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5. Design Customize Integrate Deploy Upgrade

15. PersonaPain Points and Challenges Features CoveredResults and Benefits Developer Implementer IT Engineer In-place upgrade of AX binaries not possible In-place upgrade Streamlined and easy in- place upgrade Some steps required steps outside the install Tighter integration of AX capabilities with setup Fewer steps to complete the base system installation

20. PersonaPain Points and Challenges Features CoveredResults and Benefits IT Engineer Where are the AX components installed? Discovery Can identify which computers to backup Get detailed environment information in one view What are the best practices for configuring AX? Configuration monitors Identify and fix configuration issues that will affect performance I cannot perform important AX administrative tasks in SCOM SCOM tasks Make more informed decisions Administer AX from SCOM I don’t know about issues until users report them Monitors, events, alerts, performance counters Notifications Proactive administration