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3 State Membership Retention Director
Steve Jacek State Membership Retention Director (248)

4 COUNCIL SEND FIRST NOTICE
TO MEMBERSHIP Mail BY December 15th Optional Payment Options PayPal Auto-Deposit Member Name Address City State Form # 432E

5 COUNCIL SENDS SECOND NOTICE TO MEMBERSHIP
No later than January 15th Member Management 2nd Notice

6 RETENTION COMMITTTEE MAKES PERSONAL CONTACT
Financial Secretary provides Member information (address, phone, etc….) Proposer Name Retention Committee fills in: His Name & Phone No. Document all action that has been taken to contact member Initiated by February 15th COUNCIL FILLS OUT RETENTION WORKSHEET State Form MI-12

7 RETENTION COMMITTTEE MAKES PERSONAL CONTACT
Committee members should attempt (3) calls over a (3) week period. Dates call were made Results of calls No Answer, Left a message, Wrong number Obtain current Contact Information From SRD All contact attempts are to be recorded on the Retention Worksheet State Form MI-12

8 COUNCIL SENDS OUT KNIGHT ALERT
TO DELINQUENT MEMBERS Member Name Member Name Address City State No Later Than March 15th Form KA1

9 COUNCIL SENDS INTENT TO RETAIN NOTICE TO DELINQUENT MEMBERS
COPY SENT TO Member State Retention Director Supreme Council Membership Records Dept. THIS DOES NOT MEAN THAT EVERYTHING HAS BEEN DONE TO CONTACT THE MEMBER. IT IS JUST THE NEXT STEP IN THE PROCESS No later than April 1st

10 RETENTION COMMITTTEE MAKES PERSONAL CONTACT
Retention Chairman to review completed Retention Worksheet with the Grand Knight Grand Knight and Retention Chairman to review Retention Worksheet with District Deputy Next Steps Home Visit Insurance Agent help Hardship Suspension State Form MI-12 No Later than April 1st

11 SRD & DD REVIEWS CONSERVATION LIST WITH GRAND KNIGHT
Review Age and Years of Service Patterns Honorary/Hon. Life No Phone Number or Current Contact Info. Contact SRD Insurance Member Contact agent Contact SRD to obtain current contact information

12 ISSUES TO DISCUSS 90% of the Work done by 10%
Believe in K of C & willing to support Deserve our Support If I can’t be active I don’t want to be a member. Support the Cause

13 SUSPEND DELINQUENT MEMBERS
After every effort has been made to retain these members 60-90 Days after Intent to Suspend Forms were received by Supreme. Send Form 100 to Supreme Council – Membership Records Dept.

14 THANK YOU FOR ALL YOU DO FOR YOUR CHURCH, YOUR COMMUNITY AND THE KNIGHTS OF COLUMBUS


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