Promotional Planning 11 11.1 Promotional Plans 11.2 Sponsorships and Endorsements 11.3 Promotional Events

Winning Strategies Pouring on the Heat Miami Heat is one of the top customer service and sales-driven organizations in the sports and entertainment industry. tech-savvy promotional sales strategies highly targeted promotions to existing fans loyal fans receive purchasing opportunities for multi-year season ticket staff works hard to please fans Chapter 11

Lesson 11.1 Promotional Plans Goals List steps in developing a promotional plan. Discuss recent promotional trends and ways to stay current with trends. Chapter 11

Terms promotional plan promotional mix advergame quantitative measurement qualitative measurement social network Chapter 11

PLANNING TO PROMOTE Knowing your target customers and having a plan to reach them are essential for effective promotions. Chapter 11

Developing a Promotional Plan a written, detailed description of how the four elements of promotion will be used advertising sales promotion publicity personal selling Chapter 11

The development of the promotional plan includes the following steps: Identify target customers. Set promotional goals. Develop a promotional budget. Select the promotional mix. Measure the results. Chapter 11

promotional mix blending the promotional elements of: advertising sales promotion publicity personal selling Chapter 11

advergame an electronic or online game that incorporates marketing content to promote a product or service Chapter 11

quantitative measurement provides information in terms of numbers or percentages qualitative measurement subjective and requires interpretation Chapter 11

A combination of both types of measurements is useful in determining the success of a promotional plan. Chapter 11

What are the steps in developing a promotional plan? Chapter 11

PROMOTIONAL TRENDS Technology has brought dramatic changes to how and where products and services are promoted. Chapter 11

Social Networking social network relationships among people casual or close Chapter 11

one of the strongest mediums for passing on messages about products or services viral campaign the Internet is involved messages passed to others through e-mail instant messaging chatrooms blogs Chapter 11

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Movie Promotions trailers advertisements for other movies usually shown before the featured movie Chapter 11

Professional Plans Businesses that develop and implement promotional plans for clients are referred to as advertising agencies public relations agencies promotional communication agencies Chapter 11

List sources of information for staying current with promotional trends. Chapter 11

Lesson 11.2 Sponsorships and Endorsements Goals Explain the benefits of sponsorship to the sponsor. Define endorsements and discuss their restrictions. Chapter 11

Terms sponsorship sponsor Federal Trade Commission (FTC) endorsement Chapter 11

GAME DAY Sponsors of college athletics want to be known for their loyalty to the local team and want to be associated with winners. Chapter 11

By Association sponsorship “underwriting an event for the purpose of gaining positive association for a brand with the event, the participants, and/or the attendees” Chapter 11

Supporting Collegiate Sports Sponsorship of college athletics is about generating revenue for the college programs. media corporations buy the television broadcasting rights usually long term corporations donate apparel to teams highly visible during and after games Chapter 11

Reasons for Sponsorship person, organization, or business that gives money or donates products and services to another person, organization, or event in exchange for public recognition helps pay for the event helps keep ticket prices affordable Chapter 11

What do sponsors expect in return for their investments? Chapter 11

WHAT IS AN ENDORSEMENT? Federal Trade Commission (FTC) a U.S. governmental agency whose principal mission is the promotion of consumer protection and competitive business practices Chapter 11

endorsement a person’s public expression of approval or support for a product or service a promotional tool not a form of sponsorship Chapter 11

Legal Restrictions on Endorsements FTC endorsement guidelines include: The endorser’s opinions must be truthful. The endorser should have actual product experience. Deceptive or misleading statements are prohibited. Chapter 11

Endorsements cannot distort endorser’s opinion. The endorser must use and believe in the product for as long as the endorser is featured in ads. The endorser must be advised of product changes and must continue to use and believe in the product in its revised state. Chapter 11

Celebrity Endorsements Celebrity endorsements are expensive and are often surrounded by controversy. advantages endorsed products sell better viewers are less likely to turn off a commercial featuring a celebrity consumers believe celebrities Chapter 11

disadvantages expensive if an endorser is overexposed, consumers will start to doubt the endorser’s sincerity there is a negative publicity risk if the endorser commits a crime or social blunder Chapter 11

What Businesses Seek in an Endorser someone with a positive, charismatic, trustworthy image a celebrity most consumers know a celebrity with a current career someone who presents few risks someone with a believable relationship with the product Chapter 11

List advantages and disadvantages of using celebrity endorsers. Chapter 11

Lesson 11.3 Promotional Events Goals Explain the promotional value of involvement in seasonal themed events. Explain the promotional value of entertainment awards. Chapter 11

Terms themed events event coordinator exhibit manager Chapter 11

THE RIGHT EVENT themed events centered around a specific theme held annually Chapter 11

Sponsors need to make careful decisions about which events to participate in the extent of involvement There should be a correlation between the event and the sponsor’s customers. Sponsorship should result in new sales or customers for the sponsor. Chapter 11

Event Coordination event coordinator exhibit manager a person employed by the venue who works with the event’s sponsors to plan the event exhibit manager plans exhibit locations rents space to businesses ensure exhibitors’ needs are met Chapter 11

Trade Shows major events where people in a related industry meet to show their products exchange ideas learn about the latest trends Chapter 11

Country Music Festivals American country music has a global appeal. Chapter 11

What is the difference between a trade show and a themed event? Chapter 11

AWARDING THE BEST The top four annual awards shows have a high marketing value. the Grammys the Tonys the Emmys the Oscars Chapter 11

Awards Influence Sales The Oscars a nomination is lucrative for everyone associated with the film in 2006, ABC charged between $1 and $1.5 million for each 30-second advertising spot during the Oscars a Best Picture award will likely result in an additional $100 million in ticket sales Chapter 11

The Grammys The Grammy Awards recognize top music artists from 31 distinct fields. Chapter 11

The Emmys The Emmys are bestowed by three sister organizations The Academy of Television Arts and Sciences The National Academy of Television Arts and Sciences The International Academy of Television Arts and Sciences Chapter 11

The Tonys Tonys are given to professionals in live theater for distinguished achievement. Chapter 11

International Showcase Cannes International Film Festival promotes the film industry worldwide producers and sellers of films come together with film buyers Cannes Awards are presented for both feature films and short films. Chapter 11

Name the four major entertainment awards Name the four major entertainment awards. Why are entertainment awards important? Chapter 11

PERFORMANCE INDICATORS EVALUATED Demonstrate knowledge of graphic design and rules for layout. Demonstrate effective use of color, lines, text, graphics, and shapes. Use principles of design, layout, and typography in graphic design. Chapter 11

Apply technical skills to manipulate graphics, artwork, and images. Use appropriate artwork and design techniques to effectively illustrate a theme. Generate a promotional flyer for marketing purposes. Produce a graphic design promotion that has eye appeal, and shows imagination, creativity, and originality. Chapter 11

THINK CRITICALLY What are three examples of graphic design productions that are frequently used in the business world? Why is it important to carefully research information gathered on the Internet before using it in graphic design productions? Chapter 11

What does “copyright” mean? How does graphic design enhance business publications? Chapter 11