1. FY 13 BENEFITS REALIZATION AND PROJECT REVIEW March 12, 2013

2. Agenda  Benefits / Project Review Approach  Overview of Projects Reviewed  Lessons Learned  Next Steps

3. Project Review Approach  Greenlight Prep 1. Project Charter 2. CBA Review  Project Review 1. Assess scope, budget, benefits 2. Course correct if needed  Post Implementation 1. Review scope, schedule, budget 2. Identify project benefits tracking framework 3. Identify new benefits 4. Set timeline for follow up

4. Scoring Criteria  Green - Within 80% to 100% of scope, benefit, schedule and budget.  Yellow – Within 40% to 79% of scope, benefit, schedule and budget..  Red - Less than 40% of (scope, benefit, schedule and budget.

5. Lesson Learned  Accurate time tracking to projects ( internal and external labor) is essential to the benefits realization process.  Maintaining the proper resource plan impacts the benefits realization process.  Benefit realization can prompt customers to analyze benefits and user adoption of the systems or processes.  Our customers really like the benefits realization program and see it as valuable.  In order to properly track benefits time frames need to be established for ongoing tracking ( over multiple years).  The estimation of ongoing support is often higher than originally forecasted at Greenlight.

6. Upcoming Project  Archibus  One Net Post Production  Landmark  Treasury Cash Management  B2C Web Hosting  SPHE Inventory Reduction Initiative

7. Next Steps  Top Ten List