TEMPLATE MAINTENANCE PRESENTATIONS Instructions This document provides a template presentation format of WELL features that include cleaning or maintenance protocols. You may wish to use the slides of this template in a few ways: Conduct a training of facilities teams Add slides to existing training sessions Review protocols during WELL charrette   For your convenience, the template has been organized into two sections: cleaning and maintenance. This template includes both precondition and optimization features and you should adjust your agenda accordingly The text is updated to the April 2017 version, which may vary from previous or future versions of WELL.

AGENDA Features covered: Preconditions Feature 9: Cleaning Protocol Cleaning Protocols AGENDA CLEANING Features covered: Preconditions Feature 9: Cleaning Protocol Optimizations Feature 27: Antimicrobial Activity for Surfaces Feature 28: Cleanable Surfaces Feature 29: Cleaning Equipment

Feature 09 CLEANING PROTOCOL CLEANING

Feature 09: Cleaning Protocol, Part 1a CLEANING EQUIPMENT CLEANING

Feature 09: Cleaning Protocol, Part 1a TRAINING CLEANING

CLEANING PRODUCTS Feature 09: Cleaning Protocol, Part 1b Certified cleaning products eliminate harmful ingredient contents and reduce potential associated hazards. Cleaning, disinfection, and sanitization products selected for use must be certified according to the criteria in Table A4 of the WELL Building Standard. These include product certifications such as: EPA’s Safer Choice, GreenSeal, Environmental Choice New Zealand, EU Ecolabel, Nordic Ecolabel, etc. For projects outside the United States, any Type 1 eco-labeling program as defined by ISO 14024: 1999 developed by a member of the Global Ecolabelling Network may be used.

HAND HYGIENE PRODUCTS Feature 09: Cleaning Protocol, Part 1b Certified cleaning products eliminate harmful ingredient contents and reduce potential associated hazards. Hand soap and sanitizers selected for use must be certified according to the criteria in Table A4 of the WELL Building Standard. These include product certifications such as: EPA’s Safer Choice, GreenSeal, Environmental Choice New Zealand, EU Ecolabel, Nordic Ecolabel, etc. For projects outside the United States, any Type 1 eco-labeling program as defined by ISO 14024: 1999 developed by a member of the Global Ecolabelling Network may be used. Hand soaps and hand sanitizers should use no antimicrobial agents (other than as a preservative) except where required by health codes and other regulations (e.g., food service and health care requirements).

DISINFECTION & SANITIZATION Feature 09: Cleaning Protocol, Part 1c DISINFECTION & SANITIZATION CLEANING

HIGH TOUCH SURFACES Feature 09: Cleaning Protocol, Part 1c THE FOLLOWING ARE CONSIDERED HIGH-TOUCH SURFACES AND REQUIRE MORE FREQUENT CLEANING: Non-porous items: Countertops in bathrooms Tabletops Toilet handles and lids Doorknobs Bathtubs and shower walls Elevator buttons Kitchen handles and fixtures Telephones Countertops in kitchens Public digital devices Light switches Porous items: Chairs Rugs Bathroom handles/fixtures Upholstered furniture covers Fabric curtains

Feature 09: Cleaning Protocol, Part 1c CLEANING SCHEDULE CLEANING

Feature 09: Cleaning Protocol, Part 1d ENTRYWAY MAINTENANCE CLEANING

Feature 09: Cleaning Protocol, Part 1e CLEANING LOG CLEANING

ANTIMICROBIAL ACTIVITY Feature 27 ANTIMICROBIAL ACTIVITY CLEANING

CLEANABLE ENVIRONMENT Feature 28 CLEANABLE ENVIRONMENT CLEANING

Feature 29 CLEANING EQUIPMENT CLEANING

Feature 29 EQUIPMENT PURCHASE CLEANING

AGENDA Features covered: Preconditions Feature 05: Air Filtration Maintenance Protocols AGENDA MAINTENANCE Features covered: Preconditions Feature 05: Air Filtration Feature 06: Microbe and Mold Control Feature 10: Pesticide Management Feature 12: Moisture Management Optimizations Feature 22: Pest Control Feature 23 Advanced Air Purification Feature 35: Periodic Water Quality Testing Feature 36: Water Treatment Feature 37: Drinking Water Promotion

Feature 05 AIR FILTRATION MAINTENANCE

MICROBE AND MOLD CONTROL Feature 06 MICROBE AND MOLD CONTROL MAINTENANCE

Feature 10 PESTICIDE MANAGEMENT MAINTENANCE

Feature 12 MOISTURE MANAGEMENT MAINTENANCE

Feature 12 MOISTURE MANAGEMENT MAINTENANCE

Feature 22 PEST CONTROL MAINTENANCE

Feature 23 ADVANCED AIR PURIFICATION MAINTENANCE

PERIODIC WATER QUALITY TESTING Feature 35 PERIODIC WATER QUALITY TESTING MAINTENANCE

PERIODIC WATER QUALITY TESTING Feature 35 PERIODIC WATER QUALITY TESTING MAINTENANCE

WATER TREATMENT Feature 36 MAINTENANCE The maintenance requirements are on the next page

Feature 36 WATER TREATMENT MAINTENANCE

Feature 36 WATER TREATMENT MAINTENANCE

Feature 37 DRINKING WATER PROMOTION MAINTENANCE

Disclaimer This document includes some basic language taken from the WELL Building Standard™ that can be used by project teams working on projects seeking certification under the WELL Building Standard. This document should not be published or used in its entirety and is only intended to provide assistance for project teams. Each project team is responsible for its own achievement of WELL features for the associated project, regardless of whether or not the project team adapts text from this template. The International WELL Building Institute, pbc, does not assume any liability or responsibility to the user or any third parties for the accuracy, completeness, or use of or reliance on any information contained in this document. Although the information contained in this document is believed to be reliable and accurate, all materials set forth within are provided “as is” without any warranties of any kind, either express or implied, including but not limited to warranties of the accuracy or completeness of information or the suitability of the information for any particular purpose.  The International WELL Building Institute, pbc, reserves the right to change all or any portion of this document at any time for any reason without prior notice.   © Copyright 2017 International WELL Building Institute, pbc. All rights reserved. No part of this document or the information contained within it may be used for any purpose other than that stated within this document.