent of qualification depends on complexity of the system 6.2 The computer-related systems and vendors should be defi ned and the vendor and product should be evaluated. The system should be designed and constructed, taking into consideration the types, testing and quality assurance of the software. 6.3 After installation of the system it should be qualifi ed. The extent of the qualifi cation should depend on the complexity of the system. The system should be evaluated and performance qualifi cation, change control, maintenance and calibration, security, contingency planning, SOPs, training, performance monitoring and periodic re-evaluation should be addressed. 6.2

World Health Organization Validation 31 March, 2017 Validation (3) Qualification includes: Installation Evaluation of the system Performance Change control, maintenance and calibration, security, contingency planning, SOPs, training, performance monitoring and periodic re-evaluation 6.3 After installation of the system it should be qualified. The extent of the qualifi cation should depend on the complexity of the system. The system should be evaluated and performance qualifi cation, change control, maintenance and calibration, security, contingency planning, SOPs, training, performance monitoring and periodic re-evaluation should be addressed. 6.3

World Health Organization Validation 31 March, 2017 Validation of hardware Appropriate tests and challenges to the hardware No influence of static, dust, power-feed voltage fluctuations and electromagnetic interference Hardware is considered to be equipment focus on location, maintenance and calibration as part of the qualification 7.1 Hardware 7.1.1 As part of the validation process appropriate tests and challenges to the hardware should be performed. 7.1.2 Static, dust, power-feed voltage fl uctuations and electromagnetic interference could infl uence the system. The extent of validation should depend on the complexity of the system. Hardware is considered to be equipment, and the focus should be on location, maintenance and calibration of hardware, as well as on validation/qualifi cation. 7.1.1 – 7.1.2

World Health Organization Validation 31 March, 2017 Validation of hardware (2) It should prove: Appropriate capacity Operational limits e.g. memory, connector ports, input ports Performance under worst-case conditions e.g. long hours, temperature extremes Reproducibility/consistency e.g. by performing at least three runs under different conditions 7.1.3 The validation/qualifi cation of the hardware should prove: • that the capacity of the hardware matches its assigned function (e.g. foreign language); 7.1.3

World Health Organization Validation 31 March, 2017 Validation of hardware (3) Written qualification protocols; results in qualification reports kept Revalidation – in case of significant changes Validation may be performed by the vendor – but ultimate responsibility remains with the company If records kept by supplier, manufacturer still has to have sufficient records to allow assessment of the adequacy of the validation A mere certification of suitability from the vendor, for example, will be inadequate 7.1.4 The validation should be done in accordance with written qualifi cation protocols and the results should be recorded in the qualifi cation reports. 7.1.5 Revalidation should be performed when signifi cant changes are made. 7.1.6 Much of the hardware validation may be performed by the computer vendor. However, the ultimate responsibility for the suitability of equipment used remains with the company. 7.1.7 Hardware validation data and protocols should be kept by the company. When validation information is produced by an outside fi rm, e.g. computer vendor, the records maintained by the company need not include all of the voluminous test data; however, such records should be suffi ciently complete (including general results and protocols) to allow the company to assess the adequacy of the validation. A mere certifi cation of suitability from the vendor, for example, will be inadequate. 7.1.4 – 7.1.7

World Health Organization Validation 31 March, 2017 Summary: Validation requirements for Hardware (See table 1 in notes) Input devices Output devices Hardware types Peripheral devices Signal converter Central Processing Unit Distribution system

World Health Organization Validation 31 March, 2017 Summary: Validation requirements for Hardware (See Table 1 in notes) Location: environment, distances Key aspects To consider Maintenance Signal conversion I/O operation Command overrides

World Health Organization Validation 31 March, 2017 Summary: Validation requirements for Hardware (See Table 1 in notes) Revalidation Function Validation Consistency and documentation Limits Reproducibility Worst case

World Health Organization Validation 31 March, 2017 Validation of Software Software: is the term used to describe the complete set of programmes used by a computer, and which should be listed in a menu Records are considered as software Focus should be placed on: accuracy, security, access, retention of records, review, double checks, documentation and accuracy of reproduction 7.2 Software 7.2.1 Software is the term used to describe the complete set of programmes used by a computer, and which should be listed in a menu. 7.2.2 Records are considered as software; focus is placed on accuracy, security, access, retention of records, review, double checks, documentation and accuracy of reproduction. 7.2.1 – 7.2.2

World Health Organization Validation 31 March, 2017 Key computer programmes to be identified: language, name, function (purpose of the programme) input (determine inputs), output (determine outputs) fixed set point (process variable that cannot be changed by the operator), variable set point (entered by the operator) edits (reject input/output that does not conform to limits and minimize errors, e.g. four- or five-character number entry), input manipulation (and equations) and programme overrides (e.g. to stop a mixer before time) Identification of authorized personnel to write, alter or have access to programmes 7.2.3 The company should identify the following key computer programmes: language, name, function (purpose of the programme), input (determine inputs), output (determine outputs), fi xed set point (process variable that cannot be changed by the operator), variable set point (entered by the operator), edits (reject input/output that does not conform to limits and minimize errors, e.g. four- or fi ve-character number entry), input manipulation (and equations) and programme overrides (e.g. to stop a mixer before time). 7.2.4 The personnel who have the ability and/or are authorized to write, alter or have access to programmes should be identifi ed. 7.2.3 – 7.2.4

World Health Organization Validation 31 March, 2017 Validation of Software (2) Points to be considered may include: Consistency in performance: Within pre-established limits) Function: Matching the assigned operational function (e.g. generate batch documentation, different batches of material used in a batch listed) Worst case: Validation under different conditions (e.g. speed, data volume, frequency) Repeats: Sufficient number of times (e.g. replicate data entries) Documentation: Protocols and reports Revalidation: In case of significant changes made 7.2.5 Software validation should provide assurance that computer programmes (especially those that control manufacturing and processing) will consistently perform as they are supposed to, within pre-established limits. When planning the validation, the following points should be considered. • Function: does the programme match the assigned operational function (e.g. generate batch documentation, different batches of material used in a batch listed)? • Worst case: perform validation under different conditions (e.g. speed, data volume, frequency). • Repeats: suffi cient number of times (replicate data entries). • Documentation: protocols and reports. • Revalidation: needed when signifi cant changes are made. 7.2.5

World Health Organization Validation World Health Organization 31 March, 2017 Summary: Validation requirements for Software (See Table 1 in notes) Application language Machine language Level High level language Assembly language

World Health Organization Validation 31 March, 2017 Summary: Validation requirements for Software (See Table 1 in notes) Programme overrides Language Software identification Edits, input manipulation Name, function Fixed and Variable Set points Input, output

World Health Organization Validation World Health Organization 31 March, 2017 Summary: Validation requirements for Software (See Table 1 in notes) Key aspects Software development Software security

World Health Organization Validation World Health Organization 31 March, 2017 Summary: Validation requirements for Software (See Table 1 in notes) Function Documentation Validation Worst case Revalidation Repeats

World Health Organization Validation 31 March, 2017 Group session