Ppt on hp quality center

© 2003 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice HP Adaptive Enterprise Framework.

implementation agility as service level ability to change the service as well as deliver it + Agility Cost + Quality + Risk 새로운 IT 목표 축 : Agility 10 Adaptive Enterprise Framework hp Confidential Adaptive Enterprise 의 정의 Adaptive Enterprise 란 비즈니스의 극대화를 위해 변화에 빠르게 대응하고, 이를 자산화하는 기업으로서 IT 와/ HP behind the effort: business strategy, technology strategy, investment strategy, services, marketing, and sales team. 19 Adaptive Enterprise Framework hp Confidential Real-time business agility Utility Data Center /

© 2004 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice HP/SAP Quick Update Webinar HP Adaptive.

Business Level Service Level Resource Level Demand Controller Software 01/06/2015Copyright © 2004 HP corporate presentation. All rights reserved.6 What is HP’s Utility Data Center? A complete turnkey solution consisting of virtualized pools of resources, connected by /Server 1 Server 2 Server 3Server 4 01/06/2015Copyright © 2004 HP corporate presentation. All rights reserved.19 Adaptive Enterprise: Value Proposition Quality increas e Risk mitigation Cost decrease Agility increase Parking lot concept Virtual /

Investment Themes in Data Center Infrastructure

FC/iSCSI HBA/ TCA Qlogic, Emulex, Troika (VI), JNI NAS Gateway IBM SCSI NAS NetApp, EMC, HP Data Center Switch Inkra, Nexsi Hybrid Switch Brocade, Nishan, Qlogic SAN Appliance Datadirect, startups Edge Router Cisco, Nortel, / TCP connections, state maintenance, window scaling, memory and CPU requirements ) Moving to increased intelligence in the fabric Quality of Service (QoS) attributes System Instrumentation Real time volume mapping and load balancing Virtualization Industry Status Acquisition and Partner/

The Integration Story: Rational Quality Manager / Team Foundation Server / Quality Center.

other TFS attributes Agenda The DOORS Integration Landscape DOORS and Rational Quality Manager DOORS for Microsoft Team Foundation Server Add On Other Key Interfaces Including HP QC Other key interfaces Rational DOORS and HP Quality Center The IBM Rational DOORS and HP Quality Center bridge provides synchronisation and linking between requirements in Rational DOORS and test cases in HP Quality Center. Rational DOORS and Serena With this interface users can synchronise/

Implementing aggressive PM reduction on non-road construction equipment in Lower Manhattan Transportation Land Use, Planning and Air Quality 2007 Metropolitan.

the Environment The EPCs cover the following resource areas: EPCs Air Quality EPCs Air Quality 1. Use ULSD fuel in off-road construction equipment with engines of 50 HP and above. 2. Use diesel engine retrofit technology in off-/ Equipment Verification - MTA Green Emissions Stickers placed on approved equipment Compliant off-road Equipment World Trade Center Site Fulton Transit Center Project Compliant off-road Equipment South Ferry Terminal Project Compliant off-road Equipment South Ferry Terminal Project /

1 BLM Oil and Gas Overview Scott F. Archer USDI – BLM National Science & Technology Center September 13, 2007.

BLM Oil and Gas Overview Scott F. Archer USDI – BLM National Science & Technology Center September 13, 2007 2 Background USDI – Bureau of Land Management administers 260 million acres /(Jan 2011) –Over 500 hp CO- 2; NMHC – 0.7; NOx – 1 (July 2010) 19 Interagency Task Force NM/CO Air Quality Regulators and FLMs established an interagency task force to develop and implement a more comprehensive air quality impact assessment Features –Enforcement by State Air Quality Regulators –Involves “stakeholders” (public/

Niranjan Damera-Venkata (HP Labs) Thomas D. Kite (Audio Precision) Ph.D. Graduates: Niranjan Damera-Venkata (HP Labs) Thomas D. Kite (Audio Precision)

HP Labs National Science Foundation Support: HP Labs National Science Foundation Embedded Signal Processing Laboratory The University of Texas at Austin Austin TX 78712-1084 http:://www.ece.utexas.edu/~bevans Brian L. Evans How to Make Printed and Displayed Images Have High Visual Quality UT Center/which gives better correlation with psychovisual results –Useful in image quality metrics for optimization and performance evaluation UT Center for Perceptual Systems 14 Color Halftoning by Error Diffusion for /

© 2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice Business Availability Center Overview.

business users’ expectations of IT have matured, and now the pressure is on for IT to report their quality of service in business metrics." “Snugly Fitting Your Customers for BSM”, Forrester Research, February 2008. August/Provide detailed diagnosis of applications and business transactions August 11, 200816 Closed-loop integrated incident management with HP BAC HP Business Availability Center  Effective business service modeling  Proactively manage end user and customer experience  Manage the health /

HP Quality Center Overview.

and resources Version Control With FT 10.0, we’ve built a tighter integration between QTP and HP Quality Center, enabling centralized management of QTP assets within the QC repository and support for the new functionality introduced/ actions to support exploratory testing Automatic data injection Mirror testing Log defects with associated information directly into HP Quality Center/ALM HP Confidential 13/04/17 Defect Management Track defects across the entire application lifecycle Key Benefits Manage, track/

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Designjet Production.

speed with high quality up to 20m 2 /hr (212ft 2 /hr) (1) High quality prints with HP 6 Vivid Photo Inks Impressive black-and- white prints—three shades of black HP ink New stand /HP Designjet T3500 Production eMFP, HP Designjet T7100 Printer, HP Designjet T7200 Production Printer, HP Designjet Z6200, HP Designjet Z6600, and HP Designjet Z6800… And PageWide HP Crystal Preview - fast and accurate preview per page Smart Cropping - easily remove white areas Job history - easily make reprints Resolution center/

Unified Communications: Drivers & Benefits Brian Fenix Business Development Manager Unified Communications and Collaboration HP Services.

up Generation HVAC Air-Handling Unit Boilers Pumps Fans Energy Control Variable Air Volume Air Quality LIFTS Breakdown Maintenance Traffic Performance SECURITY Doors/Cameras PIR Integration LIGHTING Schedules Occupancy Sensing COMMUNICATIONS/ and Support UC strategy Technology solutions, from HP and leader UC solution partners Solutions UC Business Integration Security – Applications – Control – Governance - Transformation UC Infrastructure Servers - Network Data Centers - PC - PDA UC Solutions Productivity /

Knowit. Started at Knowit Quality Management Oslo AS Sept. 2013. I have 12 years experience in the area of ​​ testing and quality assurance from both.

Security tester Performance engineer VP of Apps Scrum master Functional test engineer HP Unified Functional Testing HP Sprinter HP Agile Manager HP ALM Dashboard HP Performance Testing HP Fortify 70+ Developer Tool integrations HP ALM Requirements Management HP Quality Center Stakeholders use their tool of choice, while sharing resources with complete traceability for a unified ALM experience HP Sprinter for Mobile Private Cloud UFT In-house Public Cloud Full device control/

© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Restricted. For HP.

? Applications Infrastructure People How will my business remain competitive without support? How will we maintain a high-quality customer experience? How will we continue to acquire and retain customers with an unsupported OS? Business Do / 2003 migration vision, preparation, migration options, best practices,critical success factors Delivered by HP’s highly experienced, certified Microsoft and data center experts Outcome Mitigate project scope and budget risks - Shared understanding, objectives and vision /

© 2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Infrastructure Strategies for.

HP and Oracle −Balanced end-to-end server, I/O, & storage −Avoid performance bottlenecks The Best BI experience −Choice of architecture & platform −Increased quality through integration −Detailed implementation guidelines −Superior, one-stop service Helping HP/ guides Web-based training ISV availability DB HP demo centers, HP-Intel Solution Centers, Test drive ROI Analyst tool Transition assessments Transition workshops Software transition kits Transition tools HP & ISV best practices white papers Design /

1 © 2008 Avaya Inc. All rights reserved. February 19, 2009 Avaya: Bruce Mazza, Director Branch Solutions, UC HP: Manfred Arndt, Distinguished Technologist.

Services zl Module Reduced Complexity Common Management Tools Common Code Base Integrated, standards-based security to protect resources Engineered to legendary HP quality 8200zl 6600 3500yl / 2610 Mgmt tools Common Code Base Distribution / Intelligent Edge MultiService Wireless Solutions Intelligent Edge / Branch Data Center 8200, 5400, 3500, 2600 series are Avaya DevConnect Certification with additional products pending Core ONE Services Module © 2008 Avaya Inc/

©2011 HP Confidential1 ©2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice ©2011 Hewlett-Packard.

, using standardized tools and processes Supports HP Services Global Business Units in ensuring consistent quality service delivery and one global view to the customer Infrastructure Management Global Solution Centers Application Services Business Process Outsourcing ITSM processes ©2011 HP Confidential66 HP IN BULGARIA HP operates in Bulgaria more than 40 years Jan, 1998 – HP opens its first office Feb, 2006 – Global Delivery Center was established № 1 IT company on/

A diverse talent development web 2.0 solution PROPOSAL for HP Diverse Talent Development © Copyright 2008 Global Dialogue Center and Leadership Solutions.

skills needed to work effectively throughout HP in collaboration with others, customers, and other partners; focus on “the basics” Learning On-the-GO with coaching and mentoring; with an enduring quality and ongoing support to work with / held at the Putting Our Differences to Work Dialogue Center. NOTE: reduced volume pricing and custom features available for guaranteed attendees Includes... HP custom entrance and discount pricing HP custom Working Together Introduction Dialogue for managers/employees SIX/

Www.DARCARMOR.com Copyright ©2006, DARC Corporation, Oracle, HP, and yourBCS. Accelerated. Proven. Simplified. ARMOR INTEGRATED SOLUTION ORACLE SOFTWARE.

Support Utilizing Vision Professional Ethics Creativity And genuine partnership qualities that exceed our clients expectations! www.DARCARMOR.com Copyright ©2006, DARC Corporation, Oracle, HP, and yourBCS. Accelerated. Proven. Simplified. Our Experience/ DARC MANAGED SERVICES, TRAINING & SUPPORT DARC DATA & HOSTING CENTER: Advanced Heating & Cooling and Power Control Center www.DARCARMOR.com Copyright ©2006, DARC Corporation, Oracle, HP, and yourBCS. Accelerated. Proven. Simplified. Our Experience Protects /

Publishing Solutions: HP and the Future Sheri Martin HP Indigo & Inkjet Web Press Solutions - Americas Anat Hering HP Indigo - WW Dr. Douglas Sexton HP.

centers globally “Most of our digital print vendors – whether for POD, meaning drop ship, or ultra- short run have HP Indigo equipment. We’re HP’s customer’s customer. extremely pleased with the consistency of the color and quality The HP/us for an exciting panel discussion on Custom Publishing, today 4 pm – 5 pm, room: General Session HP Indigo Publishing solution – customer benefits Quality - offset look & feel, any type of publication Versatility –Portfolio –Sheet-fed flexibility; universal press –Largest/

Use this title slide only with an image SAP LoadRunner by HP Speaker’s Name/Department (delete if not needed) Month 00, 2015 Public.

Services and Simulate Modern and Legacy Applications Confirm Successful Test Execution Create and Manage Non-Productive Testing and Training Infrastructure SAP Fortify by HP SAP LoadRunner by HP SAP Quality Center by HP SAP Service Virtualization by HP SAP Solution Manager Adapter for Quality Center SAP Test Acceleration and Optimization SAP Test Data Migration Server ©2015 SAP SE or an SAP affiliate company. All rights reserved.15 Public/

© 2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice HP BSM for Wholesale Payments An.

support operational audits and risk analysis Faster identification and response to issues At a glance view of key quality and cost KPIs (e.g. STP Rate, Liquidity position) Facilitate transformation of payment processes Identify and /It gives transparency of Payments Processing into the business to enable better risk actions / plans HP BSM for Payments - Business Availability Center Dashboard HP BSM for Payments – TransactionVision TransactionVision provides real time, end-to-end visibility into the business/

© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Partner managed print.

page quality from non-HP toner cartridges can lead to lowered productivity and costly reprints. During testing, non-HP toner cartridges were often unreliable, so they may not work or deliver the results you expect. Original HP LaserJet toner/ Lake Regional Medical Center, Salt Lake City, Utah Engaged HP to provide managed print services including: Retired 36 copiers at end-of-lease with HP MFPs Standardized on HP MFPs to minimize support and training requirements Implemented HPs Digital Sending Software/

© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP ProLiant e-Series and.

Marquee features in ProLiant Gen8 Elegant System Design Smart Socket Guide to eliminate bent pins, designed-in quality throughout Active Health 1600+ System Level Parameter monitoring for 5x faster provisioning Intelligent Provisioning with early video / Web Infrastructure & other workloads where storage upgradability is critical Compute and storage, ideal for essential data center needs HP ProLiant DL380e Gen8 (2P 2U) Industry leading storage capacity* Balanced price performance server* Flexible design and/

© 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice HP Today Walter Reichert Director,

External Disk Storage Systems16.8%#1 Open SAN Systems 5 18.8%#1 Ethernet Switches5.2%#2 Automated Software Quality 1,6 41.1%#1 Distributed System Management Software 1,6 15.4%#1 IT Asset Management Software 1/in- class Alliance partners such as F5 and Riverbed Automated provisioning technologies LAN switches Wireless LAN Security and Management Data Center HP software and solutions Optimize business information Classify, preserve, discover, analyze, and recover information faster to proactively manage all /

© 2002 page 1 business critical systems (BCS) servers and operating environments in the new hp june 2002.

server offering get an edge with the most comprehensive blade product family accessapplicationdata telecom functionality power efficiencydata center functionality data center and xSP leading performance and performance density 3U chassis, 280 servers/rack 6U chassis, 48 servers/rack/host intrusion detection and firewall linear scalability single system HA maturity and quality 10x reliability improvement over HP-UX11.0 application availability flexibility most complete partitioning continuum cost optimized: /

HP AlphaServerTM Strategy and Directions June 2002

of demand with the processing power of AlphaServers’ linear scalability lowest total cost of ownership given high quality UNIX® environment on a standardized platform Acxiom is an international data marketing company that provides information on /based systems purchases workshops, white papers, toolsets, technical resources, Worldwide Expertise Centers With the introduction of the first Itanium based servers, HP introduced the Customer first program. Customer first program is an investment protection program/

© 2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice HP ROI Program for Software Partners.

requests.” Todd Katz, Senior Manager of IT Architecture, Sprint-Nextel “HP BTO Solutions have helped us improve the efficiency and effectiveness of our Business Process Quality and Management and Performance Optimization Management processes, which have resulted in/ Community on Business Value Consultancy Use of HP ROI-Analysis templates for HP Software Centers Access to Alinean ROI- Analyst tool Next steps to become an HP ROI Program Partner? A. Complete HP’s Partner Profiling Questionnaire B. Sign up/

HP Business Availability Center What’s new v 8.0

now the pressure is on for IT to report their quality of service in business metrics." “Snugly Fitting Your Customers for BSM”, Forrester Research, February 2008. HP’s approach to top-down business service management Manage by /Industry leading end user management, problem isolation tools, and service dependency mapping automation Enhanced capabilities in HP Business Availability Center 8.0 Fast, efficient business-aligned service health management Business transaction management New BPI and TV applications/

© Copyright 2014 Hewlett-Packard Development Company, L.P. Steering the Battleship to a Secure path Bringing the product security message to HP Software.

Quality and Performance Testing HP Anywhere The analytics engine for speed and scale HP Vertica Analytics Platform Driving the New Style of IT HP Software HP HAVEn – Big Data platform © Copyright 2014 Hewlett-Packard Development Company, L.P. 11 HP/ Customer Websites Security Assurance Letters Security White Papers © Copyright 2014 Hewlett-Packard Development Company, L.P. HP Software Response Center © Copyright 2014 Hewlett-Packard Development Company, L.P. 41 Incident Response – Is It Really Important?/

© 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice Data Center Consolidation and Virtualization.

resources in the same way Addressing key data center issues: cost, speed, quality and energy Building on the value of HP Systems Insight Manager, Insight Control and Virtual Server Environment 18 HP Insight Dynamics – VSE Building blocks of the/virtual environments 26 Power and cooling: What matters? All of it! HP delivering from the chip to chiller Services Thermal Zone Mapping, Data Center Assessments, Data Center Site Preparation Manageability Tools Insight Power Manager and iLO 2 Virtualization Dynamic /

HP-PURDUE-CONFIDENTIAL Final Exam May 16th 2008 Slide No.1 Outline Motivations Analytical Model of Skew Effect and its Compensation in Banding and MTF.

Example image to be printed showing moiré artifacts HP-PURDUE-CONFIDENTIAL Final Exam May 16th 2008 Slide No.3 Quality of Embedded Images Example: Moiré Artifact Business Week, April 30, 2007 p.56 HP-PURDUE-CONFIDENTIAL Final Exam May 16th 2008 Slide /pixels are sorted into annulus (bins) based on their distance to the center of the region Mean and variance are calculated for each bin Calculate Anisotropy for each bin HP-PURDUE-CONFIDENTIAL Final Exam May 16th 2008 Slide No.18 Modified Anisotropy Measurement/

The SOA Journey - Deploying and Managing SOA, a HP IT Case Study Tutorial Anjali Anagol-Subbarao Chief Architect, IDM, Marketing and Direct IT, HP www.oasis-open.org.

Distributed systems Outsourcing Emerging applications Heterogeneity Reduce complexity Drive costs down Improve quality of service Goals of SOA n Business and IT Alignment n / Business Processes n Vendor-defined SOA landscapes (every vendor wants to be the ‘center of the universe’) n IT will spend a lot of time in the future/ / program Case Study: Identity Management Overview of Customer IDM subsequent site layers HP.com publishing systems back-end systems site infrastructure awareness buy use & learn support/

Copyright/Privacy message 1 HP Solution Block: SAP ERP 6.0 & HP ProLiant ® SAP ERP 6.0 & HP ProLiant Multiprocessor Servers Turn up the volume on success.

services Extensive, experienced team Industry leading virtualization The HP and SAP Partnership Copyright/Privacy message 13 HP Solution Block: SAP ERP 6.0 & HP ProLiant ® 20 years HP is #1 in SAP platforms HP Services: Global Delivery HP is a leader in SAP operations HP Software: Quality, Change Management, Performance HP Appliance Solutions HP SAP Competence Centers HP is SAP’s Premiere Output Management Partner HP is one of SAPs largest customers The/

Submission doc.: IEEE 802.11-16/0500r0 March 2016 Dorothy Stanley, HP EnterpriseSlide 1 IETF 95-Wireless Tutorial: IEEE 802.11 Date: 2016-03-30 Authors:

Use cases Wireless docking Wireless display Indoor/Outdoor backhaul Ultra short range communications 8K UHD streaming Data Center Inter-rack connectivity Video/Mass Data distribution Technology Channel bonding MIMO Maintain backwards compatibility with existing deployed/groups to ameliorate the performance differences.” Slide 40Dorothy Stanley, HP Enterprise March 2016 Submission doc.: IEEE 802.11-16/0500r0 Additional topics of mutual interest Quality of Service and DSCP code mapping RFC 7561: Mapping /

Russ Miller & Mark Green Center for Computational Research & Computer Science & Engineering SUNY-Buffalo Hauptman-Woodward Medical Inst GT’04 Panel: Storage.

. Open Science Grid Collaboration: Future University at BuffaloThe State University of New York CCR Center for Computational Research ACDC-Grid Cyber-Infrastructure Predictive Scheduler  Define quality of service estimates of job completion, by better estimating job runtimes by profiling users. / on 1 dual processor Dell PowerVault server 75,000 GB Storage (10/03)  Served by 4 – 16 processor HP GS1280 servers 2,000 GB Storage  Served by Sun Ultra-60 servers 78,024 GB Total Data Grid Storage available /

Andy Vittles – Hewlett Packard :- Telco Channel, 2008 Customer Presentation HP Compaq Commercial Notebooks NDA Customers only.

EASE OF USE FEATURES OVERVIEW EASE OF USE HP PROFESSIONAL INNOVATIONS Easy input HP Info Center HP Presentation Button HP QuickLook 2 HP Night Light Easy to share work LightScribe3 (/HP PROFESSIONAL INNOVATIONS Hard drive protection HP DriveGuard HP 3D DriveGuard RAID HP durable materials Magnesium alloy support structure HP DuraFinish Spill-resistant keyboard Touch-sensitive controls HP DuraCase HP DuraKeys All-aluminum case & scratch-resistant finish Chemically-strengthened glass top cover HP Quality HP/

©2010 HP Confidential1©2009 HP Confidential1 OPEN DAYS 2010 HP Workshop e-Government - The Platform for Modern Regional Cooperation Sasha Bezuhanova Director.

used to design, implement and measure value based government systems and services Quality services Efficiency Trust Outcomes Public value ©2010 HP Confidential7 Challenge Plzeň region administration wanted to tackle the problem of communication / – Introduction of new technologies and business models trough consolidation in government agency or service delivery center ©2010 HP Confidential12 Challenge The government wanted to reduce the administrative burden on citizens Approximately 55 percent of Belgiums/

1 Susan Bockhoff, McKesson Igor Gershovich, Connected Testing Enterprise-wide Test Automation with HP Quality Center Suite for Agile development projects.

McKesson Igor Gershovich, Connected Testing Enterprise-wide Test Automation with HP Quality Center Suite for Agile development projects. Agenda McKesson and Project /Test Automation Architecture Application Under Test Business Process Testing (BPT) Component Test Resources: -Functions -Object Rep. -Environment HP Quality Center (QC) HP QuickTest Pro (QTP) SME-centricTest Automation Process Automation Engineer Automation Architecture Design Create Function Libraries Create Object Repositories Create Business/

Keeping HP-UX Up-To-Date and Patching Best Practices

2- and 3-star patches. HP-UX patches have a corresponding quality rating called the HP rating. HP assigns a patch rating of 1 (numeral or star) to each HP-UX patch when it is released. Over time, HP might update the rating value to/ Title] [Module Title] SD-UX Depot Server SD-UX Depot Server is an HP-UX host that has one or more registered depot directories from which clients can install software. Data Center OE depot Application depot Internet Express depot Depot server Target clients Last Updated in March/

Presented by Courtney Brown, MSN, CRNA Clinical Education Coordinator Wake Forest University Baptist Medical Center.

Written problems Task trainersIntubation mannequins Spinal and epidural trainers Venipuncture arms CVP insertion High FidelitySimMan (Laedal) HPS (METI) Virtual reality Turcato, Robertson, & Covert (2008) The Simulation Environment  Environment fidelity:/Objective: address the demand for quality simulation by making expertise available and developing a statewide system. Members: Representatives from the Governor’s office, organizations VPs, Area Healthcare Education Centers (AHECs) officials, public//

HP TODAY Steve Vetter NASA – HP Public Sector - 28 February

up to meet the needs of today’s data centers and includes industry-leading storage technologies: HP 3PAR Storage, HP StoreOnce Backup, HP LeftHand Storage, and more. A second example is HP StoreOnce. HP Networking — HP recently announced the industry’s first open-standards-/applications in-house or just take all the credit if you let HP build them for you… Mobile application testing-allows you to guarantee functional quality and performance for your mobile applications along with checking the security status/

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP CONFIDENTIAL UNTIL.

provided by Certiport partners at a cost Instructional quality – Student pass rates and quality feedback Benefits: Certification/Certificate Access to HP Educator Portal Instructor materials Forums staffed by HP Institute team and SMEs Access to optional or /plans, courseware Bridge curriculum covers additional material needed to pass the HP ATA exam Practice tests Certification exams Certiport assists with setting up testing centers 90 day evaluation license Request an evaluation from your Certiport Sales /

HP Software BSM Value Path: End User Management Campaign

BSM capabilities to midmarket customer segment Drive demand for upsell of BSM End User Management solution Target Segment: Existing HP Operations Center and Network Management Center customers that have not yet invested in BAC  Target Buyer: Owner of application service quality, reach through IT operations management Value Proposition: To manage customer experience, IT operations need to gain visibility into end user service performance. This/

Mobility Webinar Presented by MicroAge and HP Canada September 27, 2007.

maintenance for a reduced TCO. bp/w © 2007 MicroAge HP Professional Innovations Reliability HP Quality Hard Drive Protection Durable Materials © 2007 MicroAge Reliability HP Quality FeatureFunctionBenefit HP Total Test Process HP Business Notebook PCs undergo over 95,000 hours of testing. /jack 5-way Nav w/center select USB1.1 connection For power and sync cable On-Hook & Power key Voice Commander key Microphone Speaker & Camera Voice Messenger Long battery life eMail with HP VoiceReply VoIP over WiFi Voice/

UC Berkeley Center for Responsible Business &

access and help differentiate HP from competitors. Proposed GC Goals Energy Product Take-Back & Recycling Reduce HP operations’ energy consumption and CO2 emissions by 15% by 2010 Reduce energy used for data center cooling at HP by 50% by 2010/honesty and integrity are critical to developing loyalty. HP is part of a complex global business system, through which thousands of companies and other organizations collaborate to provide high quality information technology products and services to millions of /

HP Discover 2012 TB#3258: The benefits and right practices of 10GbE networking with VMware vSphere 5 June 6, 2012 2:45PM.

802.1p Tagging (QoS) 802.1p is an IEEE standard for enabling Quality of Service at MAC level. 802.1p tagging helps provide end-to-end Quality of Service when: All network switches in the environment treat traffic according / containing technical whitepapers, application notes, videos and technical blogs. HP VMware Solutions www.hp.com/go/vmware VMware Technical Resource Center: http://www.vmware.com/resources/techresources/ www.hp.com/go/ProLiantGen8 Summary Migrations from 1GbE to 10GbE deployments do/

September 12-14, 2005 Bethesda North Marriott Hotel & Conference Center North Bethesda, Maryland.

manager and client manager assures a client receives a continuous stream of quality data September 12-14, 2005 Marriott Bethesda North Conference Center Bethesda, Maryland SpaceCo achieved competitive advantage through improved business availability and //webservices/library/ws- wisdom/ –WSDM Wisdom: discovering resources, Bryan Murray, http://devresource.hp.com/drc/resources/st_resdisc.jsp http://devresource.hp.com/drc/resources/st_resdisc.jsp Primers available at OASIS WSDM public page and printouts at /

Does Your Contact Center Need a Customer-Focused Makeover? SmartCRM Conference June 16, 2004 Becky Carroll

Customer Data Share of Wallet ROI from CRM Investment Quality/Quantity of Leads Campaign Effectiveness Employing the Right Metrics Measuring Interaction in Contact Centers Measuring the efficiency of contact centers: Hold times and call abandonment rates Measuring their /What were customers expecting? What were they getting from competitors (both direct and indirect)? What were they getting from HP? Look across touchpoints… Email support was inconsistent hone support took too long – plus, it cost money (toll/

1 Agriculture Regulations – Engines, CMPS, and Permitting Fall 2009 Sheraz Gill Supervising Permit Services Air Quality Engineer San Joaquin Valley Air.

foggy winters Particulate problem 3 What’s the problem? Valley air basin fails federal and state air quality standards. Ozone: smog Serious health risks Nitrogen oxides (NOx) + volatile organic compounds (VOCs) +/ –Tier 1 – 1,000 total HP engine (65% load) –Tier 2 – 1,235 total HP engine (65% load) –Tier 3 – 1,985 total HP engine (65% load) 18 Upcoming / Bureau – Stockton –1:30 pm - Stanislaus Ag Center - Modesto –6 pm - Merced County Farm Bureau - Merced Thursday, 10/29 –9 am - Madera /

HP Provider Relations February 2012 IHCP Updates.

code 513 –Learn about new provider types and specialties, including birthing centers –Know the current status of the ICD-10 implementation –Be aware of/the functionalities in certified EHR technology that allow for the following: Continuous quality improvement Ease of information exchange –This includes: Electronically capturing health information in/help us help you, by tracking your progress and capturing your issues. –HP and the Family and Social Services Administration (FSSA) have committed to surveying/

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