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From “Command & Control” to Coaching - Revamping Leadership Development Yolaund Sulcer Manager, Leaning and Development Integrated Supply Chain MillerCoors.

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Presentation on theme: "From “Command & Control” to Coaching - Revamping Leadership Development Yolaund Sulcer Manager, Leaning and Development Integrated Supply Chain MillerCoors."— Presentation transcript:

1 From “Command & Control” to Coaching - Revamping Leadership Development Yolaund Sulcer Manager, Leaning and Development Integrated Supply Chain MillerCoors Integrated Supply Chain Learning Story

2 What’s on Tap The story of how MillerCoors: “Re-vamped” frontline leadership development Managed resistance and challenges Implemented a solution to promote behavior change and drive results

3 Building the Capabilities…to Win Transform Our Portfolio Requires strength in: Brewing Excellence Production Flexibility and Efficiency Speed to Market Execution Discipline Earn Customer Preference Requires strength in: Business and Financial Acumen Collaborative Planning Continuous Improvement Engage People Requires Strength in: Leadership Accountability Building High Performance Teams Fuel Growth Requires strength in: Customer-driven supply Simple, repeatable ways of working WIB 2.1 requires that we build differentiated capabilities in strategic areas and develop a high performance, high accountability culture…

4 Integrated Supply Chain Leadership Way 3 Phase Leadership Development Program Engage to Act Leading the Business High Performing Teams Coaching For Performance Flexing coaching to match development need Foster Accountability One Way/Two Way Accountability Conversations Value Team Members Trust, Feedback & Listening

5 Managing Resistance Challenge: “We’ve had other leadership courses, how’s this different?” Challenge: We have so many other business priorities… Action: Integrate Industry standards with MillerCoors culture & processes Action: Senior Leader buy-in & integration with business initiatives Challenge: “How will we sustain….” Action: Top Down Implementation; Leader Led anchoring activities

6 Day 1 – Value Team Members Day 2 – Coaching for Performance Day 3 – Fostering Accountability L&D and HR Managers meet with leaders to: 1.Review development plan 2.Discuss anchoring expectations 3.Set expectation of graduation requirements L&D and HR Managers meet with leaders to 1.Review progress 2.Discuss obstacles 3.Track anchoring requirements Progress reports communicated to Brewery Vice President 3 Months6 Months9 -12 Months 6 week Follow Up 2 Week Follow up Department & Unit Managers Business Transformation Implementation Coaching Conversations with Manager Pre-Reqs Process Leaders & Specialists 6 week Follow up 2 Week Follow up Engage to Act Implementation Plan Brewery 1 Brewery 2 repeat schedule Course Schedule 2 week Follow Up 6 week Follow Up Manager validates and approves

7 Best Practice Sharing  Have you developed a learning program that integrated “real work” within the course ? What were the pros/cons? How did you measure success?  What do you see as pros/cons to our top down approach?  What ideas do you have for certification, graduation?

8 What do you think we learned? 1.Timing is Everything 2.Don’t forget your stakeholders involvement 3.Leadership agreement doesn’t mean commitment 4.Leadership Presence is the MVP


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