1. Module 14: Advanced Topics and Troubleshooting

2. Microsoft ® Windows ® Small Business Server (SBS) 2008 Management Console (Advanced Mode) Managing Windows Small Business Server Applications Introduction to Windows PowerShell ™ Administering IIS 7.0 Troubleshooting DNS in Windows Server® 2008 Troubleshooting Windows Server 2008 Terminal Services

3. Lesson 1: Windows Small Business Server 2008 Management Console (Advanced Mode) Key differences in the Advanced Mode Windows Small Business Server 2008 Console Administer Windows Small Business Server 2008 using the Advance Mode SBS Console

4. Windows SBS Console (Advanced) Open Active Directory® Users and Computers snap-in Start/stop the DHCP Server service Manage DNS Manage DHCP Manage certificates Advanced tasks Start > All Programs > Windows Small Business Server > Windows SBS Console (Advanced)

5. Windows SBS Advanced Management Microsoft Management Console 3.0 Active Directory Users and Computers Computer management (local) Microsoft® Exchange Server Terminal Services configuration Internet Information Services (IIS) Update services Ability to add additional snap-ins Manage computer tasks remotely Start>All Programs>Windows Small Business Server >Windows SBS Advanced Management

6. Fix My Network Wizard DHCP DNS Logon issues –local Logon issues – remote Internet connectivity Domain name issues E-mail issues Remote Web Workplace issues VPN issues Checks for and fixes Small Business Server 2008 network issues

7. Fix My Network Launch the Fix My Network Wizard from Network>Connectivity tab

8. Fix My Network The Fix My Network Wizard will try to resolve detected issues

9. Demonstration: Fix My Network Wizard Fix certificate issues using the Fix my Network Wizard.

10. Lesson 2: Managing Windows Small Business Server Applications Administer the Windows Small Business Server 2008 Console Administer SBS 2008 Server applications

11. Repairing the SBS Console Start > Control Panel > Programs and Features Only use the Manage Server Applications dialog box to repair, install, and uninstall Windows SBS components

12. Manage Server Applications Repairing server applications – the SBS way

13. Lesson 3: Introduction to Windows PowerShell Key features of Windows PowerShell Administer the Windows Small Business Server 2008 network using Windows PowerShell commands

14. What is Windows PowerShell? Windows command-line shell designed for system administrators Interactive command console Scripting environment Built on top of.NET common language runtime (CLR) Built on.NET framework Has more then one hundred basic core cmdlets Gives access to: File system Registry Digital signature certificate stores Windows PowerShell is:

15. PowerShell is Different New scripting language Windows PowerShell does not process text. Instead, it processes objects based on the.NET platform. Windows PowerShell comes with a large set of built-in commands with a consistent interface All shell commands use the same command parser, instead of different parsers for each tool

16. Using Cmdlets Single-function command-line tool built into PowerShell Use traditional commands and utilities Not case-sensitive To list cmdlets use: Get-command What is a Cmdlet?

17. Familiar Command Names catdirmountrm cdechomovermdir chdirerasepopdsleep clearhpssort clshistorypushdtee copykillpwdtype dellprwrite difflsren Common Cmd.exe and UNIX commands that can be used in PowerShell

18. Windows PowerShell cmdlets Task-based Get-SBSDataStore Move-SBSDataStore Managing SBS using PowerShell cmdlets

19. Demonstration: Using PowerShell for Administration In this demonstration you will learn how to use PowerShell to: Manage local processes Manage local services: Stopping Starting Suspending Restarting Collect computer information Back up Windows Small Business Server

20. Lesson 4: Administering IIS 7.0 Describe IIS 7.0 and its role Perform common administrative tasks administering IIS 7.0

21. What is Internet Information Services 7.0? Installed by default with Small Business Server 2008 Has the Web server role Unified Web platform integrating IIS, ASP.NET, and Windows Communication Foundation (WCF) Internet Information Services

22. Small Business Server and IIS 7.0 SBS Client Deployment applications SBS SharePoint site SBS Web applications: Remote Web Workplace Outlook Web Access (OWA) In Small Business Server, IIS 7.0 hosts:

23. New Administration Tools in IIS 7.0 Manage IIS and ASP.NET in one tool View health and diagnostic information that includes the ability to view currently executing requests in real-time Configure user and role permissions for sites and applications Delegate site and application configuration to non-administrators New task-based UI View real-time state information about application pools, worker processes, sites, application domains, and current requests Log detailed trace information about a request as it makes its way through the IIS request-processing channel Configure IIS to log detailed trace information automatically based on elapsed time or error response codes New diagnostics and troubleshooting features

24. Demonstration: Managing IIS 7.0 In this demonstration you will learn how to perform administrative tasks in IIS 7.0: Configure a Web server Configure HTTP settings Monitor activity on a Web server Configure security on a Web server

25. Lesson 5: Troubleshooting DNS in Windows Server 2008 Troubleshooting DNS in Windows Server 2008.

26. Troubleshooting DNS Client Service If the client cannot connect: Ipconfig/ all to verify client is using SBS DNS Try reregistering the client - ipconfig /registerdns Check the TCP/IP configuration: IPv4 - netsh interface ipv4 show dnsserver IPv6 - netsh interface ipv6 show dnsserver Check the client’s resolver cache: ipconfig /displaydns Query the default DNS server: nslookup Nslookup www.adatum.com

27. Troubleshooting DNS Server Service If the issue originates from the server: Check servers TCP/IP configuration Check the server’s cache: dnscmd ServerName /zoneprint dnscmd ServerName /clearcache Examine the DNS server configuration: dnscmd ServerName /info Additional command: Dnscmd /Statistics

28. Demonstration: NSLookup In this demonstration you will learn how to troubleshoot DNS using the NSLookup command.

29. Lesson 6: Troubleshooting Windows Server 2008 Terminal Services (TS) Troubleshooting the TS Gateway.

30. Troubleshooting the Terminal Services Gateway Check the client and RemoteApp settings Check IP connectivity to and from the TS Gateway server Check event logsCheck certificate Check configuration of authorization policies

31. Monitoring the Terminal Services Gateway Connection status Health Events TS Gateway Manager snap-in TS RemoteApp programs Performance and Reliability monitor Connections Windows Event viewer

32. Lab: Working with Windows Tools and Utilities Exercise 1: Administering the Windows Small Business Server 2008 Server Using the SBS 2008 Management Console (Advanced Mode) Exercise 2: Administering the Server Using Windows PowerShell Exercise 3: Backup and Restore IIS 7.0 Exercise 4: Troubleshooting DNS Exercise 5: Troubleshooting Terminal Services Virtual machineSBS 2008 Server User nameGregory Password Pa$$w0rd Estimated time: 100 minutes

33. Lab Scenario In this lab you will learn how to: Fix SBS components using the built-in SBS repair tools. Work with the Windows PowerShell command-line tool managing the Small Business Server. Back up and restore IIS 7.0. Work with DNS troubleshooting tools.

34. Lab Review What repair tool should be used to fix an application in Small Business Server 2008? What information does the dcdiag.exe utility analyze? What additional functions can be found in the Small Business Server Console (Advanced Mode)? How can you query a list of processes running on the local system in PowerShell? When generating an automated content backup in IIS 7.0, which important files are not backed up and should be backed up separately?

35. Module Summary In this module you have learned about: Windows Small Business Server 2008 console (advanced mode). Repairing Windows Small Business Server 2008 console components and server applications. Windows PowerShell, a command-line shell and scripting environment. Administering IIS7 using common tasks, including backing up and restoring individual site settings.

36. Module Review and Takeaways Review Questions Common Issues and Troubleshooting Tips Real-world Issues and Scenarios Best Practices Tools