1. Membership Basics Melanie J. Penoyar, CAE Senior Manager of Membership

10. Membership Categories Individuals Additional Actives Young Professionals Operations/ Administrative Student

11. Membership Categories Utilities Dues based on service connections or retail + wholesale population / 3.5. <5,000 >150,000

12. Membership Categories Service Providers Dues based on gross revenue in the water industry. < $1M >$20M

13. Membership Categories Partner Agency & Institution Associations Government Agencies Universities Libraries

14. Individual Benefits Individuals join to: Get news and technical information. Enhance professional knowledge, management and decision-making skills. Improve knowledge of day-to- day operations and efficiencies. Connect with water professionals around the world to discover solutions that work. Develop their career. Features of membership include: Periodicals Resources Section Membership Discounts

15. Stay Informed Members receive: Award-winning periodicals Journal-American Water Works Association Opflow

16. Periodical Subscriptions Periodicals Individuals, Main Contacts, Life, Retirees and Honorary (Grade 02, 04, 09, 10, 12, 76) Operations/ Administrative (Grade 06) Retirees and Students (Grade 08, 14) Journal X e-Journal XXX Opflow XX Opflow Online XXX

17. Resources Members value technical resources like: AWWA Standards Manuals Books Videos

18. Online Resources Search www.awwa.org to download content, including 20,000+ articles from Journal AWWA and Opflow.www.awwa.org Access Resource Communities that:Resource Communities Provide members-only content Combine members’ expertise with AWWA resources in an easy-to-use online environment Topics: Asset Management, Backflow Prevention & Cross Connection Control, Climate Change, Customer Service, Desalination, Drought, Emergency Preparedness, How Water Works, Small Systems, Source Water Protection, Stormwater, Wastewater, Water Conservation, and Water Loss

19. Learn and Grow Members are looking for specialized training. AWWA offers: Annual Conference and Exposition (ACE) Specialty Conferences Distance Learning Section Conferences Section Training Volunteer Opportunities

20. Shape How Water Works Build leadership skills, distinguish yourself among your peers, and share your knowledge through volunteer opportunities. Serve Speak Write Review Mentor

21. Save Time & Resources Leverage a network of peers who have experienced similar challenge and vetted a variety of solutions. Use AWWA Staff to connect you to the answers. Members are entitled to special pricing on all AWWA educational opportunities and products. Members save up to 33% on purchases through the AWWA Store.

22. Utility Benefits Utilities join to: Improve day-to-day operations. Learn about issues before they become full-blown crises. Get AWWA Standards. Provide professional development opportunities to staff. Stand with the water community to influence government regulations and legislation. Features of membership are: Alerts and Advisories Water Utility Insider Special Reports & Tools Safety Talks Buried No Longer Buried No Longer Pipe Replacement Modeling Tool Fracking Report Utility Webinar Briefings Government and Public Affairs Assistance Discounts for all employees

23. Only Tap Water Delivers Place for Your Utility Name/Logo/ Web Address

24. Service Provider Benefits Service Providers join to: Introduce products and services to the water industry. Build relationships with industry decision makers. Enhance technical knowledge and decision- making skills. Stand with the water community to influence government regulations and legislation. Special features include: Member pricing for all employees Discounts on advertising, mailing list rental, and sponsorship opportunities 10 listing in SourcebookSourcebook Use of the AWWA logo to show affiliation

25. Plus Points Utilities, Service Providers and Partner Agencies are awarded points based on size to spend on: Standards Subscriptions Additional Individual Members

26. Questions