1. Action for Sick Children Scotland Family Facilities and Access Survey 2012/13

3. EACH Charter

4. ‘NHS Boards should review their provision of children’s hospital services with reference to the European Association for Children in Hospital (EACH) Charter and put in place plans to address any issues identified.’

5. Research Method

8. Conclusions

9. Parental access Parental facilities and accommodation Children’s mealtimes Young people's services Ambulatory care, short stay and surgery

10. Conclusions Records and feedback Travel Education Play Child Health Commissioners

12. Comparison with 2005/7 Survey

23. Progress since previous survey Traffic light system Green: Progress since the previous survey Amber: No change since the previous survey Red: A reduction in provision since the previous survey

24. Parental Access Provision of open visiting for siblings 66% 2005/7 37% 2012/13 Provision of Facilities and Accommodation Availability of overnight accommodation on the ward 70% 2005/7 87% 2012/13

25. Provision of Facilities and Accommodation Café facilities accessible to parents/carers 92% 2005/7 83% 2012/13 The provision of vending machines 74% 2005/7 87% 2012/13 Self-catering facilities for parents/carers 38% 2005/7 13% 2012/13

26. Family Support Availability of family liaison/support workers 38% 2005/7 55% 2012/13 Use of a dedicated named nurse policy 84% 2005/7 70% 2012/13

27. Young People’s Services Choice of child or adult wards for young people 29% 2005/7 13% 2012/13

28. Ambulatory care, short stay and surgery Dedicated day surgery ward 59% 2005/7 44% 2012/13 Dedicated day surgery lists 59% 2005/7 62% 2012/13

29. Ambulatory care, short stay and surgery Allowing parents to remain with their child till anaesthetised 89% 2005/7 76% 2012/13 Allowing parents to remain in the recovery room 69% 2005/7 67% 2012/13

30. Records and Feedback Information for parents on reimbursement of travel costs 83% 2005/7 88% 2012/13 Play Availability of play specialists 55% 2005/7 70% 2012/13 Availability of dedicated play room 59% 2005/7 58% 2012/13

31. Recommendations

32. Admissions Information Parental facilities and accommodation Surgery Education and play The role of the Child Health Commissioner

33. Participating Hospitals Arran War Memorial Ayrshire & Arran Ayrshire Maternity Unit Ayrshire & Arran Balfour Hospital Orkney Borders General Hospital Borders Campbeltown Hospital Highland Canniesburn Unit, Glasgow Royal Infirmary Greater Glasgow & Clyde Dr Grays Hospital – Elgin Grampian Dumfries & Galloway Royal Infirmary Dumfries & Galloway Forth Valley Royal Infirmary Forth Valley Gilbert Bain Hospital Shetland Lorn & Islands District General Hospital Highland MacKinnon Memorial Hospital Highland Mid Argyll Community Hospital & Integrated Care Centre Highland Monklands District General Hospital Lanarkshire Ninewells, Tayside Children’s Hospital Tayside Perth Royal Infirmary Tayside Princess Royal Maternity Hospital Greater Glasgow & Clyde Raigmore District General Hospital Highland Royal Aberdeen Children's Hospital Grampian Royal Alexandra Hospital Greater Glasgow & Clyde Royal Hospital for Sick Children Edinburgh Lothian Royal Hospital for Sick Children Glasgow Greater Glasgow & Clyde Southern General Hospital Greater Glasgow & Clyde St Brendan's Hospital Western Isles St John's Hospital Lothian University Hospital Ayr Ayrshire & Arran University Hospital Crosshouse Ayrshire & Arran Uist & Barra Hospital Western Isles Victoria Hospital Fife Western Isles Hospital Western Isles Wishaw District General Hospital Lanarkshire