1. part Chapter © 2009 The McGraw-Hill Companies, Inc. All rights reserved. 1 McGraw-Hill Information Technology in Business 1 Chapter 11

2. © 2009 The McGraw-Hill Companies, Inc. All rights reserved. 2 McGraw-Hill 1.Explain information technology’s role in business. 2.Understand how information is managed. 3.Describe various types of software and hardware. 4.Discuss challenges in information technology. Learning Objectives

3. © 2009 The McGraw-Hill Companies, Inc. All rights reserved. 3 McGraw-Hill Brief History of Information Technology Data processing Data vs. Information Information systems Information technology The Role of Information Technology in Business

4. © 2009 The McGraw-Hill Companies, Inc. All rights reserved. 4 McGraw-Hill Whenever, wherever IT and Independence of Location Virtualization Instant messaging (IM) e-business and e-commerce Terms not interchangeable Two different concepts Time and Place with IT