1. Research Session 2: Urban and territorial innovation with Living Labs The 4 th ENoLL Living Lab Summer School 27 th -30 August 2013 Manchester School of Arts Living labs for user-driven urban planning – Empirical findings regarding new ways to engage citizens in the development processes Lotta Haukipuro, Tommi Heikkinen & Anri Kivimäki University of Oulu, Finland

2. Pilot project: User-driven city planning – Hiukkavaara - the largest new city part to be built in Oulu, Finland (20,000 residents) – will be developed into a model neighbourhood of sustainable urban planning – with user-driven methods – Feedback for the development of Hiukkavaara will be collected from citizens in all phases of planning and implementation – The first study was conducted in April 2013 as a pilot project of MAINIO* *MAINIO (Methods and Innovation Networks in OULLabs) is a two-year project financed by the Council of Oulu Region and the European Regional Development Fund, University of Oulu (Center for Internet Excellence and Media Team Oulu), Oulu University of Applied Sciences, City of Oulu, and VTT Technical Research Centre of Finland. OULLabs has been further developed during the MAINIO project 2012-2014.

3. Hiukkavaara Centre serves 40,000 citizens

4. ”Sustainable and smart - forerunner of model cities”

5. ”Nature starts at your front door”

6. ”Winter city of dreams”

7. RQ: How can citizens be engaged in user-driven development processes with various methods in urban planning, especially in the development of a new city part? A variety of methods: – Online discussion at PATIO forum www.patiolla.fi for deeper insights of citizenswww.patiolla.fi – A questionnaire at 15 large interactive public displays (UBI hotspots) – E-survey (ZEF) – A test group of PATIO users evaluated Hiukkavaara 3D model in the 3D virtual laboratory (CAVE) Immediate discussion & feedback Post discussion at PATIO online forum

8. Results – Altogether 200+ participants – Succesful implementation and combination of novel methods for involving citizens in the city planning processes: Many ideas to support urban planning The combination of the CAVE and PATIO online forum is a unique way to involve users Comparable and liable results through multiple surveys (UBI + ZEF) Engagement of users through various methods New age group reached Experience of the usage and integration of various methods – Creation of continuous user-driven development process in the city planning

9. What next? Second user-driven city planning phase under preparation – Online discussion and e-surveys (PATIO, UBI, ZEF) – Evaluation of the further developed 3D model of Hiukkavaara city part in the 3D virtual laboratory (CAVE) – New methods Research – The abstract will be extended and submitted to a journal or conference – Multi-disciplinary research collaboration will continue

10. Thank You! Lotta Haukipuro Project Coordinator, Ph.D student Center for Internet Excellence / OULLabs University of Oulu, Finland lotta.haukipuro@cie.fi