1. LEAN What? How? What helps ? Conclusion

2. LEAN – What? RETHINKING & REDESIGN OF BUSINESS PROCESS SHORTENED LEAD TIMES REDUCED PROCESS WASTES IMPROVED CUSTOMER SATISFACTION EFFICIENCY IMPROVEMENTS PROCESS COST REDUCTION REVENUE INCREASE

3. LEAN – How? HIGH LEVEL ASSESSMENT WHO ? PRODUCT DELIVERED ?

4. LEAN – How? STEPS THAT HAVE NO VALUE WAITING TIME PROCESS WASTE Improving Processes by eliminating…

5. LEAN – How? Six steps 1.Value 2.Value Stream 3.Flow 4.Pull 5.Perfection 6.Replication

6. LEAN – What helps? LEAN IMPLEMENTATIONS STRONG MANAGEMENT SUPPORT & SPONSORSHIP COMMUNICATION OF SHARED GOALS

7. LEAN - Conclusion Can be applied to any business process or service industry. Can be used to dramatically reduce lead times – HR recruitment – New product development – Customer development TO GAIN COMPETITIVE ADVANTGE OVER OTHER COMPANIES