1. Power and Politics Chapter FOURTEEN

2. A Definition of Power Power A capacity that A has to influence the behavior of B so that B acts in accordance with A’s wishes. Dependency B’s relationship to A when A possesses something that B requires.

3. Contrasting Leadership and Power  Leadership –Focuses on goal achievement. –Requires goal compatibility with followers. –Focuses influence downward.  Research Focus –Leadership styles and relationships with followers.  Power –Used as a means for achieving goals. –Requires follower dependency. –Used to gain control, lateral and upward influence.  Research Focus –Power tactics for gaining compliance.

4. Bases of Power: Formal Power Coercive Power A power base dependent on fear. Reward Power Compliance achieved based on the ability to distribute rewards that others view as valuable. Formal Power Is established by an individual’s position in an organization; conveys the ability to coerce or reward, from formal authority, or from control of information.

5. Bases of Power: Formal Power (cont’d) Legitimate Power The power a person receives as a result of his or her position in the formal hierarchy of an organization.

6. Bases of Power: Personal Power Expert Power Influence based on special skills or knowledge. Referent Power Influence based on possession by an individual of desirable resources or personal traits.

7. Source: Drawing by Leo Cullum in The New Yorker, copyright ©1986 The New Yorker Magazine. Reprinted by permission. E X H I B I T 14–1

8. Dependency: The Key To Power  The General Dependency Postulate –The greater B’s dependency on A, the greater the power A has over B. –Possession/control of scarce organizational resources that others need makes a manager powerful. –Access to optional resources (e.g., multiple suppliers) reduces the resource holder’s power.  What Creates Dependency –Importance of the resource to the organization –Scarcity of the resource –Nonsubstitutability of the resource

9. Power Tactics Influence Tactics : Legitimacy Rational persuasion Inspirational appeals Consultation Exchange Personal appeals Ingratiation Pressure Coalitions Influence Tactics : Legitimacy Rational persuasion Inspirational appeals Consultation Exchange Personal appeals Ingratiation Pressure Coalitions Power Tactics Ways in which individuals translate power bases into specific actions.

10. Preferred Power Tactics by Influence Direction E X H I B I T 14–2 Upward Influence Downward Influence Lateral Influence Rational persuasion Rational persuasion Rational persuasion Inspirational appeals Consultation Pressure Ingratiation Consultation Exchange Ingratiation Legitimacy Exchange Personal appeals Legitimacy Coalitions

11. Politics: Power in Action Political Behavior Activities that are not required as part of one’s formal role in the organization, but that influence, or attempt to influence, the distribution of advantages or disadvantages within the organization. Withholding key information, joining a coalition, whistle blowing, spreading rumors, leaking confidential information Exchanging favors with others in the organization for mutual benefit, lobbying on behalf of or against a particular individual or decision alternative

12. Politics: Power in Action Legitimate Political Behavior Normal everyday politics. E.g. complaining to your supervisor, forming coalitions, developing contacts outside the organization Illegitimate Political Behavior Extreme political behavior that violates the implied rules of the game. E.g. sabotage, whistle-blowing

13. Factors That Influence Political Behaviors E X H I B I T 14-4

14. Employee Responses to Organizational Politics E X H I B I T 14-5

15. Impression Management (IM) IM Techniques : Conformity Excuses Apologies Self-Promotion Flattery Favors Exemplification IM Techniques : Conformity Excuses Apologies Self-Promotion Flattery Favors Exemplification Impression Management The process by which individuals attempt to control the impression others form of them. Source: Based on B. R. Schlenker, Impression Management (Monterey, CA: Brooks/Cole, 1980); W. L. Gardner and M. J. Martinko, “Impression Management in Organizations,” Journal of Management, June 1988, p. 332; and R. B. Cialdini, “Indirect Tactics of Image Management Beyond Basking,” in R. A. Giacalone and P. Rosenfeld (eds.), Impression Management in the Organization (Hillsdale, NJ: Lawrence Erlbaum Associates, 1989), pp. 45–71. E X H I B I T 14–7

16. Is A Political Action Ethical? E X H I B I T 14–8 1.What is the utility of engaging in the behavior? 2.Does the utility balance out any harm done by the action? 3.Does the action conform to standards of equity and justice?