1. Scaling the Cliff: Helping VR Clients Receiving SSDI Achieve SGA WEB: www.communityinclusion.org www.vr-ssdi.org PROJECT H235L100004 IS FUNDED BY RSA, OSERS, US DEPT. OF EDUCATION

2. JOE MARRONE EMAIL: joseph.marrone@gmail.com BOB BURNS EMAIL: robert.burns@umb.edu ROB GROENENDAAL EMAIL: robert.groenendaal@ed.gov JULISA CULLY EMAIL: julisa.cully@umb.edu KELLY HAINES EMAIL: kelly.haines@umb.edu

3. RSA GRANT FUNDED: PARTNERS: ICI, UMASS BOSTON MATHEMATICA POLICY RESEARCH NEW ADDITION: RURAL RRTC @ UNIV OF MONTANA

4. WHY DO IT?: CONCERN OF LIMITED SUCCESS WITH PEOPLE ‘S ACHIEVING SGA MAJOR POLITICAL ISSUE IS THERE A BETTER WAY OUT OF POVERTY FOR PEOPLE W. DISABILITIES?

5. VISION OF LIFE SUCCESS IS WORK THE MOST IMPORTANT PART OF LIFE FOR EVERYONE? NO. BUT IT IS THE MOST IMPORTANT PART OF LIFE THAT WE IN HUMAN SERVICES ARE LEAST SUCCESSFUL AT HELPING OUR CONSTITUENCY ACHIEVE.

6. A SHIP IN HARBOR IS SAFE - - BUT THAT IS NOT WHAT SHIPS ARE BUILT FOR. JOHN A. SHEDD SALT FROM MY ATTIC, 1928

7. REMAINING UNEMPLOYED IS WORSE FOR YOU THAN BEING EMPLOYED IS GOOD FOR YOU. AVOIDING LONG TERM UNEMPLOYMENT IS A BETTER OPTION THAN WAITING FOR AN IDEAL OR PERFECT JOB MATCH.

8. “IT IS NEARLY IMPOSSIBLE TO MAKE YOUR OWN FUTURE WHEN YOU ARE NOT PART OF THE ECONOMIC FABRIC OF THE CULTURE YOU LIVE IN” PATRICIA DEEGAN 20th World Congress Rehab International: Oslo, Norway – JUNE 2004

9. ------ JOE MARRONE

10. INITIAL RESEARCH ASSESSMENT WORK: 1] REVIEW OF SVRA DATA 2] CASE STUDY SITE VISITS 3] DELPHI GROUP

12. ROLE/ LIMITS OF TRAINING? “You can teach a turkey to climb a tree, but it’s easier to hire a squirrel.” FROM Spencer M. Lyle Jr., McClelland C. David, Spencer M. Signe (1994) Competency Assessment Methods. History and state of the art. Paper first presented at the American Psychological Association Annual Conference, Boston, MA P. 8

14. RAPID ELIGIBILTY AND PLAN ELIG = 2 DAYS IPE = 30 DAYS WEEKLY CONTACT OF SOME KIND WITH AT LEAST ONE MEMBER OF TEAM (TEL, EMAIL, IN PERSON) EMPLOYMENT OR PROGRAM LEADING TO EMPLOYMENT = 45 DAYS SPECIFIC FOCUS MOTIVATIONAL INTERVIEWING TRAINING AND USE – (ENGAGEMENT IS STAFF RESPONSIBILITY EARLY ON)

15. SPECIFIC STANDARDS FOR a)EMPLOYER CONTACTS (? 20 WEEK) INTERVIEWS ( ? 7 X PLACEMENT GOAL) b)PLACEMENTS (? 3- 4 MONTH W. 75% LEADING TO CLOSURE)) HOURS OF EMPLOYMENT (? 30 WEEK) c)SGA LEVEL (? 50% AT SGA LEVEL WITHIN 6 MONTHS OF APPL) 30 DAY PLACEMENT PLAN CONTACT W. CLIENT WITHIN 1 WEEK OF APPLICATION DIRECT JOB PLACEMENT/ MARKETING ASSISTANCE

16. FOCUS ON FINANCIAL EDUCATION NOT JUST BENEFITS PLANNING BPQY = 21 DAYS SELF SUFFICIENCY PLAN = 30 DAYS SELF SUFFICIENCY PLAN IN IPE MONTHLY FINANCIAL EDUCATION SEMINARS ACCESS TO SELF DIRECTED RESOURCES (E.G., DB 101)

17. “ I CAN’T UNDERSTAND WHY PEOPLE ARE FRIGHTENED OF NEW IDEAS; I’M FRIGHTENED OF THE OLD ONES.” JOHN CAGE, COMPOSER

18. “LIFE LIVED WITHIN THE CONFINES OF THE HUMAN SERVICE & REHABILITATION LANDSCAPE IS A LIFE IN WHICH THE FREEDOM TO BECOME & MAKE YOUR OWN FUTURE IS DIMINISHED” PATRICIA DEEGAN 20th World Congress Rehab International: Oslo, Norway – JUNE 2004

20. TERRY PRATCHETT "I'll be more enthusiastic about encouraging thinking outside the box when there's evidence of any thinking going on inside it. “

21. LILY TOMLIN “No matter how cynical you become, it's never enough to keep up.”

22. “ BEWARE THE CONTINUOUS IMPROVEMENT OF THINGS NOT WORTH IMPROVING “ W. EDWARDS DEMING

23. SHOOK, J. (2010) HOW TO CHANGE A CULTURE. MIT SLOAN MGMT REVIEW, 51 (2), 62-68

25. JERRY GARCIA “ SOMEONE HAS TO DO SOMETHING AND IT’S PRETTY PATHETIC IT’S GOT TO BE ONE OF US “

26. “The nature of passive resistance within a nonprofit setting is at levels that could teach Gandhi lessons.” Reynold Levy President of Lincoln Center for the Performing Arts, and former president of International Rescue Committee

27. SO WHAT USUALLY GETS IN THE WAY OF CHANGE AT ANY LEVEL?

28. ANY DEAD HORSES IN YOUR ORGANIZATION? (TAKEN FROM MATERIAL FROM ARTHUR EVANS, PH.D., FORMER DEPUTY COMMR, CT DMHAS), NOW MH DIRECTOR, PHILA MH

29. Dakota tribal wisdom says that when you discover you are riding a dead horse, the best strategy is to dismount. However, in human services, we often try other strategies with dead horses, including the following:

30. * Saying things like “This is the way we have always ridden this horse.” or from a Native American Tribal Saying: "If we don't turn around now, we just may get where we're going."

31. * Appointing a committee to study the horse. * Harnessing several dead horses together for greater performance * Providing additional funding to increase the horse’s performance * Arranging to visit other sites to see how they ride dead horses

32. * Increasing the standards to ride dead horses * Creating a training session to increase our riding ability * Changing the requirements; declaring “this horse is not dead.” * Declaring the horse is “better, faster and cheaper” dead * Promoting the dead horse to a supervisory position

33. Finding a consultant knowledgeable about dead horses.

34. OLD YIDDISH PROVERB If 1 person calls you a jackass, ignore him; If a second person calls you a jackass, think about it; If a third person calls you a jackass- get a saddle.