Dai Davies, DANTE DRCN 2014 Ghent April 1-3 2014.

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Presentation transcript:

Dai Davies, DANTE DRCN 2014 Ghent April

2 Connect | Communicate | Collaborate All About GÉANT Resilient Topology Resilient Physical Routing Minimal Hardware Resilience Relies on Vendor Sparing (4hr response time)

3 Connect | Communicate | Collaborate GÉANT Availability - February 2014 IP Access AvailabilityNo of Accesses IP Access availability above 99.99%60 (α) IP Access availability between 99.9% and 99.99%0 IP Access availability between 99% and 99.9%0 IP Access availability below 99%2 (β) Total Accesses62 α - Effectively 100% Availability β – Romania, Serbia

4 Connect | Communicate | Collaborate Anatomy of GÉANT Operations

5 Connect | Communicate | Collaborate Ticket Count by Process Type Type Of TicketTicket count Incident 709 Maintenance 894 Service Requests 94 Housekeeping 42 Security 13 Escalation/Complaint 1

6 Connect | Communicate | Collaborate Analysis of GÉANT Trouble Tickets

7 Connect | Communicate | Collaborate Analysis of GÉANT Incident Tickets

8 Connect | Communicate | Collaborate Operations issues Performance

9 Connect | Communicate | Collaborate Performance Parameters Availability (Sorted) Available Bandwidth (Statistical) One-Way delay (Path) Packet Loss (Potentially Fatal) Packet Delay Variation(Jitter) -Important for Real Time Applications

10 Connect | Communicate | Collaborate Performance Monitoring. Offers:- -Multi-Domain Monitoring Capability -Supported by Measurement Archive (Trending) -Capable of Measuring One-Way delay Packet Delay Variation (Jitter) Packet Loss Available Bandwidth using BWCTL +ping, traceroute etc.

11 Connect | Communicate | Collaborate PerfSonar at its best

12 Connect | Communicate | Collaborate Operations issues Security

13 Connect | Communicate | Collaborate

14 Connect | Communicate | Collaborate GÉANT Security Tickets Typical Month

15 Connect | Communicate | Collaborate GÉANT –Security Tickets Type of attackTickets created D-Dos TCP SYN Flood 39 D-Dos UDP Flood 302 Dos TCP SYN Flood 18 Dos UDP Flood 602 Network Scan 5812 Port Scan 257

16 First Level Support in FED 4 FIRE Developer (Subject Matter Expert) Sys Admin (Operational Support) Ticketing System / processes First Level Support Dashboard

17 FED 4 FIRE Dashboard Network Reachability Overall Health Internal Summary Check

18 Fed 4 FIRE - FLS Experience

19 Connect | Communicate | Collaborate | | Connect | Communicate | Collaborate Thank you!