2. 8. Interacting in Teams and Groups

3. 3 Copyright ©2013 John Wiley & Sons, Inc. Understanding Groups Three key dimensions that help us understand different types of groups:  Purposes: leads to the structure and processes needed to help group members accomplish its purpose  Structure: how group members relate to one another  Time: duration of the group

4. 4 Copyright ©2013 John Wiley & Sons, Inc. Group Development Forming Member recruitment and affiliation (sorority recruitment, first general body meeting, first floor meeting). Storming Clarification of goals and purpose, building clear direction. Norming Establish patterns of working together, understanding of members and key players builds. Performing Tasks get accomplished. Adjourning Closure and finality (transition day, award ceremony, end of the year banquet).

5. 5 Copyright ©2013 John Wiley & Sons, Inc. Relational Leadership and Group Development FormingBe inclusive and empowering. Storming Be ethical, open, patient, and aware. NormingBe fair with processes. PerformingCelebrate accomplishments. AdjourningReflection of group experiences.

6. 6 Copyright ©2013 John Wiley & Sons, Inc. Dynamics in Groups Group-building roles  Gatekeeper  Encourager  Mediator  Follower Task roles  Information Seeker  Opinion Seeker  Opinion Giver  Summarizer  Clarifier Active member Special interest pleader Blocker Clown Nonparticipant Healthy functional rolesDysfunctional roles

7. 7 Copyright ©2013 John Wiley & Sons, Inc. Group Decision Making  Relational leadership promotes consensus models of decision making.  Decision making should be:  Purposeful  Inclusive  Empowering  Process-oriented  Most teams prefer to reach consensus on critical issues.

8. 8 Copyright ©2013 John Wiley & Sons, Inc. Teams and Groups  Teams are more than just a group of people working together.  Team members usually have more distinctive roes than group members.  Three common type of teams are:  Functional  Self-directed  Cross-functional

9. 9 Copyright ©2013 John Wiley & Sons, Inc. SMART Goals SpecificThe goal must be clear to everyone. MeasureableIt is quantifiable. Attainable The goal must be realistic and possible to achieve. Relevant The goal is in alignment with the direction of the organization and its overall strategy. Time-bound There is a set time frame by which the goal will be achieved.

10. 10 Copyright ©2013 John Wiley & Sons, Inc. Team Learning  Team learning happens in dialogue with each other and through reflection on shared experiences.  Dialogue and discussion are two slightly different processes.  Some groups mistakenly engage in discussion in which members share their own views with minimal attempts at true understanding.

11. 11 Copyright ©2013 John Wiley & Sons, Inc. Domains of Leadership Strength ExecutingInfluencing Relationship Building Strategic Thinking AchieverActivatorAdaptabilityAnalytical ArrangerCommandDeveloperContext BeliefCommunicationConnectednessFuturistic ConsistencyCompetitionEmpathyIdeation DeliberativeMaximizerHarmonyInput DisciplineSelf-assuranceIncluderIntellection FocusSignificanceIndividualizationLearner ResponsibilityWooPositivityStrategic RestorativeRelator

12. 12 Copyright ©2013 John Wiley & Sons, Inc. Strength in Teams ExecutingInfluencing Relationship Building Strategic Thinking Allows the group to move closer to accomplishing a task or goal Brings plans to action Advocates for the team Helps the team make progress for positive change Bring cohesion to the group Establishes relationships and social capital with group members and constituents Assists in making long- term decisions Helps chart a future direction

13. 13 Copyright ©2013 John Wiley & Sons, Inc. Team Leadership  Accomplishing the group’s goals, making decisions and plans, achieving results, and solving problems  Establishing effective relationships, creating an environment in which individuals feel valued, and facilitating cohesion within the team Team Performance/Purpose Team Development/ Process-oriented