1. James Cook University John O’Reilly

2.  IT Support Officer  Desktop Support  At the sharp end of the deployment My Role

3.  2 main campuses  Townsville (~600 computers)  Cairns (~400 computers)  Numerous remote sites  Typically admin office, 1 or 2 researcher officers  Sometime a small computing lab  Windows XP 32-bit (and large number of Macs) Uni structure

4.  Altiris 7  Image deployment tool  Integrated software deployment system  Update management Management tool

5.  Migrating to Windows 7 64-bit  Application testing has been complete  Principal applications certified  All (99%!) Windows computers supplied by Dell  Base image built and tested in Altiris  Hardware indepdent  Image deployed after PXE boot  Drivers rolled out in second step Our situation

6.  Initial planning and testing  New machines? Not a problem  Now looking at migration issues  Building infrastructure  SAN resource for profile storage  Package servers to remote sites Where we at?

7.  Tools  Profile capture (on Windows XP)  Profile restore (on Windows 7)  Imaging via Altiris  Can boot from USB key to image machines  Able to select XP or Win7 on the fly  Industry best practice?  Alternative tools? Questions we need to answer

8.  Still have small number of roaming profiles  Functions okay but interferes with some programs  Probably going to end use of roaming profiles  Wireless certificate issues Known issues

9.  Roll-out dates  Starting in January  Light staff load  To be completed in sections  To be completed quickly Planning and date

10. Thank you Questions?