1. 1 Regenerating/delivering a License File Audience: All Audiences Module Scope: The process of how to recreate an existing license entitlement.

2. 2 © 2009 Avaya Inc. All rights reserved. Regenerating License File  The regenerate License/Key function allows you to regenerate the License/Key on a selected License Host.  During the regenerate process, you are able to change the activation details, except for the Host ID.  You cannot use the regenerate License/Key function to move activated items to a different License Host.

3. 3 © 2009 Avaya Inc. All rights reserved. Regenerate/deliver Licenses A License must be activated and delivered in PLDS in order for it to be re-delivered. 1.Go to Activation > Regenerate 2.Search criteria 3.Click Search Activation Records

4. 4 © 2009 Avaya Inc. All rights reserved. If multiple licenses have been activated to multiple hosts for the customers all will display and the appropriate license redelivering will need to be selected. Click Regenerate next to the record which represents the licenses you would like to redeliver. Regenerate/deliver Licenses

5. 5 © 2009 Avaya Inc. All rights reserved. Review/confirm detail Click Next Regenerate/deliver Licenses

6. 6 © 2009 Avaya Inc. All rights reserved. 1.Review/confirm host and entitlement detail 2.Click Next Regenerate/deliver Licenses

7. 7 © 2009 Avaya Inc. All rights reserved. Regenerate/deliver Licenses 1.Accept the EULA (End User Legal Agreement) 2.Enter information for the user who should also receive the activation detail. 3.Enter additional notes if necessary. 4.Click Finish.

8. 8 © 2009 Avaya Inc. All rights reserved. 1.Review/confirm successful completion of re-delivery 2.Click View Activation Record and Download Software to download the license file Regenerate/deliver Licenses

9. 9 © 2009 Avaya Inc. All rights reserved. Regenerate/deliver Licenses 1.Go to the License Key tab 2.Click on Save to File Follow prompts to save to file on desktop etc.