1 IEEE ITSC Update IEEE IT Department 08-November-2004

2 Business Entity System (BES) Project Status Phase 1 –Completed On Schedule - Oct 2004 Included purchase of Oracle modules (Customer On-line, Contracts & Data Librarian) and necessary system hardware & support software Subset of IEL customers (275) are now being processed using new software Phase 2 –Target 1 st Quarter 2005 – Tracking On Schedule Add Non US IEL customers Expand the functionality to include additional electronic only package - ASPP & POP customers

3 Business Entity System (BES) Project Status Phase 3 –Target 3 RD Quarter 2005 Continues software integration with purchase of additional Oracle modules (Advance Pricing, Bill of Materials & Sales Reporting) Functional integration to be expanded to include new electronic offerings (eg. Enterprise) and print subscription ordering & fulfillment Will provide enhanced service integration, sales reporting, service and operational efficiencies Phase 4 –Capture requirements – 3 rd Quarter 2005 Include customer facing self-service applications and integration into content delivery platform (Xplore)

4 BMS Project Next Steps Update to FinCom – Ben Johnson25-Sep-04 Receive Vendor response to RFP29-Sep-04 Receive Volunteer feedback on requirements 15-Nov-04 Finalize requirements and Define Scope for BMS Phase INov 2004 Complete Preliminary Vendor PresentationsNov 2004 Confirm Preliminary Vendor Cost projections Nov 2004 Obtain Preliminary Board Approval on BudgetNov 2004 Confirm Scope and budget information based on POCFeb 2005

5 BMS Preliminary Capital estimates ($ Thousands) Vendor Total Aug ITSC Model 2,9301,120 -4,620 Nov ITSC Model 3,7701,120 -6,010 Vendor 11, ,980 Vendor 23, ,910 Vendor 33, ,280

6 BMS Preliminary Expense estimated (000 Thousands) Vendor Total Aug ITSC Model ,074 3,454 Nov ITSC Model ,074 3,666 Vendor ,0712,662 Vendor ,5851,4304,543 Vendor 36841,0711,4301,2164,401