Enablement steps for Tealeaf Partners 1. To be able to resell and get SVP certified = Complete Sales Masteries (either on line or a Class 2 Pass session) M2080-663 – Digital Marketing Optimization Sales Mastery (Reimbursable under the YPWP scheme) Digital Marketing Optimization Sales Mastery (M663) online training materials: Virtual Sales Enablement Training Available in PartnerWorld Self study guide – accessed via Dana   2. To get Technical accreditation = Complete Technical Mastery (either on line or a Class 2 Pass session) P2080-034 – Tealeaf Technical Mastery (Reimbursable under the YPWP scheme) Self-paced, online Technical Mastery Training Tealeaf Business Partner's Sales Kit on IBM PartnerWorld website: 3. To help Business Partner engage clients = Receive Tealeaf Sales Demo files Access to the files is via Dana 4. To install Tealeaf “in house” = Partners can download the full code from IBM Software Catalogue on PartnerWorld 5. To help Technical architects play with a live Tealeaf demo server = Access the Tealeaf Sandbox The Tealeaf Sandbox is a self-help guide for partners to learn about Tealeaf, allowing them to play around with the software, proofing the Tealeaf capabilities through first hand experience. To gain access a BP will need to have the Tealeaf Technical mastery and request it from Paulina Galoostian.

6. Partners wanting deep Technical Support = Access Tealeaf support portal Access via - Tealeaf Support portal 7. Partner wanting in depth Tealeaf Sales Training = ‘How to sell ‘Tealeaf course (1day) Course availability via Dana 8. Partners wanting Tealeaf Services skills = Tealeaf Pre-Requisite courses (5days) Five Pre-req Classes (Fundamentals; Events and Reports; Advanced Reports and Dashboards; Administration and Maintenance Workshop and Customer Service Optimization (Outlined on next slide) 9. Partners wanting Tealeaf Consulting skills = Tealeaf Implementation Bootcamp (8days) (Outlined in slide) 10. Partners wanting Tealeaf Services recognition = Complete Advanced Analytics test C2080-474 - Tealeaf Customer Experience Management V8.7, Business Analysis (Reimbursable under the YPWP scheme) Sample test