© 2011 John Wiley and Sons, Inc. All Rights Reserved Selection and Procurement for the Hospitality Industry Purchasing ANDREW HALE FEINSTEIN AND JOHN M.

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© 2011 John Wiley and Sons, Inc. All Rights Reserved Selection and Procurement for the Hospitality Industry Purchasing ANDREW HALE FEINSTEIN AND JOHN M. STEFANELLI E i g h t h E d i t i o n

© 2011 John Wiley and Sons, Inc. All Rights Reserved CHAPTER Technology Applications in Purchasing 2

© 2011 John Wiley and Sons, Inc. All Rights Reserved YOU SHOULD BE ABLE TO: Describe how technology is changing hospitality purchasing. Provide examples of how distributors utilize technology to assist in the management of their products and to streamline their services. Explain how technologies are used by hospitality operators in the selection, procurement, and inventory management process.

© 2011 John Wiley and Sons, Inc. All Rights Reserved TECHNOLOGIES THAT DISTRIBUTORS USE Customer databases Ordering systems (provided for buyers) Global positioning systems (GPS) Logistics software Fleet management software Roadside sensor network Radio frequency identification (RFID)

© 2011 John Wiley and Sons, Inc. All Rights Reserved TECHNOLOGIES THAT BUYERS USE Fax machine Personal computers Point-of-sale systems (POS) Bar code reader

© 2011 John Wiley and Sons, Inc. All Rights Reserved TECHNOLOGIES THAT BUYERS USE (CONT.) Product identification and specification tools Online databases CD versions Example: The Meat Buyer’s Guide from the North American Meat Processors Assn (NAMP) Product ordering Inventory-tracking & storage management