1. www.gov.uk/studentfinance 2015/16 STUDENT FINANCE ENGLAND 2016/17 INFORMATION FOR STUDENT AMBASSADORS

2. 2015/16 INTRODUCTION – SFE and IAG TEAM We enable customers to invest in their futures by delivering safe, accurate and efficient assessment, payment and repayment services Students perspective : Students are confident of funding when choosing to participate Students’ budgeting plans allow for loans Students have minimum effort accessing finance support Student problems are resolved quickly and accurately Students’ expectations of payment amounts are fulfilled during their study Students pass into repayment with clear understanding of their system and repayment obligations

3. 2015/16 TUITION FEE LOAN : Maximum amount of £9000 charge maintained MAINTENANCE LOAN : Maintenance Grant and Special Support Grant replaced by additional Maintenance Loan. The maximum level of Maintenance Loan has been increased by 10.3% for those previously entitled to Maintenance Grant (see handout) ADDITIONAL SUPPORT : for students with caring responsibilities ie have children or an adult dependent on them DISABLED STUDENT SUPPORT : students with a disability, including a mental-health condition or specific learning difficulty BURSARIES AND SCHOLARSHIPS : available directly from institution SUMMARY OF SUPPORT FOR 2016/17 AN OVERVIEW… For more information about eligibility, amounts and applying for these loans and grants, see our free resources herehere i

4. 2015/16 SFE RESOURCES THE ROLE OF SFE RESOURCES We are continually working to develop and deliver a range of resources in line with the needs of our customers and partners: Understanding how they prefer to access information and material Using the most appropriate media to deliver key messages at key times The ultimate aim being to offer resources that match five main principles...

5. 2015/16 SFE RESOURCES DEDICATED PRACTITIONER WEBSITE – HE AND FE LOANS www.practitioners.slc.co.uk

6. 2015/16 Funding available for all Money from SFE and HEP Repayment based on earnings, ot amount owed Increased career earnings Earners peak higher, sooner More than academic : personal development, travel, independent living University is not for everyone Talk to careers advisers, take advice on what path is right for you Apprenticeship, Vocational Course, FE, HE… Online application for most students HMPO link HMRC link Track your status online yourself View UNISTATS View Student Satisfaction Surveys Research is key Many institutions offer additional bursary support for first generation applicants SFE Funding is an option Be aware of how repayments works ICR Loans different to other forms of debt Think of value of HE rather than cost of HE Loans written off under certain conditions Range of accommodation Reduction available? Early budgeting discussions THE CHALLENGE FOR THE ADVISERS… HOW WOULD YOU RESPOND…

7. 2015/16 Evidence Query 10.7% Application Query – DSA Query 6.0% Payment Schedule Request 5.9% Reset Online Log-In Details 3.6% Application Query – Status of Application 27.4% WHERE DO STUDENTS GET STUCK? THE TOP FIVE 2015/16 1. 2. 3. 4. 5.

8. 2015/16 Ticking the NHS Bursary box when not studying an NHS relatedNHS Bursary Course – this drastically reduces the amount of support available Putting unnecessary qualifications in the Previous Study box.Previous Study box We only require previous HE study, not GCSEs, A-Levels etc APPLICATION HOTSPOTS THE COMMON ERRORS OR HOLD-UPS Course end date Course end date – some students incorrectly put their course end Date as the year end date – this reduces support available Leaving the LRF blank. Leaving the LRF blank. We are not allowed to award loans If they have not been specifically requested in the application Forgetting to sign the Online Declaration – 300,000 per AY. Please encourage students to sign and return their declarationreturn their declaration

9. www.gov.uk/studentfinance 2016/17 IF YOU ARE UNSURE PLEASE ASK! QUESTIONS OR COMMENTS?