1. Understand why software needs installing or upgrading
Unit 29
Understand why software needs installing or upgrading

2. Learning Objectives
Learn about the risks of installing or upgrading software
Learn about the requirements in preparing for a software upgrade or installation
Evaluate risks of installing or upgrading software and explain how risks can be minimised

3. Assessment Objectives
Pass – Describe the potential risks of installing or upgrading software
Merit - Explain the requirements in preparing for a software upgrade and installation
Distinction – Evaluate the risks involved in the installation or upgrade of software and explain how the risks can be minimised

4. Pass - Risks
What risks are involved such as down time and incompatibility issues
What does this include?
Inactivity while install is taking place
Software may be incompatible with hardware
New drivers may be needed

5. Merit - Explaining Requirements
Explain what an upgrade is and what an installation is
Plan – give the sequence of activities, what materials are needed, the timings of the install, plan communications of who you need to tell, plan back out procedures, make sure you have access and permissions, plan any contractual requirements
Produce instructions and procedures e.g. who does what, select which software loading procedure to use
Ensure you have all software and resources needed

6. Distinction Risks You can plan to reduce the risks of an upgrade
Backup files and/or system
Choose an appropriate low risk time for installation
Check configuration
Evaluate the risks that can occur and how they can be minimised
It will best to do this after attempting P3

7. External Prompts for software bug fixes
Sometimes a bug in the software is found after release.
This may cause the software to crash or create security problems
The manufacturer will therefore release a software update to fix the bugs
These will normally be downloaded automatically by your operating system
Some are urgent but others are not as urgent

8. Merit Task
Look at the general prompts you have made for P1 and then give:
The advantages for upgrading Office 2010 to 2013
The advantages of installing AVG Internet Security Suite
The potential disadvantages of upgrading to Office 2013 from 2010
The potential disadvantages of installing AVG Internet Security Suite

9. Distinction Task
In a business report justify the change of upgrading Office 2010 to Office 2013.
This should show the benefits against the cost and other disadvantages