Ppt on business communication

2-1 ©2003 Prentice Hall Business Publishing, Accounting Information Systems, 9/e, Romney/Steinbart Overview of Business Processes.

, Romney/Steinbart 2-76 Interface Devices Home PC Modem Remote access device Frame relay switch Router Home PC Modem Internet service provider ©2003 Prentice Hall Business Publishing, Accounting Information Systems, 9/e, Romney/Steinbart 2-77 Communications Software Communications software manages the flow of data across a network. It performs the following functions: – access control – network management – data and file transmission – error detection/


Solvay Business School SEMINAIRE DE TECHNOLOGIES DE L’INFORMATION ET DE LA COMMUNICATION UNIVERSITE LIBRE DE BRUXELLES eBusiness - Introduction Pascale.

and the server responds. Historical push : MS Windows and its Graphical User Interface Rationale : C/S will reduce IT costs Presentation Business Logic Business Logic Business Logic Business Logic Presentation Data Communication V.1.0 Solvay Business School Technologies de l’information et de La communication 13 Historical Reminder 3-tier architecture (late 90ies) A Netcentric architecture allows to share transactional data and information between users and/


Community & Business Partnerships Brokerage Service Train the Trainer Module.

workshop Familiarise yourself with the presentation and content Try and find local examples of successful community business partnerships (find relevant points to weave these in) Visit the Brokerage service webpages and/Presentation Slides Community & Business Partnerships Brokerage Service What is a Community Business Partnership? A Community Business Partnership is: A relationship which works towards common good, as well as to community benefit; and. One that sees business and community organisations agree/


Solvay Business School SEMINAIRE DE TECHNOLOGIES DE L’INFORMATION ET DE LA COMMUNICATION UNIVERSITE LIBRE DE BRUXELLES eBusiness – Payments & Security.

the actors interact mutually through the services provided by intermediaries neCommerce intermediaries: actors enabling various eCommerce related activities V.1.1 Solvay Business School Technologies de l’information et de La communication 37 Technologies de l’information et de La communication Specific issues in eCommerce value chain Mandatory Optional Sellers Buyers  ‚  „    ‘     ’  “   Post-Sale SalePre-Sale Content Context Post-Sale ”    $$ $ Identification and non-repudiation/


Supply chain management Pascale Vande Velde

and external information is within the sights of thought leadership. It is envisaged that this is a natural evolutionary path. eRequisitioning Communities Knowledge Management Category Newsfeeds Industry Newsfeeds Internet Searches Complexity A procurement portal draws on many information sources internet www pages Business Partners B2B 2Market intranet Newsfeeds B2B                              Central Vendor Database View & access ERP Legacy eProcurement Application Project Market Shared Applications/


Chapter 3: Conducted and Wireless Media Data Communications and Computer Networks: A Business User’s Approach Third Edition.

of cellular systems Outline the characteristics of short-range transmissions, including Bluetooth Data Communications & Computer Networks: A Business Users Approach, Third Edition4 Objectives (continued) Describe the characteristics, advantages, / division multiple access CDMA - Code division multiple access GSM - Global system for mobile communications Data Communications & Computer Networks: A Business Users Approach, Third Edition36 Cellular Telephones (continued) 2.5 Generation GPRS (General Packet Radio/


© 2007 Thomson South-Western Instructor Only Version CHAPTER 2 Creating Business Messages.

serious tone, complex sentence structure, polysyllabic words Chapter 2, Slide 33 Mary Ellen Guffey, Essentials of Business Communication, 7e UnprofessionalConversationalFormal Examples Wasted guts nab bad-mouth dough, bread stewed, plastered I ain’t humongous /whenever possible. Less familiar wordsSimple alternatives terminateend Chapter 2, Slide 48 Mary Ellen Guffey, Essentials of Business Communication, 7e Quick Check Revise the following sentences using simpler language. Please find out whether we must /


Business English Lecture 30 (ENG 554)

is very intelligent student of class and stood first in the class. Accurately is purpose of clarity In effective business communication the message should be very much clear. So that reader can understand it easily. You should always Choose /precise words. Always choose familiar and easy words. Construct effective sentences and paragraphs. In business communication always use precise words rather longer statements. If you have a choice between long words and shorter one, always /


UNIT 8 ICT SYSTEMS IN BUSINESS

of Communication Why is communication (Clarity/Accuracy) important in Business? What are the benefits of effective communication? Process of Communication (Sender, Message, Channel of Comm., Medium, Receiver, Feedback) Barriers to communication BCS Keywords: The Importance of ICT in Business Communications Why/such as teleworking much easier and effective. BCS Keywords: The Importance of ICT in Business Communications What is application software? Application software is a program designed to do a particular/


Chapter Seven Local Area Networks: Part 1

turns” at transmitting data Two basic categories: Contention-based protocols Round-robin protocols Data Communications and Computer Networks: A Business Users Approach, Eighth Edition © 2016. Cengage Learning. All Rights Reserved. Contention-Based Protocols/, workstation can transmit If someone else is transmitting, workstation “backs off” and waits Data Communications and Computer Networks: A Business Users Approach, Eighth Edition © 2016. Cengage Learning. All Rights Reserved. Contention-Based Protocols /


Chapter Three Conducted and Wireless Media Data Communications and Computer Networks: A Business Users Approach Eighth Edition.

–Used by the military for spying and by scientific organizations for photographing celestial bodies Data Communications and Computer Networks: A Business Users Approach, Eighth Edition © 2016. Cengage Learning. All Rights Reserved. 34 Satellite /Time Division Multiple Access CDMA – Code Division Multiple Access GSM – Global System for Mobile Communications Data Communications and Computer Networks: A Business Users Approach, Eighth Edition © 2016. Cengage Learning. All Rights Reserved. 47 Cellular Telephones/


Chapter Seven Local Area Networks: The Basics

turns” at transmitting data Two basic categories: Contention-based protocols Round-robin protocols Data Communications and Computer Networks: A Business Users Approach, Fifth Edition Contention-Based Protocols Essentially first-come, first-served Most common/ workstation can transmit If someone else is transmitting, workstation “backs off” and waits Data Communications and Computer Networks: A Business Users Approach, Fifth Edition Contention-Based Protocols (continued) If two workstations transmit at same /


Chapter Eleven Voice and Data Delivery Networks Data Communications and Computer Networks: A Business User’s Approach Sixth Edition.

could include the following: – Unified messaging – Interactive voice response – Integrated voice recognition and response – Fax processing and fax-back – Text-to-speech and speech-to-text conversions Data Communications and Computer Networks: A Business Users Approach, Sixth Edition59 Computer-Telephony Integration (CTI) (continued) CTI applications could include the following: (continued) –Third-party call control –PBX graphic user interface –Call filtering –Customized menuing/


Chapter Ten The Internet Data Communications and Computer Networks: A Business User’s Approach Sixth Edition.

Resolution Protocol (ARP) –Dynamic Host Configuration Protocol (DHCP) –Network Address Translation (NAT) Data Communications and Computer Networks: A Business Users Approach, Sixth Edition8 Internet Protocols (continued) Recall that the Internet with all its protocols follows/Extensions to FTP –Common Name Resolution Protocol –WWW Distributed Authoring and Versioning Data Communications and Computer Networks: A Business Users Approach, Sixth Edition62 IPv6 The next version of the Internet Protocol Main /


Business & Technology Communication in English 2008 Kagoshima University Inamori Academy Jay A. Smith Associate Professor

Writing for:  Memos (Inside the Company)  Letters (Outside the Company)  Email (messages, distribution) Kagoshima University© 2008, Jay A. SmithPage 282 Classes 10-11  Revised Business Idea Presentation  Formal Business Communication (continued) - writing  Business Plans & Presentations  Cocktail Party Exercise Kagoshima University© 2008, Jay A. SmithPage 283 Homework Review  Outlining exercise  Revised Presentation Press release Kagoshima University© 2008, Jay A. SmithPage 284 Memos Inside/


Chapter Three Conducted and Wireless Media

generations of cellular systems Outline the characteristics of short-range transmissions, including Bluetooth Data Communications and Computer Networks: A Business Users Approach, Fifth Edition After reading this chapter, you should be able to /Time Division Multiple Access CDMA – Code Division Multiple Access GSM – Global System for Mobile Communications Data Communications and Computer Networks: A Business Users Approach, Fifth Edition Cellular Telephones (continued) 2.5 Generation AT&T Wireless, Cingular/


Control and Accounting Information Systems

internal control model has five crucial components: Control environment Control activities Risk assessment Information and communication Information and communications systems surround the control activities. They enable the organization’s people to capture and / rights. Employers cannot discreetly observe communications of employees when those employees have a “reasonable expectation of privacy.” Employers must therefore ensure that employees realize their business communications are not “private.” One way/


Chapter Two Fundamentals of Data and Signals Data Communications and Computer Networks: A Business Users Approach Fifth Edition.

different shift keying (modulation) techniques, and describe their advantages, disadvantages, and uses Data Communications and Computer Networks: A Business Users Approach, Fifth Edition4 After reading this chapter, you should be able to (continued):/ advantages and disadvantages Identify the different data codes and how they are used in communication systems Data Communications and Computer Networks: A Business Users Approach, Fifth Edition5 Introduction Data are entities that convey meaning (computer files/


Chapter Six Errors, Error Detection, and Error Control Data Communications and Computer Networks: A Business User’s Approach Sixth Edition.

are proper shielding of cables, telephone line conditioning or equalization, using modern digital equipment, using digital repeaters and analog amplifiers, and observing the stated capacities of media Data Communications and Computer Networks: A Business Users Approach, Sixth Edition58 Summary (continued) Three basic forms of error detection are parity, arithmetic checksum, and cyclic redundancy checksum Cyclic redundancy checksum is a superior error- detection/


Chapter Seven Local Area Networks: The Basics Data Communications and Computer Networks: A Business User’s Approach Sixth Edition.

” at transmitting data Two basic categories: –Contention-based protocols –Round-robin protocols Data Communications and Computer Networks: A Business Users Approach, Sixth Edition21 Contention-Based Protocols Essentially first-come, first-served Most common/ workstation can transmit If someone else is transmitting, workstation “backs off” and waits Data Communications and Computer Networks: A Business Users Approach, Sixth Edition22 Contention-Based Protocols (continued) If two workstations transmit at same /


E-volution – Road map for e-business implementation in Extended Enterprises Training material for e-volution methodology.

changing framework conditions in an entity Module 1 purpose and objectives Field of application strategic enterprise positioning strategic enterprise planning development of corporate enterprise identity business model specification enterprise presentation and business purpose communication Module 1 structure Relationships to other methodology modules Module 2: Organisation Analysis Detailed analysis about the EE organisation from structural, competence and ability points of view Module 4: e/


Chapter 16 Employment Communication Mary Ellen Guffey, Business Communication: Process and Product, 5e Copyright © 2006.

especially if they demonstrate leadership, teamwork, reliability, loyalty, initiative, efficiency, and self-sufficiency. Mary Ellen Guffey, Business Communication: Process and Product, 5e Ch. 16, Slide 11 Other Résumé Tips Omit references (unless specifically required/ publicity mailings for African-American Performance Arts Festival Improved Résumé: “After” Version Mary Ellen Guffey, Business Communication: Process and Product, 5e Ch. 16, Slide 26 2001 toTemp positions, Manpower Temporary Services, San /


Chapter Eight Local Area Networks: Software and Support Systems

utility software include: Antivirus software Anti-spam software Anti-spyware software Backup software Network-monitoring software Crash protection software Security assessment software Remote access software Uninstall software Data Communications and Computer Networks: A Business Users Approach, Fifth Edition Internet Software Software necessary to support server side of Internet connections Retrieves Web pages and other documents when asked to by a client workstation/


Chapter Eleven Voice and Data Delivery Networks Data Communications and Computer Networks: A Business User’s Approach Fifth Edition.

groups –Original systems routed call to first operator in line (kept person very busy!) Data Communications and Computer Networks: A Business Users Approach, Fifth Edition18 Automatic Call Distributor (continued) Modern systems perform more advanced/response – Fax processing and fax-back – Text-to-speech and speech-to-text conversions Data Communications and Computer Networks: A Business Users Approach, Fifth Edition68 Computer-Telephony Integration (CTI) (continued) CTI applications could include the /


Chapter Five Making Connections Efficient: Multiplexing and Compression Data Communications and Computer Networks: A Business User’s Approach, Fourth Edition.

multiplexing and its advantages and disadvantages Apply a multiplexing technique to a typical business situation Data Communications and Computer Networks: A Business Users Approach, Fourth Edition4 After reading this chapter, you should be /line (DSL) systems DMT combines hundreds of different signals, or subchannels, into one stream Data Communications and Computer Networks: A Business Users Approach, Fourth Edition36 Discrete Multitone (continued) Each subchannel is quadrature amplitude modulated (recall /


Chapter 9: Local Area Networks: Software and Support Systems Data Communications and Computer Networks: A Business User’s Approach Third Edition.

of one or more clients, or user workstations Peer-to-peer networks also exist: May have servers, but the network relies less on servers and more on communications between workstations Data Communications & Computer Networks: A Business Users Approach, Third Edition34 Utilities Eight of the more common groups of network utility software include: Antivirus softwareAntispam software Backup softwareNetwork-monitoring software Crash protection softwareSecurity assessment/


Pennsylvania Association of School Business Officials Developing educational leaders in school operations. 500 Cost Reduction Strategies for Local Education.

interagency collaboration with municipal and county governments  Social Service Agency (i.e.: Headstart)  Hospital – Pupil Health Services  Colleges – Gifted Programs  Chamber of Commerce – establish business community links  Establish Community Task Force to recommend budget savings Pennsylvania Association of School Business Officials Developing educational leaders in school operations. 20 School Consolidation  In 2007 Standard & Poor’s did a study of the cost-effectiveness of consolidating/


Chapter Nine Introduction to Metropolitan Area Networks and Wide Area Networks Data Communications and Computer Networks: A Business User’s Approach Fifth.

to LANs and WANs Describe how circuit-switched, datagram packet- switched, and virtual circuit packet-switched networks work Identify the differences between connection- oriented and connectionless networks Data Communications and Computer Networks: A Business Users Approach, Fifth Edition3 After reading this chapter, you should be able to: Describe the differences between centralized and distributed routing Describe the differences between static and adaptive/


Chapter One Introduction to Computer Networks and Data Communications

area network-to-workstation Local area network-to-metropolitan area network Data Communications and Computer Networks: A Business Users Approach, Sixth Edition Communications Networks – Basic Layouts (continued) Local area network-to-wide area/code conversions, compression, encryption) Session layer Responsible for establishing “sessions” between users Data Communications and Computer Networks: A Business Users Approach, Sixth Edition The Open Systems Interconnection (OSI) Model (continued) Transport layer /


Chapter Five Making Connections Efficient: Multiplexing and Compression Data Communications and Computer Networks: A Business User’s Approach Sixth Edition.

multiplexing and its advantages and disadvantages Apply a multiplexing technique to a typical business situation Data Communications and Computer Networks: A Business Users Approach, Sixth Edition After reading this chapter, you should be able/ all of these subchannels belong to a single user, unlike the previous multiplexing techniques Data Communications and Computer Networks: A Business Users Approach, Sixth Edition Discrete Multitone (continued) Each subchannel is quadrature amplitude modulated (recall /


International Business COMM 321 Intercultural Communication

” DONT USE LARGE HAND GESTURES, UNUSUAL FACIAL EXPRESSIONS OR DRAMATIC MOVEMENTS. THE JAPANESE DO NOT TALK WITH THEIR HANDS. The Culture&Business Etiquette Based on „Intercultural Communication” by Jodie R. Gorrill, M.A. The Culture&Business Etiquette RUSSIA BUSINESS PRACTICES IN RUSSIA BUSINESS CARDS ARE ESSENTIAL. IF POSSIBLE, ENSURE THAT ONE SIDE IS PRINTED IN RUSSIAN AND ONE SIDE IN ENGLISH. PRESENTATIONS SHOULD BE STRAIGHTFORWARD/


BUSINESS BRIGADES INFORMATION SESSION MONTH DAY, YEAR.

planning for next brigade - Set goals - Leadership positions Share experiences with donors, friends, & family Get connected through Global Brigades’ networks - Updates on your community and projects HOW DO I SIGN UP? BUSINESS BRIGADES INFO SESSION – TOTAL CONTRIBUTION HOW IS YOUR BUSINESS BRIGADE FUNDED? Volunteers’ Program Contribution: - $890 (Panama) - Brigade expenses - Program sustainability - Airfare: Variable PROGRAM CONTRIBUTION DETAILS 7 day program (Panama) Accommodations & meals/


Chapter 10 Sales and Persuasive Messages

and make us grateful for your willingness to give something back to our field. Mary Ellen Guffey, Business Communication: Process and Product, 5e Reducing Resistance Identify possible obstacles; offer counter arguments. Demonstrate your credibility by/ or free samples. Build credibility with results of performance tests, polls, or awards. Mary Ellen Guffey, Business Communication: Process and Product, 5e Reducing Resistance Example: This important investment in sexual harassment prevention comes with a money/


UC Berkeley Center for Responsible Business &

to and expansion of markets Strengthened license to operate Trusting relationships Informed/improved decision-making Issues identification and management Continuum: Awareness => One-way communication => Two-way communication => Issue resolution => Incorporation to business decisions => Issue anticipation => Business opportunities => Achieve business objectives Mitigation of risk, lower legal costs Risk “(We engage) to find solutions to shared challenges, everything from creating awareness about a topic/


Business and Society: Ethics and Stakeholder Management, 5E Carroll & Buchholtz Copyright ©2003 by South-Western, a division of Thomson Learning. All.

. All rights reserved. 1-1 BA 385 - Business Environment Chapter 15 Business and Community Stakeholders BA 385 - Business Environment Week 7 ~ Part 1 Business and Society: Ethics and Stakeholder Management, 5E Carroll & Buchholtz Copyright ©2003 by South-Western, a division of Thomson Learning. All rights reserved. 1-2 BA 385 - Business Environment Chapter 15 Business and Community Stakeholders Agenda Chapter 15 Business & Community Stakeholders Search the Web The Foundation Center/


Business & Technology Communication in English 2008 Kagoshima University Inamori Academy Jay A. Smith Associate Professor

/Association  Media (news cycle)  Consumer Wikipedia My.yahoo Search engines  Government Kagoshima University© 2008, Jay A. SmithPage 79 Suggested Resources  WWW International Association of Business Communicators www.iabc.comwww.iabc.com Inc. Magazine www.inc.comwww.inc.com Business 2.0 Magazine www.business2.comwww.business2.com Silicon Valley News www.siliconvalley.comwww.siliconvalley.com Economist Magazine (UK) www.economist.comwww.economist.com/


Chapter 13 Organizing and Writing Typical Business Reports Mary Ellen Guffey, Business Communication: Process and Product, 5e Copyright © 2006.

’s organization. For receptive audiences, summarize the conclusions and recommendations. Writing Analytical Reports Mary Ellen Guffey, Business Communication: Process and Product, 5e Ch. 13, Slide 40 Findings Discuss the pros and cons of each /In “yardstick” studies create criteria to use in measuring each alternative consistently. Writing Analytical Reports Mary Ellen Guffey, Business Communication: Process and Product, 5e Ch. 13, Slide 41 Findings Support the findings with evidence: facts, statistics,/


Chapter Thirteen Network Design and Management Data Communications and Computer Networks: A Business User’s Approach Sixth Edition.

SDLC is a methodology, or plan, for a structured approach to the development of a business system Data Communications and Computer Networks: A Business Users Approach, Sixth Edition7 Systems Development Life Cycle (continued) SDLC involves several phases which /users and mobile users can be identified, as well as the locations primary to a business Data Communications and Computer Networks: A Business Users Approach, Sixth Edition14 Wide Area Connectivity Map (continued) To identify each connection between/


Tuesday, October 30, 2001. 2 INTERNET RADIO: THE NEW PORTAL by Barbara E. McMullen Director of the Center for E-Business Marist College TRACK 7: INFRASTRUCTURE/NETWORKING/SECURITY.

Academy of Technology A presentation for Educause2001 October 30, 2001Copyright 2001 Center for E-Business 13 Innovation at Marist Center for Applied Technology (C.A.T.) Endeavor to bridge the gap between academia and the business community by sharing technology and resources. A new kind of relationship between business and education E-Commerce and Internet Web Development Student and faculty driven technology projects Partnering/


Business Communications

Jupiterimages Corporation What is the difference between the Internet and an intranet? List two ways a business might use each. Pros and cons of written communication Video communications Video communications in business include: Internet video links video conferences. Advances in technology have led to big improvements in the ways businesses communicate. Video communications allow face-to-face contact over long distances, reducing the need for, and expense of/


Business and Society: Ethics and Stakeholder Management, 5E Carroll & Buchholtz Copyright ©2003 by South-Western, a division of Thomson Learning. All.

Stakeholder Management, 5E Carroll & Buchholtz Copyright ©2003 by South-Western, a division of Thomson Learning. All rights reserved. 15-3 Chapter 15 Business and Community Stakeholders Chapter Fifteen Outline Community Involvement Various Community Projects Corporate Philanthropy or Business Giving Business and Plant Closings Summary Business and Society: Ethics and Stakeholder Management, 5E Carroll & Buchholtz Copyright ©2003 by South-Western, a division of Thomson Learning. All rights reserved/


Small Business, Big Future How to Start Your Own Small Business

at Foreign Domestic Investment trends in your community – will a new factory or large business presence bring new jobs to your community – More jobs mean more money flowing into your community which can then be spent in your new business. How do we find business ideas? BUSINESS-TO-BUSINESS SERVICES! Ask businessmen in your community about their needs. Is there anything that business community needs that is not being provided? DON/


Important context Status of this document

Is our Board and Committee structure able to provide effective governance over, and challenge to, our business activities? How do we set, adjust and communicate our strategy and vision? Do our objectives align with the culture, behaviours and conduct of our/of Governors by local people and staff results in local hospitals better focused on meeting the needs of the communities they serve. Appendix 2 Business Plan self assessment check list Indicator What is it How will Monitor / DH know this has been /


WebSphere Business Integration Connect – Express Business Partner Briefing.

Providers Supply Chain Management Applications Enterprise Resource Planning Customer Relationship Management Trading Communities Buy-side Communities Sell-side Communities IBM’s Community Integration Solution IBM delivers business value to customers extending their Business Integration with an external community. Focuses on Community Integration instead of disjointed point-to-point connectivity Fuses Community Integration Software and “pre-packed” Services Lowers risk through real-time visibility/


Business Studies – Grade 12

Corporate Social Responsibility and Corporate Social Investment CORPORATE SOCIAL RESPONSIBILITY (CSR): Issues that challenge CSR: Businesses aim to further the interests of the communities in which they operate through CSR. However, some problems just seem too big to be solved/. Making a true difference South Africa faces a variety of socio-economic problems. Many businesses spend fortunes on initiatives to uplift a communities. However, it appears that much of this effort is not yet visible, as many/


League of Cities and Towns Annual Meeting August 2014 Local Community Initiatives.

to see in their area, thus allowing the city to attract the businesses to match what is needed. Civic & Community Involvement Empower citizens to build their community and increase civic engagement. WHAT CITIZENS WANT?  More citizenship participation in/CERTIFICATION TESTING  Work with the Pima Community College Foundation and others to raise the funds needed to make testing affordable for low-income Tucsonans. EDUCATION FUNDING  Work with the business community to support legislative efforts to increase /


Composing Business Messages

Paragraphs Achieve paragraph coherence. Use an appropriate transitional expression. Contrast although but however instead nevertheless Cause–Effect consequently for this reason hence therefore Mary Ellen Guffey & Dana Loewy, Essentials of Business Communication, 9th Edition Chapter 3, Slide 63 Drafting Powerful Paragraphs Achieve paragraph coherence. Use an appropriate transitional expression. Additional Idea furthermore in addition likewise moreover similarly Illustration in this way for/


Learning Objective Chapter 5 Business Speaking Copyright © 2001 South-Western College Publishing Co. Objectives O U T L I N E Improving Your Speaking Barriers.

likely reactions to your message. Understand and respond to the expectations, fears, interests, and needs of your audience. Learning Objective Chapter 5 Business Speaking Improving Your Speaking Barriers to Oral Communication Preparing a Business Presentation Developing a Business Presentation Importance of Oral Communication Feelings Affective: feelings, emotions, non-rational thinking. Cognitive: the logical, rational, thinking side of ourselves. Emotions or feelings can often impede clear/


Chapter 13 – COMMUNICATION IN BUSINESS COMMUNICATION: ‘A process of creating and exchanging information between people that produces the required response.

/Staff and: - Suppliers- Customers - General Public- Government agencies External business communication can fall into 2 categories: 1. Business to Business communication (B2B) 2. Business to the wider community communication (B2WC) VCE Business Management Year 11 Chapter 13 – COMMUNICATION IN BUSINESS Types and purpose of information to be communicated: (page 228) EXTERNAL BUSINESS COMMUNICATION: 1. Business to Business communication (B2B) These communications encompass day to day interactions with other/


CIS 465 - Business Processes 1 Business Processes.

color transparencies –Electronic Blackboard –Computer LCD Display panels –Computer for “What-If” Scenarios –Computer-controlled Multi-media –Computer controlled multi-media with interactive control. CIS 465 - Business Processes 93 Eliminate Unnecessary Person to Person Communication Substitute on-line Access to data –Example: Supplier/Customer Relationships as discussed in Inter-organizational Information systems ATM access Automated Telephone Attendants Danger of becoming too impersonal/


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