1. Advancing CQ – Cultural Intelligence 1.How much do you care? 2.What do you need to know? 3.What’s your strategy - your plan of engagement? 4.What behaviors will you adapt?

2. What do you need to know? Introduction and greetings – forms of address, business card presentation Etiquette – entertainment & gifts Teamwork Email, telephone, letter, memo modes of communication Ethics Color Hand gestures Symbols Punctuation marks

3. What do you need to know? Event Time vs. Clock Time High Context vs Low Context Individualism vs Collectivism Low vs High Power Distance (status) Low vs High Uncertainty Avoidance (uncertainty) Physical distance Touching Eye contact Review Hofstede’s website as well.

4. What behaviors will you adapt? Learn a foreign language Movie Go to ethnic grocery store s and restaurants Friend someone different than you Adapt a zero-tolerance for stereotypes, bad jokes, slurs, etc. Be a compassionate observer

5. This article is a preview to your research assignment Three Keys to Getting an Overseas Assignment Right Principle 1: Establish the Family Foundation First Principle 2: Build Credibility and Openness from the Start Principle 3: Get Serious About Compliance