1. 49th DG Meeting Lisbon, 10-11 December

2. HUMAN RESOURCES WORKING GROUP WORKING ITEMS Performance assessment Competence based Management The Network of National Contact Points Medium Term Programme Methods of co-operation The EUPAN Handbook

3. PERFORMANCE ASSESSMENT «The Impact of individual assessments on organizational performance in the public services of EU Member States» Topics Individual assessment and appraisals both of managers and employees The role, expectations and experiences of managers in such assessments and the main leadership challenges The alignment of the assessment with HRM decisions Methodology Study – EIPA and Vienna University Questionnaire(s) and plenary workshop National cases

4. COMPETENCE BASED MANAGEMENT «HR Management based on competences – general trends in European Public Administrations» Topics The meaning of « competence management » in the context of Public Administration The linkage between HR ageing and the enhancement of competence management – developing new organizational strategies Methodology Study - ISCTE Questionnaire - ISCTE Practical cases - CGD

5. Network of National Contact Points Evaluation of the Network of National Contact Points Collect the opinion of the HRWG - discussion during the HRWG meetings Brief questionnaire to HRWG members NCP questionnaire – gather opinions and suggestions regarding the functioning of the Network HRWG Mandate «to review the added value of the Network of National Contact Points closely associated with the group» (DG Resolution)

6. Network of National Contact Points FORM – TWO PARTS Addressees: HRWG members Structure: 4 questions Goal: General overview of the NCP Network Addressees: NCP Structure: 8 questions Goal: Work developed since January 2007 Replies Received: 21

7. Level of activity Member StateNumber Austria1 Cyprus1 Finland1 France1 Hungary4 Latvia2 Portugal1 Total11 Network of National Contact Points Queries presented since January 2007

8. Network of National Contact Points Level of activity

9. Network of National Contact Points Level of activity

10. Network of National Contact Points Level of activity

11. 22% 78% Network of National Contact Points Level of expertise

12. Remuneration systems Reference date for advancement on pay scale Loss of official position Recognition of periods of service in the Swiss PA to periods of service in the Austrian PA Working hours in the public sector and the police of other Member States Housing and living costs Retirement Eventual compulsory administrational holidays during the summer or winter time Dismissals in the European PA Public Servants Ethics Code Network of National Contact Points Issues subject to query of MS to NCP

13. Fulfilment of NCP Tasks Network of National Contact Points

14. To provide information in all basic issues concerning the exchange of public servants and their secondment; To provide information on place and form of publications, including use of Internet. To provide information on existing EU-wide exchange programmes and bilateral agreements. To refer the requesting administrations to the national, regional and local points in charge of personnel matters; To endow assistance to other administrations involved in case of detachments, without doing the administrative work itself. TASKS Network of National Contact Points

15. Lack of activity Lack of visibility Lack of communication in the Network The Network is mainly seen as a forum for exchanging information regarding all issues connected to public administrations in MS – unfamiliarity with NCP tasks Network of National Contact Points Fulfilment of NCP Tasks Not fulfilled Fulfilled

16. Need to rethink the Group 37% 63% Network of National Contact Points

17. Need to rethink the Group: Suggestions for improvement Organization and working methods To increase the visibility of the Network To review the Networks’ mandate To review the role and added value of the NCP Network in addition to HRWG, identifying the activities and the outcomes it should produce To encourage regional twinning projects/regular thematic debates To promote combined meetings of HRWG and NCP To promote a common meeting with the NCP that are willing to develop and improve the function of the Network To appoint one of the NCP to play “the leading role”, as to remind periodically other NCP about news and interesting information to be sent, according to their tasks Network of National Contact Points

18. . To reconsider the need of existence of the Network. Only if the answer is positive, the ways of improvement of the group should be discussed To joint up the competencies of the NCP with the HRWG representatives, as it already happens in several MS, justified by the low work load and by the low involvement and interaction of NCP with the group To review whether or not the existence of the Network should be continued: if the answer is positive, the NCP should exchange information regularly among each other and with the Commissions’ representatives. To merge the NCP sub-group with the HRWG group in order to have the same contact point for both groups Need to rethink the Group: Suggestions for improvement Network of National Contact Points Structure

19. Low activity of the Network Since January, the NCP tasks are not being fulfilled Low visibility of the Network The Network is mainly seen as a forum for exchanging information regarding all issues connected to public administrations in MS General perception regarding the necessity for the restructure of the group Network of National Contact Points Conclusions The Network is nowadays mostly inactive

20. Network of National Contact Points Next steps NCP State of affairs of the Network Mostly inactive Cross-border mobilitySlovenian Presidency The final decision regarding the Network of National Contact Points, namely the improvement of its organisation, work methodology or its structure, should be postponed to the end of the Slovenian Presidency

21. Medium Term Programme HR WORKING AREA ITEMS PUBLIC ADMINISTRATION VALUES To promote competitiveness and quality in Public Administration Promoting trust transparency Vision of public service HR WORKING AREA ITEMS STRATEGIC MANAGEMENT CHANGE MANAGEMENT REWARD SYSTEM IMPROVING LEADERSHIP OR MANAGERIAL SKILLS SUSTAINABILITY OF PENSIONS SYSTEMS

22. GOALSPUBLIC ADMINISTRATION VALUES Output for organizational structures of the different PA of MS contributing for: Increasing the competitiveness and productivity of the public administration Raising the quality and efficiency of Public Services Reaching a friendly administration for the citizens as beneficiaries of the public service Services simplification for citizens as clients Measuring central government administration efficiency and effectiveness GOALSSTRATEGIC MANAGEMENT Medium Term Programme To contribute to the definition and implementation of (strategic) objectives and its measurement To Identify the efficiency of the measures and the effective method for increasing productivity To define how managers can motivate and reward their senior staff To search for solutions for the viability of the pensions systems METHODOLOGY Survey based on researches (when using questionnaires, they should be structured in a easy way and be, if possible, submitted to different level of respondents ) Shared practices (information between MS by e-mail, virtual meetings or LT) Evaluation of the solutions, results and benefits Summarize a final report with recommendations to submit to the DGs

23. Methods of Co-operation Co-operation An effective connection among EUPAN Working Groups in order to achieve common targets by using specific and agreed methods Virtual Meetings Participation of WG’s Chairs in all the other WG meetings Common organisation of seminars and workshops Creation of Learning Teams New working methods

24. EUPAN Handbook Handbook Table of contents What is the EUPAN handbook? Why the handbook? How to maintain the Handbook updated? How to make the Handbook more visible? I. EUPAN – General information about EUPAN II. The Role of the Different Actors III. The Working Groups IV. Setting targets and reporting results V. Directors-General meetings guidelines VI. Working groups meetings guidelines VII. Knowledge management, working methods and tools VIII. Visibility of the network, products and accessibility

25. Thank you for your attention mafalda.santos@dgaep.gov.pt