1. Financial Management and Debt Counseling Stephanie Pacinella Standards Development & Performance Measurement May 2006

2. March 16© Council on Accreditation 2005 All Rights Reserved Financial Management and Debt Counseling (FMDC) Purpose Statement Clients who receive Financial Management and Debt Counseling Services learn to solve financial problems and improve personal financial management skills.

3. March 16© Council on Accreditation 2005 All Rights Reserved What are Indicators of Strong FMDC Services? Provide Clients with Accurate Information Responsible administration of DMPs Financial Education Accountability to creditors

4. March 16© Council on Accreditation 2005 All Rights Reserved Financial Management and Debt Counseling (FMDC) Section revised based on FMDC Manual, published in 2004 –FMDC 3 Development of an Action Plan –FMDC 4 Information About Services –FMDC 12 Truth in Marketing –FMDC 13 Business Ethics

5. March 16© Council on Accreditation 2005 All Rights Reserved Core Concept Highlights Service Delivery Integration: –G8, Intake, Assessment, and Service Planning –G9, Service Delivery FMDC 2 Service Philosophy

6. March 16© Council on Accreditation 2005 All Rights Reserved Core Concepts cont. FMDC 1 Service Initiation FMDC 5 Debt Management Plans FMDC 6 Administration of the Debt Management Plan FMDC 7 Financial Management

7. March 16© Council on Accreditation 2005 All Rights Reserved Core Concepts cont. FMDC 8 Responsible Management of Client Funds FMDC 9 Creditor Relations FMDC 10 Referrals and System Collaborations FMDC 11 Client File Review FMDC 14 Personnel

8. March 16© Council on Accreditation 2005 All Rights Reserved Essential Life and Safety No Essential Life and Safety Fundamental to practice Must be implemented to achieve accreditation Accreditation Guidelines for more information

9. March 16© Council on Accreditation 2005 All Rights Reserved Standards Implementation Evidence of Implementation Pre-site –Procedures –Program description On-site –Client files and status reports –Financial records –Job descriptions –Staff interviews

10. March 16© Council on Accreditation 2005 All Rights Reserved Thank you! Council on Accreditation 120 Wall Street, 11 th Floor New York, NY 10005 866-262-8088 www.coanet.org spacinella@coanet.org mlavigne@coanet.org