1. Workflow and Protocol – Meaningfully Using the Electronic Health Record for Tobacco Screening and Cessation Intervention Carol Saavedra, BA Health Informatics Specialist Health Services Advisory Group (HSAG)

3. Quality Improvement Understand performance data – What does the rate actually mean? – How are the results calculated? Protocol to address tobacco use – Process mapping – Revise workflow for data capture – Use electronic health record (EHR) reports to improve results 3

4. You Are Here 4

5. Understand Your Performance Data 5

6. Screening and Cessation 98 patients over the age of 18 were seen. 44 patients were screened for tobacco use and offered a cessation intervention if they smoked. 6

7. Electronic Workflow 7

8. Electronic Workflow (cont.) 8

9. Performance Rate Accuracy Is your performance rate percent accurate? 9

10. Protocol to Address Tobacco Use Process mapping Workflow revision 10

11. Best Practice Protocol: Doctor and Support Staff Roles 11

12. Optimized EHR Equals Great Results 12

13. Thank you! Carol Saavedra, BA Health Informatics Specialist 614.307.1830

14. This material was prepared by Health Services Advisory Group, the Medicare Quality Improvement Organization for Ohio, under contract with the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services. The contents presented do not necessarily reflect CMS policy. Publication No. OH-11SOW-B.1-06092015-01