Ppt on knowledge management

Active Knowledge Delivery in Semi-Structured Administrative Processes Gregory Mentzas Information Management Unit National Technical University of Athens.

Framework Programme (1998-2002) overall funding by the European Commission 1.8 MECU - under contract No. IST-1999-13002 Project duration: July 2000 – June 2002 Main idea: Business-Process Oriented Knowledge Management for Administrative Processes DECOR facts and figures  DFKI, ICCS, PLANET-EY, SEMA, DHC, IKA 4 The DECOR consortium consists of technology and method providers, consultants, and end users DECOR partner/


Www.straitsknowledge.com© 2006 Straits Knowledge OzWater a management decision game.

, a project engineering firm, is looking for a Director of Knowledge Management and your name came up. Would you like to be considered for the post?” © 2006 Straits Knowledge OzWater www.straitsknowledge.com 25.Suresh calls you up and apologises / Simes is interim CEO. You recall reading a case study on SchwartzWasser’s use of knowledge management to support virtual teams across the organization. © 2006 Straits Knowledge OzWater www.straitsknowledge.com 28. Doug Simes calls you into his office. “Glenda has /


Knowledge Management Capturing and managing knowhow Skills transfer Synergy.

five stars; A search engine; Intranet forums for story telling; A login report in the Knowledge Management software which will allow management to monitor easily who is using the system, how often are employees making entries, the/ on. 14 Stage 3- Capturing the Knowledge Stage 3: Capturing the Knowledge- Sample Process Knowledge Management Meetings Representatives from every department attend this Knowledge Management Meeting The representatives bring in any new Knowledge they have come across over the last /


421-672 Management of Technological Enterprises Managing Knowledge in Technological Enterprises (II) – Knowledge Engineering in the Organisation William.

-Configuration changes -Document changes -Other business objects Track and control source data Link element to component Manage elements LSA tools LSAR database Manage design activities EBOM Manage documentation activities CatalogueDrawings Configuration and knowledge management architecture goals for a large project Managing contractual knowledge Project A Design Study Review, edit, signoff Negotiate Review, negotiate, amend Project A Prime Contract RFT and Bid Review, edit, signoff Project A Bid/


©Andersen Consulting 2000 Knowledge Management: Implementation and Considerations Seamus Mulconry.

learning Global communication and coordination Keeps professionals close to the business Changes all aspects of business: Opportunity management Service delivery Practice management Implementing Knowledge Management ©Andersen Consulting 2000 Agenda What is Knowledge Management? Why Knowledge Management? Andersen Consulting and KM Critical Success Factors Implementing Knowledge Management ©Andersen Consulting 2000 Keys to Successful KM © Strategy TechnologyPeople Process How do you create a culture for/


Outline The Expanding World of Knowledge Management Where Are We Now?

Institute for Strategic Change NASA November 7, 2001 Outline The Expanding World of Knowledge Management Where Are We Now? A Knowledge Management Framework The Value of Knowledge Management Implementing Knowledge Management over Time New Frontiers in Knowledge Management The Expanding World of Knowledge Management Organizational Learning Performance Support Best Practices Innovation and Reinvention Business Intelligence Knowledge — The most valuable form of information content, with a high level of human/


Developing Knowledge Management dalam perusahaan Week 9 – Pert 17 & 18.

to track interactions from the unassisted to assisted service, so support staff can put a customers problems into context Enablers and constraints in successfull Knowledge Management system implementation Controls that constrain knowledge management  Keeping the centralized knowledge base and its custodians (managers) continuously current with the discontinuously changing external environment  Continually updating the employees on the latest changes in their outputs (goals) and changes in procedure/


Chapter 11: Knowledge Management

for specific problems—whether they are across the county or across the room—in order to solve specific, critical business problems in seconds Ensuring the Success of Knowledge Management Efforts Knowledge management valuation Financial metrics for knowledge management valuation Focus knowledge management projects on specific business problems that can be easily quantified When the problems are solved, the value and benefits of the system become apparent Ensuring the/


Chapter 9 Business Intelligence Systems

typical reporting applications? Q5: How do organizations use typical data mining applications? Q6: What is the role of knowledge management systems? Q7: What are the alternatives for publishing business intelligence? Q8: 2022? BUSINESS INTELLIGENCE Business intelligence – information/CE14-4 otherwise reject the loan. What are typical data-mining applications? Q6. What Is the Role of Knowledge Management Systems? 1. KM fosters innovation by encourage free flow of ideas. 2. KM improves customer service by /


Knowledge Management Most Cited (1-3) Prepared by: Francisco J. Gonzalez Jr. March 19, 2007 MIS 580.

 Consistently ranked as top cancer research and treatment institution in the country Different Strategies, Different Drivers  Knowledge management strategy reflect competitive strategy  Creating customer value for customers Ernst & Young and Anderson Consulting McKinsey, BCG and/Young  Lesson: important to avoid straddling, but unwise to focus on one exclusive strategy Do Not Isolate Knowledge Management  Companies that isolate KM risk losing its benefits  Do not isolate in departments like HR or IT/


© =mcminstitute 10 Years of Knowledge- Communication.org Results, Insights, Perspectives Review of a Research Initiative August 2012 www.knowledge-communication.org.

what I say? in: Proceedings of the 15th International Conference on Information Visualization. IEEE: London  Eppler, M.J., Pfister, R. (2011) Sketching as a Tool for Knowledge Management: An Interdisciplinary Literature Review on its Benefits, in: Proceedings of the 11th International Conference of Knowledge Management Iknow, Graz. Best paper award.  Eppler, M.J., Aeschimann, M. (2009). A Systematic Framework for Risk Visualization in Risk/


Developing a Knowledge -Creating Organization

Create Apply Adapt Organize Collect Share Identify Knowledge Management Enablers Knowledge Management Process Agenda What is Knowledge Management? What are the Value-Based Approaches to Knowledge Management? What are the Key Enablers for Knowledge Management? What is the Story Behind KPMG’s involvement in Knowledge Management? How do I get started with Knowledge Management in My Own Organization? KPMG’s Knowledge Management Journey What is Knowledge Management? KM is not: A tactical program An end in/


I N T E L L I G E N C E I N S I G H T I N N O V A T I O N 1 © Copyright. David J. Skyrme, 1999. Knowledge Management - Performance From Measurement Myopia.

G E N C E I N S I G H T I N N O V A T I O N 3 © Copyright. David J. Skyrme, 1999. Knowledge Management - Performance Why Knowledge Management? Goods & Services Knowledge Information Innovation in Products, Services and Processes Market driven “Information Society” Added Value Time-to-market Global Customers Changing Needs Time-to-market ‘Smart’ Products Customization Service Quality/


© The Delos Partnership 2004

At the end of this session you will have an understanding of the following:- Status Reporting Issue Management Technical Change Management Knowledge Management Project Mgrs Responsibilities © The Delos Partnership 2004 PMI® Executing Processes 4.2 Project Plan Execution /they become a change request? © The Delos Partnership 2004 © The Delos Partnership 2004 Knowledge Management Knowledge should be centrally managed A repository should be developed for all the information gathered and produced over the life /


MANAGEMENT INFORMATION SYSTEMS

to conctruct the model Model directory – catalog of all models in the system, whenever used Model execution, integration and command – rules of data management, dialog management and knowledge management W. Chmielarz: Faculty of Management University of Warsaw 87 W. Chmielarz: Faculty of Management University of Warsaw Web-based customer decision-support systems (CDSS): Support decision-making process of existing or potential customer Use Web information resources/


Gearing Information & Knowledge for Competitive Advantage

need developing Level 4 About creativity and innovation (next slide). 2.9: Creativity, Innovation & Knowledge Management Creativity is the process of generating ideas Innovation is the sifting, refining and more critically – the/as do IT, quality, and corporate planning departments. Organizational learning overlaps performance management (individual focus), competency management (organizational focus), and knowledge management (thematic or team focus). Nokia integrates these three approaches in order to/


Working Knowledge: How Organizations Manage What They Know

Workers Assign existing workers to new tasks Assign existing teams to become ‘knowledge managers’ ‘Knowledge engineers’ ‘Technical communicators’ Managers of Knowledge Projects Skilled in Project management Change management Technology management Lots of experience Open to new ideas Chief Knowledge Officer Build a knowledge culture Create a knowledge management infrastructure Technical Human Make it economically feasible Chief Knowledge Officer Location of the CKO role Stand alone Work with IS Work with/


Domain Modeling and Software Process Management Model-Based Software Management.

is “Software”? Software is not a “Product”... …it is a Medium in which we store knowledge Domain Modeling and Software Process Management © Corvus International 2001 and © Honeywell Inc 1999-2000 4 What is “Software”? A simple /nominal “product” (the system) is almost invariably corrupted Domain Modeling and Software Process Management © Corvus International 2001 and © Honeywell Inc 1999-2000 5 Historical Trends in Knowledge Knowledge Storage Media: ~ 4 Billion Years Ago: DNA~ 1 Million Years Ago: /


Martin J. Eppler, Jeanne Mengis University of Lugano (USI) www.knowledge-communication.org March 2006 Knowledge Communication among Experts and Decision.

visualization can reduce some of these problems effectively. 2006 Page 22 University of Lugano (USI) / www.knowledge-communication.org References Alavi, M. and Leidner, D. (2001) Knowledge Management and Knowledge Management Systems: Conceptual Foundations and Research Issues, MIS Quarterly, 25, 1 (2001), 107-136. Alavi, M. Tiwana, A. (2002) Knowledge integration in virtual teams: The potential role of KMS. Journal of the American Society for Information/


10.1 © 2004 by Prentice Hall Management Information Systems 8/e Chapter 10 Managing Knowledge for the Digital Firm 10 MANAGING KNOWLEDGE FOR THE DIGITAL.

10.1 © 2004 by Prentice Hall Management Information Systems 8/e Chapter 10 Managing Knowledge for the Digital Firm 10 MANAGING KNOWLEDGE FOR THE DIGITAL FIRM Chapter 10.2 © 2004 by Prentice Hall Management Information Systems 8/e Chapter 10 Managing Knowledge for the Digital Firm Why do businesses today need knowledge management programs and systems for knowledge management?Why do businesses today need knowledge management programs and systems for knowledge management? Define and describe the types/


MANAGING KNOWLEDGE WORKERS Lecture Twelve (Chapter 12, Notes; Chapter 15, Textbook)

, Notes; Chapter 15, Textbook) Chapter 12: Managing Knowledge Workers 2 KMS Topics Covered  Knowledge Management Systems Life Cycle  Knowledge Creation and Knowledge Architecture  Capturing Tacit KnowledgeKnowledge Codification  System Testing and Development  Knowledge Transfer and Knowledge Sharing  Knowledge Transfer in the E-World  Learning from Data Chapter 12: Managing Knowledge Workers 3 Managing Knowledge Workers  Definition of Knowledge Worker  Core Competencies  Traditional vs. “Smart/


An Introduction to Knowledge Management Objectives for this session To explore the history & theory of Knowledge Management (KM) To understand the controversies.

Pilot Project look for quick wins, within long-term framework 7. Assess Organizational Readiness assessment plus enablers, levers, foundations 8. Develop a road map for knowledge vision, goals, strategies, resources, networks.” History of Information Professionals as Knowledge Managers Knowledge management is a new business strategy, but its techniques can be traced to the work of documentalists in the early part of the twentieth century. Documentalists/


Knowledge Strategy & Leadership Intellectual Capital Management Organizational Culture and Communicaiton Collaboration and Community Building Knowledge.

Culture and Communicaiton Collaboration and Community Building Knowledge Architecture Knowledge Asset Management Knowledge Operations Organizational Learning Knowledge Technologies Knowledge Assessment and Evaluation Core Competencies for Knowledge Professionals Knowledge Management Core Competency Referenced in KM Competency Literature Knowledge Strategy & Leadership Knowledge Assessment & Evaluation Intellectual Capital Management Organizational Culture and Communication Collaboration and Community/


Knowledge Management. Definitions Do you really need KM? Do you need a CKO? What’s the strategy? Types of knowledge management systems Organizational.

factors play a large role What’s the Strategy? There are two very different knowledge management strategies: Codification Strategy Personalization Strategy Knowledge Management Types Competency Management Knowledge Sharing Competitive Knowledge Management For Successful Managing of Knowledge Focus on five tasks: Generating knowledge Accessing knowledge Representing and embedding knowledge Facilitating knowledge Transferring knowledge It is a process of instilling the culture and helping people find ways to/


421-672 Management of Technological Enterprises Managing Knowledge in Technological Enterprises (I) William P. (Bill) Hall (PhD) Evolutionary Biology of.

. (2000)Facts and messagesData vested with meaningJustified, true beliefs Stenmark, D. 2002. Information vs. Knowledge: The Role of intranets in Knowledge Management. In Proceedings of HICSS-35, Hawaii, January 7-10, 2002 *Information vs. Knowledge: The Role of intranets in Knowledge Management * Full text free to the web Two competing theories of knowledge in KM Two philosophers who shared much in common but produced two very different/


 DB&A, 2002-2012 Knowledge Management Within and Across Projects June 15, 2012 INNOVATION for a better world.

needs? How can a Project Manager Manage Knowledge ? MANAGING KNOWLEDGE  DB&A, 2002-2012 Sharing Experiences and Challenges 3 What knowledge do you need? What knowledge management challenges have you faced as a PM? What types of knowledge does a project manager need? What types of knowledge does your project team need? Understanding Knowledge  DB&A, 2002-2012 Classes and Types of Knowledge Three Classes of Knowledge 1.Foundational – Includes knowledge fundamental to all Project/


Knowledge management systems Lecture 1-2 Payman Shafiee

General Motors, Siemens, the United States Army, McKinsey, De Beers, and Buckman Laboratories lead a long list of Knowledge Management success stories—instances where concerted efforts to manage knowledge assets have resulted in significant competitive advantage through increased performance and learning. The Knowledge Management Mandate: What Is Knowledge Management? Knowledge Management is fundamentally a systematic approach for optimizing the access, for individuals and teams within an organ- ization, to/


Making organizational knowledge more Accessible, Quality, & Currency

to find info 11. 1 The knowledge management landscape 11 11.1 The knowledge management landscape 11.2 Enterprise-wide knowledge management systems 11.3 Knowledge work systems 11.4 Intelligent techniques The knowledge management landscape Communicating & sharing knowledge Knowledge management Collaboration Production & distribution Information Knowledge Companies’ value depend on its ability to create and manage knowledge Important dimensions of knowledge Data Events or transactions captured Information/


Project and knowledge Management Presented By: Babatunde k

, represent, distribute, and enable adoption of insights and experiences. It is an umbrella term of making more efficient use of the human knowledge that exists within an organization. Knowledge management is the 21st century equivalent of information management. The Focus of Knowledge Management Knowledge Management efforts typically focus on organizational objectives such as: Improved performance Competitive advantages Innovation The sharing of lessons learned, Integration and continuous improvement of/


Copyright (c) Hollrah, Kahle, Nelson, Siripanadorn, & Van Emden 20021 Knowledge Management Ryan Hollrah, Christine Kahle, Frank Nelson, Ekkarin Siripanadorn,

: Dianna Leach, Director of Marketing & Communications, Interviewed in person by Ryan Hollrah, September 17 th, 2002 & October 4 th, 2002. Copyright (c) Hollrah, Kahle, Nelson, Siripanadorn, & Van Emden 200222 Why Knowledge Management? Bridge operates 65 offices in a global environment. Products are changing all the time. Source: Dianna Leach, Director of Marketing & Communications, Interviewed in person by Ryan Hollrah, September 17 th/


THE KNOWLEDGE BROKERING ROLE OF THE HYBRID MIDDLE MANAGER: THE CASE OF HEALTHCARE & WARD MANAGERS Professor Graeme Currie, Associate Dean Research, Warwick.

by ‘(tacit) mindlines as much as (explicit & codified) guidelines’ (Gabbay & Le May, 2004) Further, power differentials & cultural differentiation render knowledge mobilisation even ‘stickier’ Knowledge management might even be an ‘oxymoron’ Hybrid MLMs important role in understanding how knowledge can be used, & have credibility (professional legitimacy) to broker knowledge from/into their professional communities RESEARCH DESIGN 3 year study (2011-2013) of the role of middle/


© 2005 Prentice Hall, Decision Support Systems and Intelligent Systems, 7th Edition, Turban, Aronson, and Liang, arafatmy 9-1 Chapter 9 Knowledge Management.

in the group interaction. © 2005 Prentice Hall, Decision Support Systems and Intelligent Systems, 7th Edition, Turban, Aronson, and Liang 9-11 Knowledge Management Systematic and active management of ideas, information, and knowledge residing within organization’s employees Knowledge management systems –Use of technologies to manage knowledge –Used with turnover, change, downsizing –Provide consistent levels of service © 2005 Prentice Hall, Decision Support Systems and Intelligent Systems, 7th Edition/


1 Knowledge Management Session 4. 2 Objectives 1.What is knowledge management? Why do businesses today need knowledge management programs and systems.

proper classification 17 Major types of knowledge management systems 18 Enterprise-Wide Knowledge Management Systems Structured knowledge Semistructured knowledge Knowledge repository Knowledge network 19 Enterprise-Wide Knowledge Management Systems 20 The Problem of Distributed Knowledge 21 Building Blocks of Enterprise Knowledge Management EIP or corporate portal - focal point of an organisation’s knowledge management Information Management Systems – facilitates organisation, indexing and classification/


Marc Luyckx Ghisi CBA Dean, expert European Commission Skopje, Macedonia, Sept 28, 2007 THE GROWING IMPORTANCE OF HR IN THE NEW KNOWLEDGE ECONOMY.

AND GENDER CAPITAL Paradoxically culture and gender diversity becomes important as they feed creativity Paradoxically culture and gender diversity becomes important as they feed creativity The knowledge management is thus potentially socially / gender inclusive and sustainable The knowledge management is thus potentially socially / gender inclusive and sustainable The Lisbon strategy was thus an excellent choice and much forward looking. The Lisbon strategy was thus/


CPE/CSC 580: Knowledge Management

Organization Classification, Categorization Ontologies, Taxonomies, Thesauri Knowledge Retrieval Information Retrieval Knowledge Navigation Knowledge Presentation Knowledge Visualization Knowledge Exchange Knowledge Capture, Transfer, and Distribution Usage of Knowledge Access Patterns, User Feedback Knowledge Management Techniques Topic Maps, Agents Knowledge Management Tools Knowledge Management in Organizations Overview Knowledge Management Techniques Motivation Objectives Evaluation Criteria Chapter/


KNOWLEDGE MANAGEMENT Knowledge Fundamentals Raymund Sison, PhD College of Computer Studies De La Salle University

be able to act on information)?”  A representative from each group will share his/her group’s answers with the class. CSC707M (Knowledge Management)Dr. Raymund Sison6 Knowledge as Actionable Information What makes information actionable?  Experience  Values  Knowledge CSC707M (Knowledge Management)Dr. Raymund Sison7 Knowledge as Actionable Information What makes information actionable?  Experience Improves judgment so that one is better able to…  Know how to detect actionable/


Surveying Body of Knowledge – Preparing Professional Surveyors for the 21st Century By Joshua Greenfeld, PhD Dr. Joshua Greenfeld (c)

as required Design or follow control survey specifications as appropriate Perform survey Follow survey design, make ad hoc changes to design due to unanticipated conditions or factors Data Analysis and Management Knowledge Area Issues and activities Examine data for completeness Blunder detection; Post-process to remove systematic errors remaining; evaluate random error Analyze data for precision; draw conclusions about accuracy Positional accuracy/


Chapter 11: Knowledge Management

easy for the contributor and determining a good method for cataloging the knowledge Information Technology (IT) in Knowledge Management The KMS cycle KMS usually follow a six-step cycle: Create knowledge Capture knowledge Refine knowledge Store knowledge Manage knowledge Disseminate knowledge Information Technology (IT) in Knowledge Management The Cyclic Model of Knowledge Management Information Technology (IT) in Knowledge Management Components of KMS KMS are developed using three sets of core technologies/


DECOR: Delivery of Context-Sensitive Organizational Knowledge 1st Project Review Brussels, February 2nd, 2001 Introduction.

MECU - under contract No. IST-1999-13002 Project start July 1st, 2000 - duration 24 months Main idea: Business-Process Oriented Knowledge Management DECOR facts and figures  DFKI, ICCS, PLANET-EY, SEMA, DHC, IKA 3 The DECOR consortium consists of technology and /the medical software of the hospital in CognoVision) To pursue the analysis with the social service (be closer with the Knowledge Management part of the project) To take contact with the CPAS in order to define the different exchanges of data in /


SMR International: KD/KS—Knowledge Development & Knowledge Sharing for Performance Excellence 1 Knowledge Services Future Requirements of the Profession.

(not “real-world”) –Insular (not holistic) thinking –Professional arrogance SMR International: KD/KS—Knowledge Development & Knowledge Sharing for Performance Excellence 10 What’s So Special About Knowledge Services? Knowledge Services — as a Management Practice — is Founded on KD/KS (Knowledge Development/Knowledge Sharing) “… a framework for management that embodies the highest objectives of knowledge management and combines them with the basic principles of the learning organization and the teaching/


CPE/CSC 580: Knowledge Management

Information Retrieval Knowledge Navigation Knowledge Presentation Knowledge Visualization Knowledge Exchange Knowledge Capture, Transfer, and Distribution Usage of Knowledge Access Patterns, User Feedback Knowledge Management Techniques Topic Maps, Agents Knowledge Management Tools Knowledge Management in Organizations Overview Knowledge Management Tools Motivation Objectives Tools Requirements Knowledge Acquisition Knowledge Organization Knowledge Exchange Knowledge Presentation Knowledge Retrieval/


Data Warehousing and Knowledge Management Slide 1 Data Warehousing: the New Knowledge Management Architecture for Humanities Research? Janet Delve University.

. HOLDING DETAILS ----------------------------- Holding ID King Tenant in Chief Manor Lord VILL Etc. ORIGINAL OWNER ---------------------------- Original Owner ID Etc. PROPERTY INFORMATION -------------------------------- Property Id Property description Property value Etc Data Warehousing and Knowledge Management Slide 32 Examples of possible History DWs Data from a variety of sources over time– hearth tax, poor rates, trade directories, census, street directories, wills and inventories, GIS maps for/


Information Management and New Media Rafael Capurro www.capurro.de Steinbeis-Seminar MBA 2007.

create information from external sources that are useful for the company. 28.07.07Rafael Capurro: Information Management and New Media 36 IRM and Knowledge ManagementKnowledge taxonomy: Explicit, Implicit, Tacit Declarative (know that) and Procedural (know how) 28.07.07Rafael Capurro: Information Management and New Media 37 Explicit Knowledge „Explicit knowledge (…) is knowledge that has been articulated and, more often than not, captured in the form of text/


Improving Decision Making and Managing Knowledge

in ways that other organizations cannot duplicate is major source of profit and competitive advantage 44 Enterprise-Wide Knowledge Management Systems Essentials of Business Information Systems Chapter 10 Improving Decision Making and Managing Knowledge Systems for Managing Knowledge Enterprise-Wide Knowledge Management Systems Three kinds of knowledge Structured: Structured text documents (reports, presentations) Semistructured: E-mail, voice mail, digital pictures, bulletin- board postings Tacit/


The Knowledge Management Infrastructure

for complex problems Examples Complex contracts or decisions Diagnosis and treatment in healtcare Building direct-marketing campaigns Payoff Improve process and service performance Best practices databases Knowledge Management What is Knowledge Management ? Knowledge management is not The implementation of a technology Knowledge management is a multidisciplinary approach that integrates Business strategy Cultural values Work processes Good technological support is crucial, but is not enough to create a good/


NEW: Roadmap 2003 Knowledge Management

der Individualized Business Associate als Langzeitperspektive. Unsere Vorstellungen von Flexibilität und Adaptivität in Knowledge Management Systemen führen zum langfristigen Setzen neuer Schwerpunkte: Die Umsetzung von Methoden in langfristige Prozesse/ been achieved in the last year  Technology Roadmap for the DFKI Department Knowledge Management 2002-2004 Knowledge as Commodity Knowledge e-Trading Platform Context Identification by Observation Sustainable Ontologies 2004 Attention-based Indexing Virtual/


KNOWLEDGE ON DEMAND: Knowledge and Expert Discovery Dr. Mark T. Maybury Executive Director Information Technology Division Knowledge Management Conference.

XXXX Elements Central to KM Approach: Intranet, CoP/Networks, Best Practice Publication 10 6/3/2015 18:33 MITRE KNOWLEDGE INFORMATION INFRASTRUCTURE (KII) Process Expertise & Knowledge Discovery Knowledge Creation Knowledge Requirement Customer(s) Knowledge Team Formation Knowledge Delivery 11 6/3/2015 18:33 MITRE Knowledge on Demand Knowledge Management Strategy Knowledge Extraction and Discovery -TIDES, GeoNODE, QANDA, SIAM Expert and Expert Community Discovery -ExpertFinder, XperNET Facilitating Group/


Knowledge Management in Libraries : A Thai Perspective Pimrumpai Premsmit Chulalongkorn University, Thailand Pimrumpai Premsmit Chulalongkorn University,

society by promoting the development of art and science of knowledge management in local context. Objectives To promote knowledge management networks and develop knowledge management models suitable for Thai society and drive the society into knowledge-based society and learning society To collaborate with partners to improve the knowledge management competence Objectives To promote knowledge management networks and develop knowledge management models suitable for Thai society and drive the society into/


© 2001 Franz J. Kurfess Knowledge Management Tools 1 CPE/CSC 580: Knowledge Management Dr. Franz J. Kurfess Computer Science Department Cal Poly.

Capture, Transfer, and Distribution u Usage of Knowledge u Access Patterns, User Feedback u Knowledge Management Techniques u Topic Maps, Agents u Knowledge Management Tools u Knowledge Management in Organizations © 2001 Franz J. Kurfess Knowledge Management Tools 3 Overview Knowledge Management Tools u Motivation u Objectives u Tools Requirements u Knowledge Acquisition u Knowledge Organization u Knowledge Exchange u Knowledge Presentation u Knowledge Retrieval u Capabilities u Capture, Indexing, Search/


CDU – School of Information Technology HIT342 Lecture 10 - Slide 1 Enterprise IT Management Managing Knowledge and Content l Introduction. l Definitions.

Buying CM software. l Growth areas for CM. l Three trends in CM. l Gartner Case. l Conclusion. CDU – School of Information Technology HIT342 Lecture 10 - Slide 2 Managing Knowledge and Content… Introduction Knowledge management (KM) begins with a solid understanding of what KM is all about — a “big picture” for KM. That includes a definition in addition to clear implementation objectives. KM succeeds/


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