Integrated Plan for Carer Support Services Far North Coast Carers Conference 2017 1 March 2017
Integrated Plan for Carer Support Services In the 2015-16 Budget, the Australian Government committed to the development of an Integrated Plan for Carer Support Services (the Plan). In recognition of the important work that carers do, the Plan outlines actions to improve access to information and services for carers. The Plan is about ensuring that carer needs are recognised and supported in their own right. Far North Coast Carers Conference 2017 2
Integrated Plan for Carer Support Services Carer Gateway commenced on 14 December 2015. Carer Gateway guides carers to the support and resources they need through a national: phone service (1800 422 737); website (www.carergateway.gov.au); and interactive service finder. Far North Coast Carers Conference 2017 3
Carer Gateway Far North Coast Carers Conference 2017
Carer Gateway Far North Coast Carers Conference 2017
Carer Gateway https://www.carergateway.gov.au/lacs-story Far North Coast Carers Conference 2017
Carer Gateway https://www.carergateway.gov.au/planning-for-an-emergency Far North Coast Carers Conference 2017
Carer Gateway Far North Coast Carers Conference 2017
Carer Gateway Far North Coast Carers Conference 2017
Integrated Plan for Carer Support Services Co-design - working with the sector and carers to develop a model for a new integrated carer support service system. Carer Gateway Advisory Group and the Subject Matter Expert Working Group. A draft Service Concept was developed describing: proposed support services; how to address the needs of carers; improving carer wellbeing; and how to sustain carers in their role. Far North Coast Carers Conference 2017 10
Integrated Plan for Carer Support Services The draft Service Concept was developed through: research; environmental analysis; market research; input from stakeholders including carers; and an analysis of international evidence on achieving good outcomes for carers. Public consultation in May and June 2016. Feedback and further co-design activities informed the development of the draft Service Delivery Model for a new integrated carer support service system. Far North Coast Carers Conference 2017 11
Integrated Plan for Carer Support Services The draft Service Delivery Model aims to: support carers to participate in everyday activities, such as education and the workforce; reach carers earlier, and build their capacity to sustain their caring role; support carers that are in, or at risk of a crisis; support carers to improve their long term social and financial outcomes; deliver services to more carers; provide a service that will be valued by carers; and provide a service that is easy to access and use. Far North Coast Carers Conference 2017 12
Integrated Plan for Carer Support Services The draft Service Delivery Model (continued) No wrong door approach. Proposed three levels of access to services: National – some services, such as phone and on-line counselling, and the Carer Gateway website; Regional – regional hubs will provide or facilitate access to services for carers, including preventative and emergency supports; and Local – local service providers would be contracted to provide carer services, and these would be coordinated by the regional hubs. Far North Coast Carers Conference 2017 13
Integrated Plan for Carer Support Services Public consultation on the draft Service Delivery Model was between 6 November and 16 December 2016. The consultation documents, and submissions that are publically available, can be found on the DSS Engage website at www. engage.dss.gov.au. A revised Service Delivery Model, including feedback from the consultation, will form the basis of a proposal to Government. Far North Coast Carers Conference 2017 14
Questions Thank you. Far North Coast Carers Conference 2017