Interview
Points for discussion Types of interviews Common mistakes Effective interviewing techniques - from the views of both interviewer and interviewee
Types Appraisal interviews Exit interviews Selection interviews
A Few Features Structured – Unstructured Content – Situational, Job Related, Behavioral, Stress, Puzzle Administration – One to one, Sequential, Panel, Phone, Video Studies show that structured Interviews are more valid than unstructured interviews for predicting performance
Common Pitfalls First Impressions Misunderstanding the Job Candidate-Order (Contrast) Error Pressure to Nonverbal Behavior Impression Management Effect of Personal Characteristics Interviewer Behavior
How To Set Up and Effective Interview Job Analysis Rate the Job’s Duty Create Interview Questions Create Benchmark Answers Appoint the Interview Panel Conduct Interviews.
Conducting An Effective Interview Structure Your Interview – base questions on job duties – use specific job-knowledge, situational, or behaviorally-oriented questions – Prepare and use objective criteria to evaluate the interviewee’s responses – train interviewers – use the same questions with all candidates – use rating scales to rate answers – use multiple interviewers or panel interviews – design questions that reduce subjectivity, inaccurate conclusions, and bias – use a structured interview form – control the interview – take brief notes.
Conducting An Effective Interview Prepare for the Interview Establish Rapport Ask Questions – The interviewer should follow the interview guide Close the Interview – Opportunity for the candidate to ask questions advocate your firm to the candidate end the interview on a positive note. Review the Interview
Finally.. Background and reference checks Selection Decision Physical and Medical examination Job Offer Contract of employment